2017-11-02 09:40:35,551 http-nio-8080-exec-23 ERROR jparrales@amherst.com 580x427357x1 dvyek2 198.54.90.4,10.64.0.140 /secure/QuickCreateIssue.jspa [c.f.j.p.w.fields.calculatedNumber.CalculatedNumberField] *** Error while calculating the value of field 'Time in Current Status' for issue 'TJSP-78'. com.opensymphony.workflow.WorkflowException: Error: null value at right hand side operand in arithmetic subtraction operation. at com.fca.jira.plugins.workflowToolbox.parser.ParserValueProvider.arithMinus(ParserValueProvider.java:4911) at com.fca.jira.plugins.workflowToolbox.parser.Parser.MathPreTerminus(Parser.java:5913) at com.fca.jira.plugins.workflowToolbox.parser.Parser.MathExpression(Parser.java:5806) at com.fca.jira.plugins.workflowToolbox.parser.Parser.evaluateMathExpression(Parser.java:138) at com.fca.jira.plugins.workflowToolbox.parser.Parser.getMathValue(Parser.java:52) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValue(CalculatedNumberField.java:209) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValueFromIssue(CalculatedNumberField.java:174) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValueFromIssue(CalculatedNumberField.java:35) at com.atlassian.jira.issue.fields.ImmutableCustomField.getValue(ImmutableCustomField.java:350) at com.atlassian.jira.issue.index.indexers.impl.NumberCustomFieldIndexer.addDocumentFields(NumberCustomFieldIndexer.java:38) at com.atlassian.jira.issue.index.indexers.impl.NumberCustomFieldIndexer.addDocumentFieldsSearchable(NumberCustomFieldIndexer.java:30) at com.atlassian.jira.issue.index.indexers.impl.AbstractCustomFieldIndexer.addIndex(AbstractCustomFieldIndexer.java:40) at com.atlassian.jira.issue.index.DefaultIssueDocumentFactory$Builder.add(DefaultIssueDocumentFactory.java:84) at com.atlassian.jira.issue.index.DefaultIssueDocumentFactory$Builder.addAll(DefaultIssueDocumentFactory.java:75) at com.atlassian.jira.issue.index.DefaultIssueDocumentFactory.apply(DefaultIssueDocumentFactory.java:50) at com.atlassian.jira.issue.index.DefaultIssueDocumentFactory.apply(DefaultIssueDocumentFactory.java:30) at com.atlassian.jira.issue.index.DefaultIssueIndexer$DefaultDocumentCreationStrategy.get(DefaultIssueIndexer.java:565) at com.atlassian.jira.issue.index.DefaultIssueIndexer.lambda$reindexIssues$1(DefaultIssueIndexer.java:169) at com.atlassian.jira.issue.index.DefaultIssueIndexer.lambda$null$2(DefaultIssueIndexer.java:311) at com.atlassian.jira.index.SimpleIndexingStrategy.get(SimpleIndexingStrategy.java:7) at com.atlassian.jira.index.SimpleIndexingStrategy.get(SimpleIndexingStrategy.java:5) at com.atlassian.jira.issue.index.DefaultIssueIndexer.lambda$perform$3(DefaultIssueIndexer.java:309) at com.atlassian.jira.util.collect.CollectionUtil.foreach(CollectionUtil.java:39) at com.atlassian.jira.util.collect.CollectionUtil.foreach(CollectionUtil.java:52) at com.atlassian.jira.issue.util.IssueObjectIssuesIterable.foreach(IssueObjectIssuesIterable.java:24) at com.atlassian.jira.issue.index.DefaultIssueIndexer.perform(DefaultIssueIndexer.java:285) at com.atlassian.jira.issue.index.DefaultIssueIndexer.reindexIssues(DefaultIssueIndexer.java:165) at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexIssues(DefaultIndexManager.java:571) at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexIssues(DefaultIndexManager.java:547) at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexIssues(DefaultIndexManager.java:530) at com.atlassian.jira.issue.index.DefaultIndexManager.release(DefaultIndexManager.java:519) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.jira.config.component.SwitchingInvocationHandler.invoke(SwitchingInvocationHandler.java:22) at com.sun.proxy.$Proxy12.release(Unknown Source) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy12.release(Unknown Source) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136) at com.sun.proxy.$Proxy12.release(Unknown Source) at com.atlassian.greenhopper.manager.issuelink.EpicLinkManagerImpl.associateIssuesWithEpic(EpicLinkManagerImpl.java:199) at com.atlassian.greenhopper.service.issuelink.EpicServiceImpl.addIssuesToEpic(EpicServiceImpl.java:103) at com.atlassian.greenhopper.customfield.epiclink.EpicLinkCFType.associateIssueWithEpic(EpicLinkCFType.java:686) at com.atlassian.greenhopper.customfield.epiclink.EpicLinkCFType.createValue(EpicLinkCFType.java:202) at com.atlassian.greenhopper.customfield.epiclink.EpicLinkCFType.createValue(EpicLinkCFType.java:44) at com.atlassian.jira.issue.fields.ImmutableCustomField.createValue(ImmutableCustomField.java:693) at com.atlassian.jira.workflow.function.issue.IssueCreateFunction.execute(IssueCreateFunction.java:81) at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1014) at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1407) at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:606) at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:742) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:580) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:494) at com.atlassian.jira.issue.managers.RequestCachingIssueManager.createIssue(RequestCachingIssueManager.java:192) at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:238) at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:207) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy182.create(Unknown Source) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136) at com.sun.proxy.$Proxy182.create(Unknown Source) at com.atlassian.jira.quickedit.action.QuickCreateIssue.doExecute(QuickCreateIssue.java:308) ... 1 filtered at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) ... 7 filtered at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) ... 52 filtered at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:56) ... 4 filtered at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62) ... 12 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 58 filtered at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66) ... 1 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64) ... 36 filtered at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) ... 5 filtered at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:181) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:137) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:90) at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:65) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:174) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:130) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:121) ... 4 filtered at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32) ... 8 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 4 filtered at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) ... 26 filtered at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) ... 23 filtered at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:40:36,106 http-nio-8080-exec-23 ERROR jparrales@amherst.com 580x427357x1 dvyek2 198.54.90.4,10.64.0.140 /secure/QuickCreateIssue.jspa [c.f.j.p.w.fields.calculatedNumber.CalculatedNumberField] *** Error while calculating the value of field 'Time in Current Status' for issue 'TJSP-78'. com.opensymphony.workflow.WorkflowException: Error: null value at right hand side operand in arithmetic subtraction operation. at com.fca.jira.plugins.workflowToolbox.parser.ParserValueProvider.arithMinus(ParserValueProvider.java:4911) at com.fca.jira.plugins.workflowToolbox.parser.Parser.MathPreTerminus(Parser.java:5913) at com.fca.jira.plugins.workflowToolbox.parser.Parser.MathExpression(Parser.java:5806) at com.fca.jira.plugins.workflowToolbox.parser.Parser.evaluateMathExpression(Parser.java:138) at com.fca.jira.plugins.workflowToolbox.parser.Parser.getMathValue(Parser.java:52) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValue(CalculatedNumberField.java:209) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValueFromIssue(CalculatedNumberField.java:174) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValueFromIssue(CalculatedNumberField.java:35) at com.atlassian.jira.issue.fields.ImmutableCustomField.getValue(ImmutableCustomField.java:350) at com.atlassian.jira.issue.index.indexers.impl.NumberCustomFieldIndexer.addDocumentFields(NumberCustomFieldIndexer.java:38) at com.atlassian.jira.issue.index.indexers.impl.NumberCustomFieldIndexer.addDocumentFieldsSearchable(NumberCustomFieldIndexer.java:30) at com.atlassian.jira.issue.index.indexers.impl.AbstractCustomFieldIndexer.addIndex(AbstractCustomFieldIndexer.java:40) at com.atlassian.jira.issue.index.DefaultIssueDocumentFactory$Builder.add(DefaultIssueDocumentFactory.java:84) at com.atlassian.jira.issue.index.DefaultIssueDocumentFactory$Builder.addAll(DefaultIssueDocumentFactory.java:75) at com.atlassian.jira.issue.index.DefaultIssueDocumentFactory.apply(DefaultIssueDocumentFactory.java:50) at com.atlassian.jira.issue.index.DefaultIssueDocumentFactory.apply(DefaultIssueDocumentFactory.java:30) at com.atlassian.jira.issue.index.DefaultIssueIndexer$DefaultDocumentCreationStrategy.get(DefaultIssueIndexer.java:565) at com.atlassian.jira.issue.index.DefaultIssueIndexer.lambda$reindexIssues$1(DefaultIssueIndexer.java:169) at com.atlassian.jira.issue.index.DefaultIssueIndexer.lambda$null$2(DefaultIssueIndexer.java:311) at com.atlassian.jira.index.SimpleIndexingStrategy.get(SimpleIndexingStrategy.java:7) at com.atlassian.jira.index.SimpleIndexingStrategy.get(SimpleIndexingStrategy.java:5) at com.atlassian.jira.issue.index.DefaultIssueIndexer.lambda$perform$3(DefaultIssueIndexer.java:309) at com.atlassian.jira.util.collect.CollectionUtil.foreach(CollectionUtil.java:39) at com.atlassian.jira.issue.util.IssueGVsIssueIterable.foreach(IssueGVsIssueIterable.java:28) at com.atlassian.jira.issue.index.DefaultIssueIndexer.perform(DefaultIssueIndexer.java:285) at com.atlassian.jira.issue.index.DefaultIssueIndexer.reindexIssues(DefaultIssueIndexer.java:165) at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexIssues(DefaultIndexManager.java:571) at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexIssues(DefaultIndexManager.java:547) at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexIssues(DefaultIndexManager.java:426) at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexIssueObjects(DefaultIndexManager.java:452) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.jira.config.component.SwitchingInvocationHandler.invoke(SwitchingInvocationHandler.java:22) at com.sun.proxy.$Proxy12.reIndexIssueObjects(Unknown Source) at com.atlassian.jira.issue.watchers.DefaultWatcherManager.reindex(DefaultWatcherManager.java:258) at com.atlassian.jira.issue.watchers.DefaultWatcherManager.startWatching(DefaultWatcherManager.java:92) at com.atlassian.jira.issue.watchers.DefaultWatcherManager.startWatching(DefaultWatcherManager.java:80) at com.atlassian.jira.bc.issue.watcher.DefaultWatcherService.addWatcher(DefaultWatcherService.java:99) at com.atlassian.servicedesk.squalor.notifications.watchers.WatcherServiceWrapper.addWatcher(WatcherServiceWrapper.java:34) at com.atlassian.jira.bc.issue.watcher.AutoWatchService.onIssueEvent(AutoWatchService.java:44) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:40) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:38) at com.google.common.util.concurrent.MoreExecutors$DirectExecutorService.execute(MoreExecutors.java:299) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:88) at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:204) at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:115) at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishEventIfNotificationsAreEnabled(DefaultIssueEventManager.java:174) at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishEvent(DefaultIssueEventManager.java:156) at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishAsRedundant(DefaultIssueEventManager.java:198) at com.atlassian.jira.event.issue.DefaultIssueEventManager.dispatchRedundantEvent(DefaultIssueEventManager.java:95) at com.atlassian.jira.workflow.function.event.FireIssueEventFunction.execute(FireIssueEventFunction.java:62) at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1014) at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1407) at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:606) at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:742) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:580) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:494) at com.atlassian.jira.issue.managers.RequestCachingIssueManager.createIssue(RequestCachingIssueManager.java:192) at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:238) at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:207) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy182.create(Unknown Source) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136) at com.sun.proxy.