- edited description
Problems in JWT since upgrading to 2.2.46
Hi
Although manifesting as an issue in "JIRA Email This Issue" we have traced the problem to a JWT postfunction on Issue Create:
The following text parsed in advanced mode will be copied to ACSUP: Customer (Organization): %{Organizations} This feature will be run as user in field Current user.
The error is:
javax.mail.MessagingException: com.atlassian.jira.workflow.WorkflowException;
nested exception is:
javax.mail.MessagingException: com.atlassian.jira.workflow.WorkflowException;
nested exception is:
com.atlassian.jira.exception.CreateException: com.atlassian.jira.workflow.WorkflowException
at com.metainf.jira.plugin.emailissue.handler.AbstractMailHandler.handleMessage(AbstractMailHandler.java:144)
at com.metainf.jira.plugin.emailissue.handler.EmailThisIssueMailHandler.handleMessage(EmailThisIssueMailHandler.java:620)
at com.atlassian.jira.service.services.mail.MailFetcherService$1.process(MailFetcherService.java:376)
at com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl.getAndProcessMail(MailFetcherService.java:255)
at com.atlassian.jira.service.services.mail.MailFetcherService.runImpl(MailFetcherService.java:366)
at com.atlassian.jira.service.services.file.AbstractMessageHandlingService.run(AbstractMessageHandlingService.java:229)
at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61)
at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:62)
at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:44)
at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:32)
at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153)
at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118)
at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:443)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJob(CaesiumSchedulerService.java:438)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJobWithRecoveryGuard(CaesiumSchedulerService.java:462)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:390)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:285)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:282)
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65)
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59)
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34)
at java.lang.Thread.run(Thread.java:745)
Caused by: javax.mail.MessagingException: com.atlassian.jira.workflow.WorkflowException;
nested exception is:
com.atlassian.jira.exception.CreateException: com.atlassian.jira.workflow.WorkflowException
at com.metainf.jira.plugin.emailissue.handler.CreateIssueHandler.handleMessage(CreateIssueHandler.java:230)
at com.metainf.jira.plugin.emailissue.handler.ServiceDeskCreateIssueHandler.handleMessage(ServiceDeskCreateIssueHandler.java:64)
at com.metainf.jira.plugin.emailissue.handler.ServiceDeskHandler.handleMessage(ServiceDeskHandler.java:108)
at com.metainf.jira.plugin.emailissue.handler.AbstractMailHandler.handleMessage(AbstractMailHandler.java:131)
... 22 more
Caused by: com.atlassian.jira.exception.CreateException: com.atlassian.jira.workflow.WorkflowException
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:515)
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssueObject(DefaultIssueManager.java:604)
at com.atlassian.jira.issue.managers.RequestCachingIssueManager.createIssueObject(RequestCachingIssueManager.java:209)
at com.atlassian.jira.service.util.handler.DefaultMessageHandlerContext.createIssueWithIssueManager(DefaultMessageHandlerContext.java:248)
at com.atlassian.jira.service.util.handler.DefaultMessageHandlerContext.createIssue(DefaultMessageHandlerContext.java:166)
at com.atlassian.jira.service.services.mail.DelegatingMessageHandlerContext.createIssue(DelegatingMessageHandlerContext.java:43)
at com.metainf.jira.plugin.emailissue.handler.EmailThisIssueMailHandler$1.createIssue(EmailThisIssueMailHandler.java:413)
at com.metainf.jira.plugin.emailissue.handler.IssueSupportingMessageHandlerContext.createIssue(IssueSupportingMessageHandlerContext.java:71)
at com.metainf.jira.plugin.emailissue.handler.ServiceDeskCreateIssueHandler.createIssueInContext(ServiceDeskCreateIssueHandler.java:135)
at com.metainf.jira.plugin.emailissue.handler.CreateIssueHandler.handleMessage(CreateIssueHandler.java:223)
... 25 more
Caused by: com.atlassian.jira.workflow.WorkflowException
at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:767)
at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:506)
... 34 more
Caused by: java.lang.NullPointerException
at com.fca.jira.plugins.workflowToolbox.shared.GeneralizedField.setValue(GeneralizedField.java:3901)
at com.fca.jira.plugins.workflowToolbox.shared.GeneralizedField.setValue(GeneralizedField.java:3852)
at com.fca.jira.plugins.workflowToolbox.CopyParsedTextFunction.writeParsedText(CopyParsedTextFunction.java:97)
at com.fca.jira.plugins.workflowToolbox.CopyParsedTextFunction.execute(CopyParsedTextFunction.java:74)
at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1014)
at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1407)
at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:606)
at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:741)
... 35 more
Comments (8)
-
reporter -
reporter Post-function config:
-
repo owner Hi @rwinstock72,
Can you, please, try version 2.2.47_beta_1, and let me know whether it solves your problem?
Thanks.
-
reporter Well - with one whole test, it does appear to have resolved the issue....
-
repo owner Thanks @rwinstock72,
We will be releasing the new version in a couple of hours.
Please, let me know, whether you are creating the issues using email or any other special procedure.
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reporter Yes, these issues are being created by email, using the Third Party Email This Issue Mail handler: https://marketplace.atlassian.com/plugins/com.metainf.jira.plugin.emailissue/server/overview
Regards
R
-
repo owner - changed status to duplicate
Duplicate of
#946. -
repo owner Issue has been fixed in just released version 2.2.47.
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