Indexing failed errors caused by rally connector

[Former user]

We are having errors / exceptions reported in Bitbucket logs related to rally connector plugin.

Error : Indexing Failed Caused by : Rally-connector

Providing log extract of the errors being logged :

2017-01-06 00:46:56,835 WARN [commit-indexing:thread-2] c.a.s.i.i.DefaultCommitIndexingService Commit indexer rally-connector-artifact-indexer caused an error '' and has been disabled for the remainder of this indexing run. Enable debug logging to see the exception details 2017-01-06 00:46:57,062 ERROR [commit-indexing:thread-2] c.a.s.internal.idx.HierarchyIndexer [REB/rebellion[829]] Indexing failed org.springframework.transaction.UnexpectedRollbackException: Transaction rolled back because it has been marked as rollback-only

[Grzegorz Jemiolo]

We've same annoying problem. Is there any ETA for the fix?

[Gagandeep Singh]

Hi Support Team,

Still unable to find any acknowledgment / update from your side.

Being a paid plugin, we expect faster response. Any quick update will be much appreciated.

Thanks, Gagan

T-Mobile Operations

[Gagandeep Singh]

Team,

Can we have a update on this ?

Thanks, Gagan

T-Mobile Operations

[George Mace]

Sorry for the late response, we're working on it.

[George Mace]

We are still working on it.

[DevOpsServices Team]

Is there any chance to have this solved?

[Gagandeep Singh]

Hi Team,

For information, still no developments over the Frontcloud ticket. Similar issues are now being reported over the thread.

Thanks, Gagan

[George Mace]

I will take a look into it.

George

[Gagandeep Singh]

@georgemace

Do we've an update here ?

[Grzegorz Jemiolo]

Does anybody care about that ticket?

[DevOpsServices Team]

Support for this add-on seems to be a joke.