$Proxy182.create(Unknown Source) at com.atlassian.jira.quickedit.action.QuickCreateIssue.doExecute(QuickCreateIssue.java:308) ... 1 filtered at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) ... 7 filtered at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) ... 52 filtered at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:56) ... 4 filtered at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62) ... 12 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 58 filtered at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66) ... 1 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64) ... 36 filtered at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) ... 5 filtered at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:181) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:137) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:90) at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:65) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:174) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:130) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:121) ... 4 filtered at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32) ... 8 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 4 filtered at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) ... 26 filtered at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) ... 23 filtered at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:40:36,185 http-nio-8080-exec-23 ERROR jparrales@amherst.com 580x427357x1 dvyek2 198.54.90.4,10.64.0.140 /secure/QuickCreateIssue.jspa [c.f.j.p.w.fields.calculatedNumber.CalculatedNumberField] *** Error while calculating the value of field 'Time in Current Status' for issue 'TJSP-78'. com.opensymphony.workflow.WorkflowException: Error: null value at right hand side operand in arithmetic subtraction operation. at com.fca.jira.plugins.workflowToolbox.parser.ParserValueProvider.arithMinus(ParserValueProvider.java:4911) at com.fca.jira.plugins.workflowToolbox.parser.Parser.MathPreTerminus(Parser.java:5913) at com.fca.jira.plugins.workflowToolbox.parser.Parser.MathExpression(Parser.java:5806) at com.fca.jira.plugins.workflowToolbox.parser.Parser.evaluateMathExpression(Parser.java:138) at com.fca.jira.plugins.workflowToolbox.parser.Parser.getMathValue(Parser.java:52) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValue(CalculatedNumberField.java:209) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValueFromIssue(CalculatedNumberField.java:174) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValueFromIssue(CalculatedNumberField.java:35) at com.atlassian.jira.issue.fields.ImmutableCustomField.getValue(ImmutableCustomField.java:350) at com.atlassian.jira.issue.index.indexers.impl.NumberCustomFieldIndexer.addDocumentFields(NumberCustomFieldIndexer.java:38) at com.atlassian.jira.issue.index.indexers.impl.NumberCustomFieldIndexer.addDocumentFieldsSearchable(NumberCustomFieldIndexer.java:30) at com.atlassian.jira.issue.index.indexers.impl.AbstractCustomFieldIndexer.addIndex(AbstractCustomFieldIndexer.java:40) at com.atlassian.jira.issue.index.DefaultIssueDocumentFactory$Builder.add(DefaultIssueDocumentFactory.java:84) at com.atlassian.jira.issue.index.DefaultIssueDocumentFactory$Builder.addAll(DefaultIssueDocumentFactory.java:75) at com.atlassian.jira.issue.index.DefaultIssueDocumentFactory.apply(DefaultIssueDocumentFactory.java:50) at com.atlassian.jira.issue.index.DefaultIssueDocumentFactory.apply(DefaultIssueDocumentFactory.java:30) at com.atlassian.jira.issue.index.DefaultIssueIndexer$DefaultDocumentCreationStrategy.get(DefaultIssueIndexer.java:565) at com.atlassian.jira.issue.index.DefaultIssueIndexer.lambda$reindexIssues$1(DefaultIssueIndexer.java:169) at com.atlassian.jira.issue.index.DefaultIssueIndexer.lambda$null$2(DefaultIssueIndexer.java:311) at com.atlassian.jira.index.SimpleIndexingStrategy.get(SimpleIndexingStrategy.java:7) at com.atlassian.jira.index.SimpleIndexingStrategy.get(SimpleIndexingStrategy.java:5) at com.atlassian.jira.issue.index.DefaultIssueIndexer.lambda$perform$3(DefaultIssueIndexer.java:309) at com.atlassian.jira.util.collect.CollectionUtil.foreach(CollectionUtil.java:39) at com.atlassian.jira.issue.util.IssueGVsIssueIterable.foreach(IssueGVsIssueIterable.java:28) at com.atlassian.jira.issue.index.DefaultIssueIndexer.perform(DefaultIssueIndexer.java:285) at com.atlassian.jira.issue.index.DefaultIssueIndexer.reindexIssues(DefaultIssueIndexer.java:165) at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexIssues(DefaultIndexManager.java:571) at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexIssues(DefaultIndexManager.java:547) at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexIssues(DefaultIndexManager.java:426) at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexIssueObjects(DefaultIndexManager.java:452) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.jira.config.component.SwitchingInvocationHandler.invoke(SwitchingInvocationHandler.java:22) at com.sun.proxy.$Proxy12.reIndexIssueObjects(Unknown Source) at com.atlassian.jira.event.listeners.search.IssueIndexListener.reIndex(IssueIndexListener.java:161) at com.atlassian.jira.event.listeners.search.IssueIndexListener.reIndexModifiedIssue(IssueIndexListener.java:170) at com.atlassian.jira.event.listeners.search.IssueIndexListener.issueCreated(IssueIndexListener.java:52) at com.atlassian.jira.event.issue.AbstractIssueEventListener$1.onIssueCreated(AbstractIssueEventListener.java:128) at com.atlassian.jira.event.issue.AbstractIssueEventListener$1.onIssueCreated(AbstractIssueEventListener.java:125) at com.atlassian.jira.event.issue.IssueEvent.accept(IssueEvent.java:289) at com.atlassian.jira.event.issue.AbstractIssueEventListener.workflowEvent(AbstractIssueEventListener.java:125) at com.atlassian.jira.event.issue.IssueEventListenerHandler$IssueEventInvoker.invoke(IssueEventListenerHandler.java:43) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:38) at com.google.common.util.concurrent.MoreExecutors$DirectExecutorService.execute(MoreExecutors.java:299) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:88) at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:204) at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:115) at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishEventIfNotificationsAreEnabled(DefaultIssueEventManager.java:174) at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishEvent(DefaultIssueEventManager.java:156) at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishAsRedundant(DefaultIssueEventManager.java:198) at com.atlassian.jira.event.issue.DefaultIssueEventManager.dispatchRedundantEvent(DefaultIssueEventManager.java:95) at com.atlassian.jira.workflow.function.event.FireIssueEventFunction.execute(FireIssueEventFunction.java:62) at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1014) at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1407) at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:606) at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:742) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:580) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:494) at com.atlassian.jira.issue.managers.RequestCachingIssueManager.createIssue(RequestCachingIssueManager.java:192) at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:238) at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:207) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy182.create(Unknown Source) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136) at com.sun.proxy.$Proxy182.create(Unknown Source) at com.atlassian.jira.quickedit.action.QuickCreateIssue.doExecute(QuickCreateIssue.java:308) ... 1 filtered at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) ... 7 filtered at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) ... 52 filtered at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:56) ... 4 filtered at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62) ... 12 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 58 filtered at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66) ... 1 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64) ... 36 filtered at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) ... 5 filtered at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:181) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:137) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:90) at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:65) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:174) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:130) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:121) ... 4 filtered at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32) ... 8 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 4 filtered at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) ... 26 filtered at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) ... 23 filtered at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:40:36,285 http-nio-8080-exec-23 ERROR jparrales@amherst.com 580x427357x1 dvyek2 198.54.90.4,10.64.0.140 /secure/QuickCreateIssue.jspa [c.f.j.p.w.fields.calculatedNumber.CalculatedNumberField] *** Error while calculating the value of field 'Time in Current Status' for issue 'TJSP-78'. com.opensymphony.workflow.WorkflowException: Error: null value at right hand side operand in arithmetic subtraction operation. at com.fca.jira.plugins.workflowToolbox.parser.ParserValueProvider.arithMinus(ParserValueProvider.java:4911) at com.fca.jira.plugins.workflowToolbox.parser.Parser.MathPreTerminus(Parser.java:5913) at com.fca.jira.plugins.workflowToolbox.parser.Parser.MathExpression(Parser.java:5806) at com.fca.jira.plugins.workflowToolbox.parser.Parser.evaluateMathExpression(Parser.java:138) at com.fca.jira.plugins.workflowToolbox.parser.Parser.getMathValue(Parser.java:52) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValue(CalculatedNumberField.java:209) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValueFromIssue(CalculatedNumberField.java:174) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValueFromIssue(CalculatedNumberField.java:35) at com.atlassian.jira.issue.fields.ImmutableCustomField.getJsonFromIssue(ImmutableCustomField.java:1884) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2.getRepresentationForFields(IssueBeanBuilder2.java:249) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2.access$400(IssueBeanBuilder2.java:67) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2$8.apply(IssueBeanBuilder2.java:235) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2$8.apply(IssueBeanBuilder2.java:230) at com.atlassian.fugue.Iterables$CollectingIterable$Iter.computeNext(Iterables.java:713) at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:143) at com.google.common.collect.AbstractIterator.hasNext(AbstractIterator.java:138) at com.google.common.collect.TransformedIterator.hasNext(TransformedIterator.java:43) at com.google.common.collect.Iterators.addAll(Iterators.java:361) at com.google.common.collect.Sets.newHashSet(Sets.java:238) at com.google.common.collect.Sets.newHashSet(Sets.java:218) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2.createFieldsData(IssueBeanBuilder2.java:204) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2.build(IssueBeanBuilder2.java:149) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder.build(IssueBeanBuilder.java:63) at com.atlassian.jira.plugins.webhooks.serializer.IssueBeanFactory.createBean(IssueBeanFactory.java:37) at com.atlassian.jira.plugins.webhooks.serializer.IssueEventSerializer.putFields(IssueEventSerializer.java:61) at com.atlassian.jira.plugins.webhooks.serializer.IssueEventSerializer.putFields(IssueEventSerializer.java:28) at com.atlassian.jira.plugins.webhooks.serializer.AbstractJiraEventSerializer.serialize(AbstractJiraEventSerializer.java:28) at com.atlassian.webhooks.plugin.module.WebHookEventSerializer.serialize(WebHookEventSerializer.java:32) at com.atlassian.webhooks.plugin.PublishTaskFactoryImpl.getEventBody(PublishTaskFactoryImpl.java:67) at com.atlassian.webhooks.plugin.PublishTaskFactoryImpl.getPublishTask(PublishTaskFactoryImpl.java:61) at com.atlassian.webhooks.plugin.WebHookPublisherImpl.publish(WebHookPublisherImpl.java:116) at com.atlassian.webhooks.plugin.WebHookPublisherImpl.publish(WebHookPublisherImpl.java:83) at com.atlassian.webhooks.plugin.WebHookEventsProcessor.doOnEvent(WebHookEventsProcessor.java:41) at com.atlassian.webhooks.plugin.WebHookEventsProcessor.onEvent(WebHookEventsProcessor.java:34) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:40) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:38) at com.google.common.util.concurrent.MoreExecutors$DirectExecutorService.execute(MoreExecutors.java:299) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:88) at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:204) at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:115) at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishEventIfNotificationsAreEnabled(DefaultIssueEventManager.java:174) at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishEvent(DefaultIssueEventManager.java:156) at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishAsRedundant(DefaultIssueEventManager.java:198) at com.atlassian.jira.event.issue.DefaultIssueEventManager.dispatchRedundantEvent(DefaultIssueEventManager.java:95) at com.atlassian.jira.workflow.function.event.FireIssueEventFunction.execute(FireIssueEventFunction.java:62) at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1014) at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1407) at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:606) at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:742) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:580) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:494) at com.atlassian.jira.issue.managers.RequestCachingIssueManager.createIssue(RequestCachingIssueManager.java:192) at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:238) at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:207) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy182.create(Unknown Source) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136) at com.sun.proxy.