JWT Create Issue - Post Function - If Priority = Highest, Skip Status

[MAG-II]

Hi Fidel -

I have a question regarding a JWT post function. My JIRA project is configured with an email handler. When a user emails the email handler, an Issue creates. Also, when the user selects High Priority when writing the email (on Outlook), the JIRA Issue creates with Priority = Highest. That works well.

What I want to happen is that if a user selects High Priority in the email, then for the created Issue to skip the first status. I am trying to make this configuration with the post function, "Copy a parsed text to a field," and then adding a condition to it.

Below you can see a screen shot of my email notification (notice Priority = Highest), as well as my post function configuration.

As of now, a Highest Priority Issue still gets created on the first status on my workflow. Do you have any suggestions of how I can make this happen?

[MAG-II]

I solved my own problem. The order of the post functions were inhibiting it from working. I am sorry to bother you.

[Fidel Castro Armario]

Hi @michaelgayheart,

I'm glad you solved the problem by yourself.

I inform you that we have a new support site. Please, use it for your future questions and support requests.

Thanks