I have the following case in my new workflow configuration:
I want to use the same workflow for different type of issues. Every issue-type has a different assignee, which is defined in the project property. Even if a user creates an issue, the action "copy parsed text to field" is used to set the assignee field (screenshot 1):
Everything works fine with this configuration and the action sets the assignee correctly. Now I have a second action in this workflow-step "Send an E-Mail". I want to create an e-mail for the assignee with a specific text (Screenshot 2 and 4):
The Mail-Notification-Step in the workflow is set to "general event".
Now I have the following problem: The assignee gets two mail notifications, one for the first assignment (jira standard mail) and one for the "send an e-mail" action. But this is not necessary, the assignee should get the e-mail from the "send an e-mail" action. (Screenshot 3 & 4):
On the issue create screen there is no field like component or assignee. This field are set by the jwt actions in the workflow. I have placed the "set assignee" action at the top of the workflow step, before the "first issue creating". I thought this could be the solution, but it doesn't work. May you have any idea to solve this issue?