$Proxy182.create(Unknown Source) at com.atlassian.jira.quickedit.action.QuickCreateIssue.doExecute(QuickCreateIssue.java:308) ... 1 filtered at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) ... 7 filtered at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) ... 52 filtered at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:56) ... 4 filtered at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62) ... 12 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 58 filtered at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66) ... 1 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64) ... 36 filtered at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) ... 5 filtered at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:181) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:137) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:90) at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:65) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:174) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:130) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:121) ... 4 filtered at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32) ... 8 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 4 filtered at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) ... 26 filtered at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) ... 23 filtered at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:40:36,332 http-nio-8080-exec-23 ERROR jparrales@amherst.com 580x427357x1 dvyek2 198.54.90.4,10.64.0.140 /secure/QuickCreateIssue.jspa [c.f.j.p.w.fields.calculatedNumber.CalculatedNumberField] *** Error while calculating the value of field 'Time in Current Status' for issue 'TJSP-78'. com.opensymphony.workflow.WorkflowException: Error: null value at right hand side operand in arithmetic subtraction operation. at com.fca.jira.plugins.workflowToolbox.parser.ParserValueProvider.arithMinus(ParserValueProvider.java:4911) at com.fca.jira.plugins.workflowToolbox.parser.Parser.MathPreTerminus(Parser.java:5913) at com.fca.jira.plugins.workflowToolbox.parser.Parser.MathExpression(Parser.java:5806) at com.fca.jira.plugins.workflowToolbox.parser.Parser.evaluateMathExpression(Parser.java:138) at com.fca.jira.plugins.workflowToolbox.parser.Parser.getMathValue(Parser.java:52) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValue(CalculatedNumberField.java:209) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValueFromIssue(CalculatedNumberField.java:174) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValueFromIssue(CalculatedNumberField.java:35) at com.atlassian.jira.issue.fields.ImmutableCustomField.getJsonFromIssue(ImmutableCustomField.java:1884) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2.getRepresentationForFields(IssueBeanBuilder2.java:249) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2.access$400(IssueBeanBuilder2.java:67) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2$8.apply(IssueBeanBuilder2.java:235) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2$8.apply(IssueBeanBuilder2.java:230) at com.atlassian.fugue.Iterables$CollectingIterable$Iter.computeNext(Iterables.java:713) at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:143) at com.google.common.collect.AbstractIterator.hasNext(AbstractIterator.java:138) at com.google.common.collect.Iterators$5.hasNext(Iterators.java:547) at com.google.common.collect.Maps.uniqueIndex(Maps.java:1162) at com.google.common.collect.Maps.uniqueIndex(Maps.java:1140) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2.createFieldsData(IssueBeanBuilder2.java:211) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2.build(IssueBeanBuilder2.java:149) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder.build(IssueBeanBuilder.java:63) at com.atlassian.jira.plugins.webhooks.serializer.IssueBeanFactory.createBean(IssueBeanFactory.java:37) at com.atlassian.jira.plugins.webhooks.serializer.IssueEventSerializer.putFields(IssueEventSerializer.java:61) at com.atlassian.jira.plugins.webhooks.serializer.IssueEventSerializer.putFields(IssueEventSerializer.java:28) at com.atlassian.jira.plugins.webhooks.serializer.AbstractJiraEventSerializer.serialize(AbstractJiraEventSerializer.java:28) at com.atlassian.webhooks.plugin.module.WebHookEventSerializer.serialize(WebHookEventSerializer.java:32) at com.atlassian.webhooks.plugin.PublishTaskFactoryImpl.getEventBody(PublishTaskFactoryImpl.java:67) at com.atlassian.webhooks.plugin.PublishTaskFactoryImpl.getPublishTask(PublishTaskFactoryImpl.java:61) at com.atlassian.webhooks.plugin.WebHookPublisherImpl.publish(WebHookPublisherImpl.java:116) at com.atlassian.webhooks.plugin.WebHookPublisherImpl.publish(WebHookPublisherImpl.java:83) at com.atlassian.webhooks.plugin.WebHookEventsProcessor.doOnEvent(WebHookEventsProcessor.java:41) at com.atlassian.webhooks.plugin.WebHookEventsProcessor.onEvent(WebHookEventsProcessor.java:34) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:40) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:38) at com.google.common.util.concurrent.MoreExecutors$DirectExecutorService.execute(MoreExecutors.java:299) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:88) at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:204) at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:115) at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishEventIfNotificationsAreEnabled(DefaultIssueEventManager.java:174) at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishEvent(DefaultIssueEventManager.java:156) at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishAsRedundant(DefaultIssueEventManager.java:198) at com.atlassian.jira.event.issue.DefaultIssueEventManager.dispatchRedundantEvent(DefaultIssueEventManager.java:95) at com.atlassian.jira.workflow.function.event.FireIssueEventFunction.execute(FireIssueEventFunction.java:62) at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1014) at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1407) at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:606) at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:742) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:580) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:494) at com.atlassian.jira.issue.managers.RequestCachingIssueManager.createIssue(RequestCachingIssueManager.java:192) at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:238) at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:207) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy182.create(Unknown Source) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136) at com.sun.proxy.$Proxy182.create(Unknown Source) at com.atlassian.jira.quickedit.action.QuickCreateIssue.doExecute(QuickCreateIssue.java:308) ... 1 filtered at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) ... 7 filtered at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) ... 52 filtered at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:56) ... 4 filtered at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62) ... 12 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 58 filtered at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66) ... 1 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64) ... 36 filtered at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) ... 5 filtered at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:181) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:137) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:90) at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:65) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:174) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:130) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:121) ... 4 filtered at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32) ... 8 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 4 filtered at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) ... 26 filtered at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) ... 23 filtered at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:40:36,395 http-nio-8080-exec-23 ERROR jparrales@amherst.com 580x427357x1 dvyek2 198.54.90.4,10.64.0.140 /secure/QuickCreateIssue.jspa [c.f.j.p.w.fields.calculatedNumber.CalculatedNumberField] *** Error while calculating the value of field 'Time in Current Status' for issue 'TJSP-78'. com.opensymphony.workflow.WorkflowException: Error: null value at right hand side operand in arithmetic subtraction operation. at com.fca.jira.plugins.workflowToolbox.parser.ParserValueProvider.arithMinus(ParserValueProvider.java:4911) at com.fca.jira.plugins.workflowToolbox.parser.Parser.MathPreTerminus(Parser.java:5913) at com.fca.jira.plugins.workflowToolbox.parser.Parser.MathExpression(Parser.java:5806) at com.fca.jira.plugins.workflowToolbox.parser.Parser.evaluateMathExpression(Parser.java:138) at com.fca.jira.plugins.workflowToolbox.parser.Parser.getMathValue(Parser.java:52) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValue(CalculatedNumberField.java:209) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValueFromIssue(CalculatedNumberField.java:174) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValueFromIssue(CalculatedNumberField.java:35) at com.atlassian.jira.issue.fields.ImmutableCustomField.getJsonFromIssue(ImmutableCustomField.java:1884) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2.getRepresentationForFields(IssueBeanBuilder2.java:249) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2.access$400(IssueBeanBuilder2.java:67) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2$8.apply(IssueBeanBuilder2.java:235) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2$8.apply(IssueBeanBuilder2.java:230) at com.atlassian.fugue.Iterables$CollectingIterable$Iter.computeNext(Iterables.java:713) at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:143) at com.google.common.collect.AbstractIterator.hasNext(AbstractIterator.java:138) at com.google.common.collect.TransformedIterator.hasNext(TransformedIterator.java:43) at com.google.common.collect.Iterators.addAll(Iterators.java:361) at com.google.common.collect.Sets.newHashSet(Sets.java:238) at com.google.common.collect.Sets.newHashSet(Sets.java:218) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2.createFieldsData(IssueBeanBuilder2.java:204) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2.build(IssueBeanBuilder2.java:149) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder.build(IssueBeanBuilder.java:63) at com.atlassian.jira.plugins.webhooks.serializer.IssueBeanFactory.createBean(IssueBeanFactory.java:37) at com.atlassian.jira.plugins.webhooks.serializer.IssueEventSerializer.putFields(IssueEventSerializer.java:61) at com.atlassian.jira.plugins.webhooks.serializer.IssueEventSerializer.putFields(IssueEventSerializer.java:28) at