Metadata search fails with accented characters

[Former user]

If I rip a video with accented characters (e.g. - "Nicholas à la plage.m4v"), the TMDB.com search fails.

If I replace the accented character with it's closest ASCII equivalent (e.g. - "Nicholas a la plage"), the search works and retrieves the correct metadata.

Filenames don't appear to be affected, so they can contain accents both for input and output. It is just the search that appears to fail.

Would be nice to support unicode in search (if the problem is on Subler's side), or automatically strip accents (if the problem is on the search API side).

[Damiano Galassi]

Accented characters works here for search, maybe the film on themoviedb has got the wrong character. If you tell me the name of a non working search I could try to reproduce the issue.

[Marc St. Onge]

Tested a little more based on your comment.

It fails for me only on the initial search when the movie loads in Subler and does the initial automatic search based on the file name. I've used accented characters in the filename and French TMDB or English TMDB search and the initial search fails. If I use French iTunes, it worked, and then it also worked if I switched backed to TMDB.

The films tested all have proper accents in the TMDB metadata that is retrieved.

I'm on Yosemite, BTW.

The example I gave above was not an actual movie (apparently my memory is bad). Here is a filename I just tried: "Né quelque part (2013).m4v"

[Damiano Galassi]

Your "é" in the file name is not the standard "é" but is similar unicode character. Maybe there is a way easy way to do a normalisation. Did you write those names yourself?

[Marc St. Onge]

Sometimes type it myself using the Option+e+e shortcut, sometimes copy and paste the name from TMDB at rip time, sometimes it comes from the DVD title (or other source title) itself...

How do I get the standard "é" on a Mac?

[Damiano Galassi]

Try this: https://www.dropbox.com/s/o4sg150kydguiqx/Subler-Test.zip?dl=0

it should work in both case.

[Marc St. Onge]

Appears to work. I tried several different languages each with multiple language searches as the default and it work each time.

Nice work.

Grazie.