com.atlassian.jira.plugins.webhooks.serializer.AbstractJiraEventSerializer.serialize(AbstractJiraEventSerializer.java:28) at com.atlassian.webhooks.plugin.module.WebHookEventSerializer.serialize(WebHookEventSerializer.java:32) at com.atlassian.webhooks.plugin.PublishTaskFactoryImpl.getEventBody(PublishTaskFactoryImpl.java:67) at com.atlassian.webhooks.plugin.PublishTaskFactoryImpl.getPublishTask(PublishTaskFactoryImpl.java:61) at com.atlassian.webhooks.plugin.WebHookPublisherImpl.publish(WebHookPublisherImpl.java:116) at com.atlassian.webhooks.plugin.WebHookPublisherImpl.publish(WebHookPublisherImpl.java:83) at com.atlassian.webhooks.plugin.WebHookEventsProcessor.doOnEvent(WebHookEventsProcessor.java:41) at com.atlassian.webhooks.plugin.WebHookEventsProcessor.onEvent(WebHookEventsProcessor.java:34) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:40) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:38) at com.google.common.util.concurrent.MoreExecutors$DirectExecutorService.execute(MoreExecutors.java:299) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:88) at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:204) at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:115) at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishEventIfNotificationsAreEnabled(DefaultIssueEventManager.java:174) at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishEvent(DefaultIssueEventManager.java:156) at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishAsRedundant(DefaultIssueEventManager.java:198) at com.atlassian.jira.event.issue.DefaultIssueEventManager.dispatchRedundantEvent(DefaultIssueEventManager.java:95) at com.atlassian.jira.workflow.function.event.FireIssueEventFunction.execute(FireIssueEventFunction.java:62) at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1014) at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1407) at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:606) at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:742) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:580) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:494) at com.atlassian.jira.issue.managers.RequestCachingIssueManager.createIssue(RequestCachingIssueManager.java:192) at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:238) at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:207) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy182.create(Unknown Source) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136) at com.sun.proxy.$Proxy182.create(Unknown Source) at com.atlassian.jira.quickedit.action.QuickCreateIssue.doExecute(QuickCreateIssue.java:308) ... 1 filtered at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) ... 7 filtered at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) ... 52 filtered at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:56) ... 4 filtered at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62) ... 12 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 58 filtered at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66) ... 1 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64) ... 36 filtered at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) ... 5 filtered at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:181) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:137) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:90) at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:65) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:174) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:130) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:121) ... 4 filtered at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32) ... 8 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 4 filtered at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) ... 26 filtered at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) ... 23 filtered at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:40:36,445 http-nio-8080-exec-23 ERROR jparrales@amherst.com 580x427357x1 dvyek2 198.54.90.4,10.64.0.140 /secure/QuickCreateIssue.jspa [c.f.j.p.w.fields.calculatedNumber.CalculatedNumberField] *** Error while calculating the value of field 'Time in Current Status' for issue 'TJSP-78'. com.opensymphony.workflow.WorkflowException: Error: null value at right hand side operand in arithmetic subtraction operation. at com.fca.jira.plugins.workflowToolbox.parser.ParserValueProvider.arithMinus(ParserValueProvider.java:4911) at com.fca.jira.plugins.workflowToolbox.parser.Parser.MathPreTerminus(Parser.java:5913) at com.fca.jira.plugins.workflowToolbox.parser.Parser.MathExpression(Parser.java:5806) at com.fca.jira.plugins.workflowToolbox.parser.Parser.evaluateMathExpression(Parser.java:138) at com.fca.jira.plugins.workflowToolbox.parser.Parser.getMathValue(Parser.java:52) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValue(CalculatedNumberField.java:209) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValueFromIssue(CalculatedNumberField.java:174) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValueFromIssue(CalculatedNumberField.java:35) at com.atlassian.jira.issue.fields.ImmutableCustomField.getJsonFromIssue(ImmutableCustomField.java:1884) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2.getRepresentationForFields(IssueBeanBuilder2.java:249) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2.access$400(IssueBeanBuilder2.java:67) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2$8.apply(IssueBeanBuilder2.java:235) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2$8.apply(IssueBeanBuilder2.java:230) at com.atlassian.fugue.Iterables$CollectingIterable$Iter.computeNext(Iterables.java:713) at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:143) at com.google.common.collect.AbstractIterator.hasNext(AbstractIterator.java:138) at com.google.common.collect.Iterators$5.hasNext(Iterators.java:547) at com.google.common.collect.Maps.uniqueIndex(Maps.java:1162) at com.google.common.collect.Maps.uniqueIndex(Maps.java:1140) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2.createFieldsData(IssueBeanBuilder2.java:211) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2.build(IssueBeanBuilder2.java:149) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder.build(IssueBeanBuilder.java:63) at com.atlassian.jira.plugins.webhooks.serializer.IssueBeanFactory.createBean(IssueBeanFactory.java:37) at com.atlassian.jira.plugins.webhooks.serializer.IssueEventSerializer.putFields(IssueEventSerializer.java:61) at com.atlassian.jira.plugins.webhooks.serializer.IssueEventSerializer.putFields(IssueEventSerializer.java:28) at com.atlassian.jira.plugins.webhooks.serializer.AbstractJiraEventSerializer.serialize(AbstractJiraEventSerializer.java:28) at com.atlassian.webhooks.plugin.module.WebHookEventSerializer.serialize(WebHookEventSerializer.java:32) at com.atlassian.webhooks.plugin.PublishTaskFactoryImpl.getEventBody(PublishTaskFactoryImpl.java:67) at com.atlassian.webhooks.plugin.PublishTaskFactoryImpl.getPublishTask(PublishTaskFactoryImpl.java:61) at com.atlassian.webhooks.plugin.WebHookPublisherImpl.publish(WebHookPublisherImpl.java:116) at com.atlassian.webhooks.plugin.WebHookPublisherImpl.publish(WebHookPublisherImpl.java:83) at com.atlassian.webhooks.plugin.WebHookEventsProcessor.doOnEvent(WebHookEventsProcessor.java:41) at com.atlassian.webhooks.plugin.WebHookEventsProcessor.onEvent(WebHookEventsProcessor.java:34) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:40) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:38) at com.google.common.util.concurrent.MoreExecutors$DirectExecutorService.execute(MoreExecutors.java:299) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:88) at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:204) at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:115) at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishEventIfNotificationsAreEnabled(DefaultIssueEventManager.java:174) at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishEvent(DefaultIssueEventManager.java:156) at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishAsRedundant(DefaultIssueEventManager.java:198) at com.atlassian.jira.event.issue.DefaultIssueEventManager.dispatchRedundantEvent(DefaultIssueEventManager.java:95) at com.atlassian.jira.workflow.function.event.FireIssueEventFunction.execute(FireIssueEventFunction.java:62) at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1014) at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1407) at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:606) at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:742) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:580) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:494) at com.atlassian.jira.issue.managers.RequestCachingIssueManager.createIssue(RequestCachingIssueManager.java:192) at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:238) at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:207) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy182.create(Unknown Source) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136) at com.sun.proxy.$Proxy182.create(Unknown Source) at com.atlassian.jira.quickedit.action.QuickCreateIssue.doExecute(QuickCreateIssue.java:308) ... 1 filtered at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) ... 7 filtered at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) ... 52 filtered at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:56) ... 4 filtered at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62) ... 12 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 58 filtered at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66) ... 1 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64) ... 36 filtered at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) ... 5 filtered at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:181) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:137) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:90) at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:65) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:174) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:130) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:121) ... 4 filtered at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32) ... 8 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 4 filtered at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) ... 26 filtered at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) ... 23 filtered at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:40:36,557 http-nio-8080-exec-23 ERROR jparrales@amherst.com 580x427357x1 dvyek2 198.54.90.4,10.64.0.140 /secure/QuickCreateIssue.jspa [c.f.j.p.w.fields.calculatedNumber.CalculatedNumberField] *** Error while calculating the value of field 'Time in Current Status' for issue 'TJSP-78'. com.opensymphony.workflow.WorkflowException: Error: null value at right hand side operand in arithmetic subtraction operation. at com.fca.jira.plugins.workflowToolbox.parser.ParserValueProvider.arithMinus(ParserValueProvider.java:4911) at com.fca.jira.plugins.workflowToolbox.parser.Parser.MathPreTerminus(Parser.java:5913) at com.fca.jira.plugins.workflowToolbox.parser.Parser.MathExpression(Parser.java:5806) at com.fca.jira.plugins.workflowToolbox.parser.Parser.evaluateMathExpression(Parser.java:138) at com.fca.jira.plugins.workflowToolbox.parser.Parser.getMathValue(Parser.java:52) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValue(CalculatedNumberField.java:209) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValueFromIssue(CalculatedNumberField.java:174) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValueFromIssue(CalculatedNumberField.java:35) at com.atlassian.jira.issue.fields.ImmutableCustomField.getValue(ImmutableCustomField.java:350) at com.atlassian.jira.issue.index.indexers.impl.NumberCustomFieldIndexer.addDocumentFields(NumberCustomFieldIndexer.java:38) at com.atlassian.jira.issue.index.indexers.impl.NumberCustomFieldIndexer.addDocumentFieldsSearchable(NumberCustomFieldIndexer.java:30) at com.atlassian.jira.issue.index.indexers.impl.AbstractCustomFieldIndexer.addIndex(AbstractCustomFieldIndexer.java:40) at com.atlassian.jira.issue.index.DefaultIssueDocumentFactory$Builder.add(DefaultIssueDocumentFactory.java:84) at com.atlassian.jira.issue.index.DefaultIssueDocumentFactory$Builder.addAll(DefaultIssueDocumentFactory.java:75) at com.atlassian.jira.issue.index.DefaultIssueDocumentFactory.apply(DefaultIssueDocumentFactory.java:50) at com.atlassian.jira.issue.index.DefaultIssueDocumentFactory.apply(DefaultIssueDocumentFactory.java:30) at com.atlassian.jira.issue.index.DefaultIssueIndexer$DefaultDocumentCreationStrategy.get(DefaultIssueIndexer.java:565) at com.atlassian.jira.issue.index.DefaultIssueIndexer.lambda$reindexIssues$1(DefaultIssueIndexer.java:169) at com.atlassian.jira.issue.index.DefaultIssueIndexer.lambda$null$2(DefaultIssueIndexer.java:311) at com.atlassian.jira.index.SimpleIndexingStrategy.get(SimpleIndexingStrategy.java:7) at com.atlassian.jira.index.SimpleIndexingStrategy.get(SimpleIndexingStrategy.java:5) at com.atlassian.jira.issue.index.DefaultIssueIndexer.lambda$perform$3(DefaultIssueIndexer.java:309) at com.atlassian.jira.util.collect.CollectionUtil.foreach(CollectionUtil.java:39) at com.atlassian.jira.util.collect.CollectionUtil.foreach(CollectionUtil.java:52) at com.atlassian.jira.issue.util.IssueObjectIssuesIterable.foreach(IssueObjectIssuesIterable.java:24) at com.atlassian.jira.issue.index.DefaultIssueIndexer.perform(DefaultIssueIndexer.java:285) at com.atlassian.jira.issue.index.DefaultIssueIndexer.reindexIssues(DefaultIssueIndexer.java:165) at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexIssues(DefaultIndexManager.java:571) at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexIssueObjects(DefaultIndexManager.java:468) at com.atlassian.jira.issue.index.DefaultIndexManager.reIndex(DefaultIndexManager.java:489) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.jira.config.component.SwitchingInvocationHandler.invoke(SwitchingInvocationHandler.java:22) at com.sun.proxy.$Proxy12.reIndex(Unknown Source) at com.atlassian.jira.event.listeners.search.IssuePropertyEventListener$1.apply(IssuePropertyEventListener.java:48) at com.atlassian.jira.event.listeners.search.IssuePropertyEventListener$1.apply(IssuePropertyEventListener.java:44) at com.atlassian.fugue.Option$Some.foreach(Option.java:441) at com.atlassian.jira.event.listeners.search.IssuePropertyEventListener.reIndex(IssuePropertyEventListener.java:44) at com.atlassian.jira.event.listeners.search.IssuePropertyEventListener.onIssuePropertySet(IssuePropertyEventListener.java:35) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:40) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:38) at com.google.common.util.concurrent.MoreExecutors$DirectExecutorService.execute(MoreExecutors.java:299) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:88) at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:204) at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:115) at com.atlassian.jira.entity.property.JsonEntityPropertyManagerImpl.put(JsonEntityPropertyManagerImpl.java:128) at com.atlassian.jira.entity.property.BaseEntityPropertyService.setProperty(BaseEntityPropertyService.java:101) at com.atlassian.jira.entity.property.DelegatingEntityPropertyService.setProperty(DelegatingEntityPropertyService.java:41) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy498.setProperty(Unknown Source) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208) at com.sun.proxy.$Proxy5741.setProperty(Unknown Source) at com.atlassian.servicedesk.internal.issue.listeners.IssueInitialFieldSetStateListener.onIssueEvent(IssueInitialFieldSetStateListener.java:95) at com.atlassian.servicedesk.bootstrap.listener.EventListenerLauncher.handleIssueEvent(EventListenerLauncher.java:228) at com.atlassian.servicedesk.bootstrap.listener.EventListenerLauncher.lambda$onCommitEvent$0(EventListenerLauncher.java:115) at io.atlassian.fugue.Option$Some.forEach(Option.java:468) at com.atlassian.servicedesk.bootstrap.listener.EventListenerLauncher.onCommitEvent(EventListenerLauncher.java:114) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:40) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:38) at com.google.common.util.concurrent.MoreExecutors$DirectExecutorService.execute(MoreExecutors.java:299) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:88) at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:204) at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:115) at com.atlassian.jira.event.issue.txnaware.TxnAwareEventFactoryImpl.publishEvent(TxnAwareEventFactoryImpl.java:204) at java.lang.Iterable.forEach(Iterable.java:75) at com.atlassian.jira.event.issue.txnaware.TxnAwareEventFactoryImpl.lambda$null$2(TxnAwareEventFactoryImpl.java:79) at com.atlassian.ozymandias.SafePluginPointAccess.runnable(SafePluginPointAccess.java:201) at com.atlassian.jira.event.issue.txnaware.TxnAwareEventFactoryImpl.runThisOnCommit(TxnAwareEventFactoryImpl.java:190) at com.atlassian.jira.event.issue.txnaware.TxnAwareEventFactoryImpl.publishOnCommitIssueEventBundle(TxnAwareEventFactoryImpl.java:62) at com.atlassian.jira.event.issue.DefaultIssueEventManager.dispatchIssueEventBundleOnCommitIfNotificationsAreEnabled(DefaultIssueEventManager.java:186) at com.atlassian.jira.event.issue.DefaultIssueEventManager.dispatchIssueEventBundleOnCommit(DefaultIssueEventManager.java:143) at com.atlassian.jira.workflow.function.event.FireIssueEventFunction.execute(FireIssueEventFunction.java:69) at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1014) at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1407) at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:606) at com.atlassian.jira.workflow.OSWorkflowManager.createIssue(OSWorkflowManager.java:742) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:580) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:494) at com.atlassian.jira.issue.managers.RequestCachingIssueManager.createIssue(RequestCachingIssueManager.java:192) at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:238) at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:207) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy182.create(Unknown Source) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136) at com.sun.proxy.$Proxy182.create(Unknown Source) at com.atlassian.jira.quickedit.action.QuickCreateIssue.doExecute(QuickCreateIssue.java:308) ... 1 filtered at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) ... 7 filtered at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) ... 52 filtered at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:56) ... 4 filtered at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62) ... 12 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 58 filtered at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66) ... 1 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64) ... 36 filtered at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) ... 5 filtered at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:181) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:137) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:90) at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:65) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:174) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:130) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:121) ... 4 filtered at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32) ... 8 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 4 filtered at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) ... 26 filtered at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) ... 23 filtered at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:40:36,760 http-nio-8080-exec-23 ERROR jparrales@amherst.com 580x427357x1 dvyek2 198.54.90.4,10.64.0.140 /secure/QuickCreateIssue.jspa [c.f.j.p.w.fields.calculatedNumber.CalculatedNumberField] *** Error while calculating the value of field 'Time in Current Status' for issue 'TJSP-78'. com.opensymphony.workflow.WorkflowException: Error: null value at right hand side operand in arithmetic subtraction operation. at com.fca.jira.plugins.workflowToolbox.parser.ParserValueProvider.arithMinus(ParserValueProvider.java:4911) at com.fca.jira.plugins.workflowToolbox.parser.Parser.MathPreTerminus(Parser.java:5913) at com.fca.jira.plugins.workflowToolbox.parser.Parser.MathExpression(Parser.java:5806) at com.fca.jira.plugins.workflowToolbox.parser.Parser.evaluateMathExpression(Parser.java:138) at com.fca.jira.plugins.workflowToolbox.parser.Parser.getMathValue(Parser.java:52) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValue(CalculatedNumberField.java:209) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValueFromIssue(CalculatedNumberField.java:174) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValueFromIssue(CalculatedNumberField.java:35) at com.atlassian.jira.issue.fields.ImmutableCustomField.getJsonFromIssue(ImmutableCustomField.java:1884) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2.getRepresentationForFields(IssueBeanBuilder2.java:249) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2.access$400(IssueBeanBuilder2.java:67) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2$8.apply(IssueBeanBuilder2.java:235) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2$8.apply(IssueBeanBuilder2.java:230) at com.atlassian.fugue.Iterables$CollectingIterable$Iter.computeNext(Iterables.java:713) at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:143) at com.google.common.collect.AbstractIterator.hasNext(AbstractIterator.java:138) at com.google.common.collect.TransformedIterator.hasNext(TransformedIterator.java:43) at com.google.common.collect.Iterators.addAll(Iterators.java:361) at com.google.common.collect.Sets.newHashSet(Sets.java:238) at com.google.common.collect.Sets.newHashSet(Sets.java:218) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2.createFieldsData(IssueBeanBuilder2.java:204) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2.build(IssueBeanBuilder2.java:149) at com.atlassian.jira.quickedit.action.QuickCreateIssue.getIssueBean(QuickCreateIssue.java:389) at com.atlassian.jira.quickedit.action.QuickCreateIssue.doDefault(QuickCreateIssue.java:232) at com.atlassian.jira.quickedit.action.QuickCreateIssue.doExecute(QuickCreateIssue.java:356) ... 1 filtered at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) ... 7 filtered at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) ... 52 filtered at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:56) ... 4 filtered at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62) ... 12 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 58 filtered at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66) ... 1 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64) ... 36 filtered at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) ... 5 filtered at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:181) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:137) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:90) at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:65) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:174) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:130) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:121) ... 4 filtered at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32) ... 8 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 4 filtered at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) ... 26 filtered at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) ... 23 filtered at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:40:36,792 http-nio-8080-exec-23 ERROR jparrales@amherst.com 580x427357x1 dvyek2 198.54.90.4,10.64.0.140 /secure/QuickCreateIssue.jspa [c.f.j.p.w.fields.calculatedNumber.CalculatedNumberField] *** Error while calculating the value of field 'Time in Current Status' for issue 'TJSP-78'. com.opensymphony.workflow.WorkflowException: Error: null value at right hand side operand in arithmetic subtraction operation. at com.fca.jira.plugins.workflowToolbox.parser.ParserValueProvider.arithMinus(ParserValueProvider.java:4911) at com.fca.jira.plugins.workflowToolbox.parser.Parser.MathPreTerminus(Parser.java:5913) at com.fca.jira.plugins.workflowToolbox.parser.Parser.MathExpression(Parser.java:5806) at com.fca.jira.plugins.workflowToolbox.parser.Parser.evaluateMathExpression(Parser.java:138) at com.fca.jira.plugins.workflowToolbox.parser.Parser.getMathValue(Parser.java:52) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValue(CalculatedNumberField.java:209) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValueFromIssue(CalculatedNumberField.java:174) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValueFromIssue(CalculatedNumberField.java:35) at com.atlassian.jira.issue.fields.ImmutableCustomField.getJsonFromIssue(ImmutableCustomField.java:1884) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2.getRepresentationForFields(IssueBeanBuilder2.java:249) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2.access$400(IssueBeanBuilder2.java:67) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2$8.apply(IssueBeanBuilder2.java:235) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2$8.apply(IssueBeanBuilder2.java:230) at com.atlassian.fugue.Iterables$CollectingIterable$Iter.computeNext(Iterables.java:713) at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:143) at com.google.common.collect.AbstractIterator.hasNext(AbstractIterator.java:138) at com.google.common.collect.Iterators$5.hasNext(Iterators.java:547) at com.google.common.collect.Maps.uniqueIndex(Maps.java:1162) at com.google.common.collect.Maps.uniqueIndex(Maps.java:1140) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2.createFieldsData(IssueBeanBuilder2.java:211) at com.atlassian.jira.rest.v2.issue.IssueBeanBuilder2.build(IssueBeanBuilder2.java:149) at com.atlassian.jira.quickedit.action.QuickCreateIssue.getIssueBean(QuickCreateIssue.java:389) at com.atlassian.jira.quickedit.action.QuickCreateIssue.doDefault(QuickCreateIssue.java:232) at com.atlassian.jira.quickedit.action.QuickCreateIssue.doExecute(QuickCreateIssue.java:356) ... 1 filtered at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) ... 7 filtered at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) ... 52 filtered at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:56) ... 4 filtered at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62) ... 12 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 58 filtered at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66) ... 1 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64) ... 36 filtered at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) ... 5 filtered at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:181) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:137) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:90) at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:65) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:174) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:130) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:121) ... 4 filtered at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32) ... 8 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 4 filtered at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) ... 26 filtered at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) ... 23 filtered at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:40:41,203 http-nio-8080-exec-7 ERROR jparrales@amherst.com 580x427359x1 dvyek2 198.54.90.4,10.64.0.140 /browse/TJSP-78 [c.f.j.p.w.fields.calculatedNumber.CalculatedNumberField] *** Error while calculating the value of field 'Time in Current Status' for issue 'TJSP-78'. com.opensymphony.workflow.WorkflowException: Error: null value at right hand side operand in arithmetic subtraction operation. at com.fca.jira.plugins.workflowToolbox.parser.ParserValueProvider.arithMinus(ParserValueProvider.java:4911) at com.fca.jira.plugins.workflowToolbox.parser.Parser.MathPreTerminus(Parser.java:5913) at com.fca.jira.plugins.workflowToolbox.parser.Parser.MathExpression(Parser.java:5806) at com.fca.jira.plugins.workflowToolbox.parser.Parser.evaluateMathExpression(Parser.java:138) at com.fca.jira.plugins.workflowToolbox.parser.Parser.getMathValue(Parser.java:52) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValue(CalculatedNumberField.java:209) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValueFromIssue(CalculatedNumberField.java:174) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValueFromIssue(CalculatedNumberField.java:35) at com.atlassian.jira.issue.fields.ImmutableCustomField.getValue(ImmutableCustomField.java:350) at com.atlassian.jira.issue.fields.screen.tab.FieldScreenTabRendererFactoryImpl.haveDataToRender(FieldScreenTabRendererFactoryImpl.java:97) at com.atlassian.jira.issue.fields.screen.tab.FieldScreenTabRendererFactoryImpl.getCustomFieldRenderLayoutItem(FieldScreenTabRendererFactoryImpl.java:86) at com.atlassian.jira.issue.fields.screen.tab.FieldScreenTabRendererFactoryImpl.access$200(FieldScreenTabRendererFactoryImpl.java:34) at com.atlassian.jira.issue.fields.screen.tab.FieldScreenTabRendererFactoryImpl$1.apply(FieldScreenTabRendererFactoryImpl.java:70) at com.atlassian.jira.issue.fields.screen.tab.FieldScreenTabRendererFactoryImpl$1.apply(FieldScreenTabRendererFactoryImpl.java:62) at com.atlassian.ozymandias.SafePluginPointAccess$3.apply(SafePluginPointAccess.java:276) at com.google.common.collect.Iterators$8.transform(Iterators.java:799) at com.google.common.collect.TransformedIterator.next(TransformedIterator.java:48) at com.google.common.collect.Iterators$7.computeNext(Iterators.java:651) at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:143) at com.google.common.collect.AbstractIterator.hasNext(AbstractIterator.java:138) at com.google.common.collect.Iterators.addAll(Iterators.java:361) at com.google.common.collect.Lists.newArrayList(Lists.java:160) at com.google.common.collect.Lists.newArrayList(Lists.java:144) at com.atlassian.jira.issue.fields.screen.tab.FieldScreenTabRendererFactoryImpl.createTabRender(FieldScreenTabRendererFactoryImpl.java:55) at com.atlassian.jira.issue.fields.screen.tab.FieldScreenTabRendererFactoryImpl.createTabRender(FieldScreenTabRendererFactoryImpl.java:34) at com.atlassian.jira.issue.fields.screen.StandardFieldScreenRendererFactory.createFieldScreenRenderer(StandardFieldScreenRendererFactory.java:84) at com.atlassian.jira.issue.fields.screen.StandardFieldScreenRendererFactory.createFieldScreenRenderer(StandardFieldScreenRendererFactory.java:72) at com.atlassian.jira.issue.fields.screen.StandardFieldScreenRendererFactory.createFieldScreenRenderer(StandardFieldScreenRendererFactory.java:48) at com.atlassian.jira.issue.fields.screen.FieldScreenRendererFactoryImpl.getFieldScreenRenderer(FieldScreenRendererFactoryImpl.java:45) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy259.getFieldScreenRenderer(Unknown Source) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136) at com.sun.proxy.$Proxy259.getFieldScreenRenderer(Unknown Source) at com.atlassian.jira.plugin.viewissue.DetailsBlockContextProvider.createCFTabs(DetailsBlockContextProvider.java:144) at com.atlassian.jira.plugin.viewissue.DetailsBlockContextProvider.getContextMap(DetailsBlockContextProvider.java:135) at com.atlassian.plugin.web.descriptors.DefaultWebPanelModuleDescriptor$ContextAwareWebPanel.getHtml(DefaultWebPanelModuleDescriptor.java:144) at com.atlassian.jira.web.component.ModuleWebComponentImpl.renderModule(ModuleWebComponentImpl.java:81) at com.atlassian.jira.web.component.ModuleWebComponentImpl.access$000(ModuleWebComponentImpl.java:30) at com.atlassian.jira.web.component.ModuleWebComponentImpl$1.run(ModuleWebComponentImpl.java:67) at com.atlassian.ozymandias.SafePluginPointAccess.runnable(SafePluginPointAccess.java:201) at com.atlassian.jira.web.component.ModuleWebComponentImpl.renderModuleAndLetNoThrowablesEscape(ModuleWebComponentImpl.java:63) at com.atlassian.jira.web.component.ModuleWebComponentImpl.renderModule(ModuleWebComponentImpl.java:53) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy545.renderModule(Unknown Source) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208) at com.sun.proxy.$Proxy5603.renderModule(Unknown Source) at com.atlassian.jira.issue.util.IssueWebPanelRenderUtil.renderHeadlessPanel(IssueWebPanelRenderUtil.java:90) at com.atlassian.jira.components.issueviewer.viewissue.webpanel.WebPanelBeanBuilder.buildWithHtml(WebPanelBeanBuilder.java:51) at com.atlassian.jira.components.issueviewer.viewissue.webpanel.WebPanelMapperUtilImpl.mapAndRenderPanels(WebPanelMapperUtilImpl.java:78) at com.atlassian.jira.components.issueviewer.viewissue.webpanel.WebPanelMapperUtilImpl.create(WebPanelMapperUtilImpl.java:64) at com.atlassian.jira.components.issueviewer.viewissue.webpanel.WebPanelMapperUtilImpl.create(WebPanelMapperUtilImpl.java:52) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208) at com.sun.proxy.$Proxy5954.create(Unknown Source) at com.atlassian.jira.projects.issuenavigator.DefaultIssueRenderService.render(DefaultIssueRenderService.java:97) at com.atlassian.jira.projects.issuenavigator.webaction.ProjectIssueNavigatorAction.doIssueViewWithSidebar(ProjectIssueNavigatorAction.java:191) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56) ... 2 filtered at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) ... 7 filtered at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) ... 52 filtered at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:56) ... 4 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 41 filtered at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66) ... 1 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64) ... 20 filtered at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) ... 5 filtered at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:116) ... 11 filtered at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) ... 7 filtered at com.atlassian.jira.projects.issuenavigator.ProjectIssueViewRewriteFilter.doFilter(ProjectIssueViewRewriteFilter.java:92) ... 4 filtered at com.atlassian.jira.plugin.issuenav.IssueNavRewriteFilter.doFilter(IssueNavRewriteFilter.java:116) ... 4 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 59 filtered at com.atlassian.jira.projects.legacy.LegacyRedirectFilter.handleErrorExtractingUrlComponents(LegacyRedirectFilter.java:89) at com.atlassian.jira.projects.legacy.LegacyRedirectFilter.doFilter(LegacyRedirectFilter.java:61) ... 15 filtered at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66) ... 1 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64) ... 36 filtered at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) ... 5 filtered at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:181) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:137) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:90) at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:65) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:174) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:130) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:121) ... 4 filtered at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32) ... 8 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 4 filtered at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) ... 26 filtered at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) ... 23 filtered at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:40:41,359 http-nio-8080-exec-7 ERROR jparrales@amherst.com 580x427359x1 dvyek2 198.54.90.4,10.64.0.140 /browse/TJSP-78 [c.f.j.p.w.fields.calculatedNumber.CalculatedNumberField] *** Error while calculating the value of field 'Time in Current Status' for issue 'TJSP-78'. com.opensymphony.workflow.WorkflowException: Error: null value at right hand side operand in arithmetic subtraction operation. at com.fca.jira.plugins.workflowToolbox.parser.ParserValueProvider.arithMinus(ParserValueProvider.java:4911) at com.fca.jira.plugins.workflowToolbox.parser.Parser.MathPreTerminus(Parser.java:5913) at com.fca.jira.plugins.workflowToolbox.parser.Parser.MathExpression(Parser.java:5806) at com.fca.jira.plugins.workflowToolbox.parser.Parser.evaluateMathExpression(Parser.java:138) at com.fca.jira.plugins.workflowToolbox.parser.Parser.getMathValue(Parser.java:52) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValue(CalculatedNumberField.java:209) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValueFromIssue(CalculatedNumberField.java:174) at com.fca.jira.plugins.workflowToolbox.fields.calculatedNumber.CalculatedNumberField.getValueFromIssue(CalculatedNumberField.java:35) at com.atlassian.jira.issue.fields.ImmutableCustomField.getValue(ImmutableCustomField.java:350) at com.atlassian.jira.issue.fields.screen.tab.FieldScreenTabRendererFactoryImpl.haveDataToRender(FieldScreenTabRendererFactoryImpl.java:97) at com.atlassian.jira.issue.fields.screen.tab.FieldScreenTabRendererFactoryImpl.getCustomFieldRenderLayoutItem(FieldScreenTabRendererFactoryImpl.java:86) at com.atlassian.jira.issue.fields.screen.tab.FieldScreenTabRendererFactoryImpl.access$200(FieldScreenTabRendererFactoryImpl.java:34) at com.atlassian.jira.issue.fields.screen.tab.FieldScreenTabRendererFactoryImpl$1.apply(FieldScreenTabRendererFactoryImpl.java:70) at com.atlassian.jira.issue.fields.screen.tab.FieldScreenTabRendererFactoryImpl$1.apply(FieldScreenTabRendererFactoryImpl.java:62) at com.atlassian.ozymandias.SafePluginPointAccess$3.apply(SafePluginPointAccess.java:276) at com.google.common.collect.Iterators$8.transform(Iterators.java:799) at com.google.common.collect.TransformedIterator.next(TransformedIterator.java:48) at com.google.common.collect.Iterators$7.computeNext(Iterators.java:651) at com.google.common.collect.AbstractIterator.tryToComputeNext(AbstractIterator.java:143) at com.google.common.collect.AbstractIterator.hasNext(AbstractIterator.java:138) at com.google.common.collect.Iterators.addAll(Iterators.java:361) at com.google.common.collect.Lists.newArrayList(Lists.java:160) at com.google.common.collect.Lists.newArrayList(Lists.java:144) at com.atlassian.jira.issue.fields.screen.tab.FieldScreenTabRendererFactoryImpl.createTabRender(FieldScreenTabRendererFactoryImpl.java:55) at com.atlassian.jira.issue.fields.screen.tab.FieldScreenTabRendererFactoryImpl.createTabRender(FieldScreenTabRendererFactoryImpl.java:34) at com.atlassian.jira.issue.fields.screen.StandardFieldScreenRendererFactory.createFieldScreenRenderer(StandardFieldScreenRendererFactory.java:84) at com.atlassian.jira.issue.fields.screen.StandardFieldScreenRendererFactory.createFieldScreenRenderer(StandardFieldScreenRendererFactory.java:72) at com.atlassian.jira.issue.fields.screen.StandardFieldScreenRendererFactory.createFieldScreenRenderer(StandardFieldScreenRendererFactory.java:48) at com.atlassian.jira.issue.fields.screen.FieldScreenRendererFactoryImpl.getFieldScreenRenderer(FieldScreenRendererFactoryImpl.java:45) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy259.getFieldScreenRenderer(Unknown Source) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136) at com.sun.proxy.$Proxy259.getFieldScreenRenderer(Unknown Source) at com.atlassian.jira.plugin.viewissue.DetailsBlockContextProvider.createCFTabs(DetailsBlockContextProvider.java:144) at com.atlassian.jira.plugin.viewissue.DetailsBlockContextProvider.getContextMap(DetailsBlockContextProvider.java:135) at com.atlassian.plugin.web.model.AbstractWebItem.getContextMap(AbstractWebItem.java:30) at com.atlassian.plugin.web.model.DefaultWebLabel.getDisplayableLabel(DefaultWebLabel.java:55) at com.atlassian.jira.components.issueviewer.viewissue.webpanel.WebPanelBeanBuilder.getLabel(WebPanelBeanBuilder.java:85) at com.atlassian.jira.components.issueviewer.viewissue.webpanel.WebPanelBeanBuilder.builder(WebPanelBeanBuilder.java:74) at com.atlassian.jira.components.issueviewer.viewissue.webpanel.WebPanelBeanBuilder.buildWithHtml(WebPanelBeanBuilder.java:54) at com.atlassian.jira.components.issueviewer.viewissue.webpanel.WebPanelMapperUtilImpl.mapAndRenderPanels(WebPanelMapperUtilImpl.java:78) at com.atlassian.jira.components.issueviewer.viewissue.webpanel.WebPanelMapperUtilImpl.create(WebPanelMapperUtilImpl.java:64) at com.atlassian.jira.components.issueviewer.viewissue.webpanel.WebPanelMapperUtilImpl.create(WebPanelMapperUtilImpl.java:52) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208) at com.sun.proxy.$Proxy5954.create(Unknown Source) at com.atlassian.jira.projects.issuenavigator.DefaultIssueRenderService.render(DefaultIssueRenderService.java:97) at com.atlassian.jira.projects.issuenavigator.webaction.ProjectIssueNavigatorAction.doIssueViewWithSidebar(ProjectIssueNavigatorAction.java:191) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56) ... 2 filtered at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) ... 7 filtered at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) ... 52 filtered at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:56) ... 4 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 41 filtered at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66) ... 1 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64) ... 20 filtered at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) ... 5 filtered at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:116) ... 11 filtered at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) ... 7 filtered at com.atlassian.jira.projects.issuenavigator.ProjectIssueViewRewriteFilter.doFilter(ProjectIssueViewRewriteFilter.java:92) ... 4 filtered at com.atlassian.jira.plugin.issuenav.IssueNavRewriteFilter.doFilter(IssueNavRewriteFilter.java:116) ... 4 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 59 filtered at com.atlassian.jira.projects.legacy.LegacyRedirectFilter.handleErrorExtractingUrlComponents(LegacyRedirectFilter.java:89) at com.atlassian.jira.projects.legacy.LegacyRedirectFilter.doFilter(LegacyRedirectFilter.java:61) ... 15 filtered at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66) ... 1 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64) ... 36 filtered at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) ... 5 filtered at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:181) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:137) at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:90) at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:65) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:174) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:130) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:121) ... 4 filtered at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32) ... 8 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 4 filtered at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) ... 26 filtered at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) ... 23 filtered at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:41:00,012 Caesium-1-3 ERROR anonymous Active-Directory-Attributes-Sync [c.a.jira.service.ServiceRunner] An error occurred while trying to run service 'Active-Directory-Attributes-Sync'. This method is not supported in an UnloadableJiraServiceContainer java.lang.UnsupportedOperationException: This method is not supported in an UnloadableJiraServiceContainer at com.atlassian.jira.service.UnloadableJiraServiceContainer.run(UnloadableJiraServiceContainer.java:98) at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:62) at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:44) at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:32) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:443) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJob(CaesiumSchedulerService.java:438) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJobWithRecoveryGuard(CaesiumSchedulerService.java:462) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:390) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:285) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:282) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:41:00,012 Caesium-1-3 ERROR anonymous Active-Directory-Attributes-Sync [c.a.jira.service.ServiceRunner] An error occurred while trying to run service with ID '10204'. This method is not supported in an UnloadableJiraServiceContainer java.lang.UnsupportedOperationException: This method is not supported in an UnloadableJiraServiceContainer at com.atlassian.jira.service.UnloadableJiraServiceContainer.setLastRun(UnloadableJiraServiceContainer.java:86) at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:71) at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:44) at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:32) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:443) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJob(CaesiumSchedulerService.java:438) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJobWithRecoveryGuard(CaesiumSchedulerService.java:462) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:390) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:285) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:282) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:42:00,018 Caesium-1-2 ERROR anonymous Active-Directory-Attributes-Sync [c.a.jira.service.ServiceRunner] An error occurred while trying to run service 'Active-Directory-Attributes-Sync'. This method is not supported in an UnloadableJiraServiceContainer java.lang.UnsupportedOperationException: This method is not supported in an UnloadableJiraServiceContainer at com.atlassian.jira.service.UnloadableJiraServiceContainer.run(UnloadableJiraServiceContainer.java:98) at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:62) at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:44) at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:32) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:443) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJob(CaesiumSchedulerService.java:438) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJobWithRecoveryGuard(CaesiumSchedulerService.java:462) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:390) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:285) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:282) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:42:00,018 Caesium-1-2 ERROR anonymous Active-Directory-Attributes-Sync [c.a.jira.service.ServiceRunner] An error occurred while trying to run service with ID '10204'. This method is not supported in an UnloadableJiraServiceContainer java.lang.UnsupportedOperationException: This method is not supported in an UnloadableJiraServiceContainer at com.atlassian.jira.service.UnloadableJiraServiceContainer.setLastRun(UnloadableJiraServiceContainer.java:86) at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:71) at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:44) at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:32) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:443) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJob(CaesiumSchedulerService.java:438) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJobWithRecoveryGuard(CaesiumSchedulerService.java:462) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:390) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:285) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:282) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:43:00,009 Caesium-1-1 ERROR anonymous Active-Directory-Attributes-Sync [c.a.jira.service.ServiceRunner] An error occurred while trying to run service 'Active-Directory-Attributes-Sync'. This method is not supported in an UnloadableJiraServiceContainer java.lang.UnsupportedOperationException: This method is not supported in an UnloadableJiraServiceContainer at com.atlassian.jira.service.UnloadableJiraServiceContainer.run(UnloadableJiraServiceContainer.java:98) at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:62) at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:44) at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:32) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:443) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJob(CaesiumSchedulerService.java:438) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJobWithRecoveryGuard(CaesiumSchedulerService.java:462) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:390) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:285) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:282) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:43:00,009 Caesium-1-1 ERROR anonymous Active-Directory-Attributes-Sync [c.a.jira.service.ServiceRunner] An error occurred while trying to run service with ID '10204'. This method is not supported in an UnloadableJiraServiceContainer java.lang.UnsupportedOperationException: This method is not supported in an UnloadableJiraServiceContainer at com.atlassian.jira.service.UnloadableJiraServiceContainer.setLastRun(UnloadableJiraServiceContainer.java:86) at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:71) at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:44) at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:32) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:443) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJob(CaesiumSchedulerService.java:438) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJobWithRecoveryGuard(CaesiumSchedulerService.java:462) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:390) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:285) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:282) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:44:00,020 Caesium-1-1 ERROR anonymous Active-Directory-Attributes-Sync [c.a.jira.service.ServiceRunner] An error occurred while trying to run service 'Active-Directory-Attributes-Sync'. This method is not supported in an UnloadableJiraServiceContainer java.lang.UnsupportedOperationException: This method is not supported in an UnloadableJiraServiceContainer at com.atlassian.jira.service.UnloadableJiraServiceContainer.run(UnloadableJiraServiceContainer.java:98) at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:62) at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:44) at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:32) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:443) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJob(CaesiumSchedulerService.java:438) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJobWithRecoveryGuard(CaesiumSchedulerService.java:462) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:390) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:285) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:282) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:44:00,020 Caesium-1-1 ERROR anonymous Active-Directory-Attributes-Sync [c.a.jira.service.ServiceRunner] An error occurred while trying to run service with ID '10204'. This method is not supported in an UnloadableJiraServiceContainer java.lang.UnsupportedOperationException: This method is not supported in an UnloadableJiraServiceContainer at com.atlassian.jira.service.UnloadableJiraServiceContainer.setLastRun(UnloadableJiraServiceContainer.java:86) at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:71) at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:44) at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:32) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:443) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJob(CaesiumSchedulerService.java:438) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJobWithRecoveryGuard(CaesiumSchedulerService.java:462) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:390) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:285) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:282) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:45:00,021 Caesium-1-2 ERROR anonymous Active-Directory-Attributes-Sync [c.a.jira.service.ServiceRunner] An error occurred while trying to run service 'Active-Directory-Attributes-Sync'. This method is not supported in an UnloadableJiraServiceContainer java.lang.UnsupportedOperationException: This method is not supported in an UnloadableJiraServiceContainer at com.atlassian.jira.service.UnloadableJiraServiceContainer.run(UnloadableJiraServiceContainer.java:98) at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:62) at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:44) at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:32) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:443) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJob(CaesiumSchedulerService.java:438) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJobWithRecoveryGuard(CaesiumSchedulerService.java:462) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:390) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:285) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:282) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:45:00,021 Caesium-1-2 ERROR anonymous Active-Directory-Attributes-Sync [c.a.jira.service.ServiceRunner] An error occurred while trying to run service with ID '10204'. This method is not supported in an UnloadableJiraServiceContainer java.lang.UnsupportedOperationException: This method is not supported in an UnloadableJiraServiceContainer at com.atlassian.jira.service.UnloadableJiraServiceContainer.setLastRun(UnloadableJiraServiceContainer.java:86) at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:71) at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:44) at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:32) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:443) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJob(CaesiumSchedulerService.java:438) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJobWithRecoveryGuard(CaesiumSchedulerService.java:462) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:390) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:285) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:282) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:46:00,005 Caesium-1-1 ERROR anonymous Active-Directory-Attributes-Sync [c.a.jira.service.ServiceRunner] An error occurred while trying to run service 'Active-Directory-Attributes-Sync'. This method is not supported in an UnloadableJiraServiceContainer java.lang.UnsupportedOperationException: This method is not supported in an UnloadableJiraServiceContainer at com.atlassian.jira.service.UnloadableJiraServiceContainer.run(UnloadableJiraServiceContainer.java:98) at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:62) at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:44) at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:32) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:443) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJob(CaesiumSchedulerService.java:438) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJobWithRecoveryGuard(CaesiumSchedulerService.java:462) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:390) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:285) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:282) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:46:00,005 Caesium-1-1 ERROR anonymous Active-Directory-Attributes-Sync [c.a.jira.service.ServiceRunner] An error occurred while trying to run service with ID '10204'. This method is not supported in an UnloadableJiraServiceContainer java.lang.UnsupportedOperationException: This method is not supported in an UnloadableJiraServiceContainer at com.atlassian.jira.service.UnloadableJiraServiceContainer.setLastRun(UnloadableJiraServiceContainer.java:86) at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:71) at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:44) at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:32) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:443) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJob(CaesiumSchedulerService.java:438) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJobWithRecoveryGuard(CaesiumSchedulerService.java:462) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:390) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:285) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:282) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:47:00,019 Caesium-1-3 ERROR anonymous Active-Directory-Attributes-Sync [c.a.jira.service.ServiceRunner] An error occurred while trying to run service 'Active-Directory-Attributes-Sync'. This method is not supported in an UnloadableJiraServiceContainer java.lang.UnsupportedOperationException: This method is not supported in an UnloadableJiraServiceContainer at com.atlassian.jira.service.UnloadableJiraServiceContainer.run(UnloadableJiraServiceContainer.java:98) at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:62) at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:44) at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:32) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:443) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJob(CaesiumSchedulerService.java:438) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJobWithRecoveryGuard(CaesiumSchedulerService.java:462) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:390) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:285) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:282) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:47:00,019 Caesium-1-3 ERROR anonymous Active-Directory-Attributes-Sync [c.a.jira.service.ServiceRunner] An error occurred while trying to run service with ID '10204'. This method is not supported in an UnloadableJiraServiceContainer java.lang.UnsupportedOperationException: This method is not supported in an UnloadableJiraServiceContainer at com.atlassian.jira.service.UnloadableJiraServiceContainer.setLastRun(UnloadableJiraServiceContainer.java:86) at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:71) at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:44) at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:32) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:443) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJob(CaesiumSchedulerService.java:438) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJobWithRecoveryGuard(CaesiumSchedulerService.java:462) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:390) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:285) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:282) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:48:00,012 Caesium-1-1 ERROR anonymous Active-Directory-Attributes-Sync [c.a.jira.service.ServiceRunner] An error occurred while trying to run service 'Active-Directory-Attributes-Sync'. This method is not supported in an UnloadableJiraServiceContainer java.lang.UnsupportedOperationException: This method is not supported in an UnloadableJiraServiceContainer at com.atlassian.jira.service.UnloadableJiraServiceContainer.run(UnloadableJiraServiceContainer.java:98) at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:62) at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:44) at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:32) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:443) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJob(CaesiumSchedulerService.java:438) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJobWithRecoveryGuard(CaesiumSchedulerService.java:462) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:390) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:285) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:282) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:48:00,012 Caesium-1-1 ERROR anonymous Active-Directory-Attributes-Sync [c.a.jira.service.ServiceRunner] An error occurred while trying to run service with ID '10204'. This method is not supported in an UnloadableJiraServiceContainer java.lang.UnsupportedOperationException: This method is not supported in an UnloadableJiraServiceContainer at com.atlassian.jira.service.UnloadableJiraServiceContainer.setLastRun(UnloadableJiraServiceContainer.java:86) at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:71) at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:44) at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:32) at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153) at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118) at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:443) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJob(CaesiumSchedulerService.java:438) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJobWithRecoveryGuard(CaesiumSchedulerService.java:462) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:390) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:285) at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:282) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59) at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34) at java.lang.Thread.run(Thread.java:745) 2017-11-02 09:48:56,027 JiraTaskExectionThread-96 INFO jparrales@amherst.com 588x427521x1 196pbe3 198.54.90.4,10.64.0.140 /secure/admin/jira/IndexReIndex.jspa [c.a.j.w.a.admin.index.IndexAdminImpl] Re-indexing started 2017-11-02 09:48:56,027 JiraTaskExectionThread-96 INFO jparrales@amherst.com 588x427521x1 196pbe3 198.54.90.4,10.64.0.140 /secure/admin/jira/IndexReIndex.jspa [c.a.j.util.index.CompositeIndexLifecycleManager] Reindex All In Background starting... 2017-11-02 09:48:56,027 JiraTaskExectionThread-96 INFO jparrales@amherst.com 588x427521x1 196pbe3 198.54.90.4,10.64.0.140 /secure/admin/jira/IndexReIndex.jspa [c.a.j.w.a.admin.index.IndexAdminImpl] Re-indexing is 0% complete. Current index: Issue 2017-11-02 09:48:56,027 JiraTaskExectionThread-96 INFO jparrales@amherst.com 588x427521x1 196pbe3 198.54.90.4,10.64.0.140 /secure/admin/jira/IndexReIndex.jspa [c.a.j.issue.index.DefaultIndexManager] ReindexAll in background: {indexIssues=true, indexChangeHistory=false, indexComments=false, indexWorklogs=false, forceReloadFromDatabase=false} 2017-11-02 09:48:56,027 JiraTaskExectionThread-96 WARN jparrales@amherst.com 588x427521x1 196pbe3 198.54.90.4,10.64.0.140 /secure/admin/jira/IndexReIndex.jspa [c.a.s.p.c.internal.index.CannedResponseIndexLauncherImpl] Canned Response 'REINDEX ALL EVENT' is about to start BACKGROUND reindex all 2017-11-02 09:48:56,043 JiraTaskExectionThread-96 WARN jparrales@amherst.com 588x427521x1 196pbe3 198.54.90.4,10.64.0.140 /secure/admin/jira/IndexReIndex.jspa [c.a.s.p.c.internal.index.CannedResponseIndexLauncherImpl] Canned Response REINDEX ALL EVENT has finished BACKGROUND reindex all 2017-11-02 09:48:56,043 JiraTaskExectionThread-96 INFO jparrales@amherst.com 588x427521x1 196pbe3 198.54.90.4,10.64.0.140 /secure/admin/jira/IndexReIndex.jspa [c.a.j.issue.index.DefaultIndexManager] Reindexing 704 issues in the background.