Subler crash when searching for metadata

[cdfournier]

Using Subler 1.4.7, I am able to search for and apply metadata, then save the file. However, when I try to search for metadata on another file Subler quits immediately. It will continue to quit as soon as I reopen any other file and try to search for metadata. Trashing preferences does not seem to remedy the issue, but if I use CleanMyMac to reset Subler, then I'm able to search for and apply metadata for one file. Metadata searches will then continue to fail with crashes until I reset Subler again with CleanMyMac.

[Damiano Galassi]

Can you reproduce the crash with this build with debug symbols? https://subler.org/downloads/Subler-Test.zip

[cdfournier]

Here's the crash report after using the debug version of Subler. Is this the report that you need? Is there another log I should provide?

[cdfournier]

Here are some additional log notes.

[Damiano Galassi]

Can you tell me what were you searching for when it crashed? The values in the tv show, season # and episode # fields.

[cdfournier]

This is an example:

Name: Brian the Bachelor Artist: Family Guy Album Artist: Family Guy Album: Family Guy, Season 4 Media Kind: 10 Genre: Comedy Release Date: 2005-06-26T07:00:00Z Track #: 7/27 Disk #: 1/1 TV Show: Family Guy TV Episode #: 7 TV Episode ID: 407 TV Season: 4 Description: Brian discovers puppy love. Long Description: When "The Bachelorette" comes to Quahog, they recruit Brian to be a contestant. He signs up for the free martinis and food, but ends up falling in love with the reality starlet, Brooke. Brian wins her heart - and the final rose - but when the cameras are turned off, this romance made in TV heaven takes a turn for the worse. Meanwhile, Chris gets a horrible case of acne. Series Description: In the funtastical fourth season, Brian and Stewie hit a high note and form a rat pack group with Frank Sinatra, Jr. Meanwhile, Peter starts his own TV network and takes on the FCC and Lois goes searching for her long lost brother only to discover he's got a touch of the crazies. Chris joins the Peace Corps to get out of being hazed at school and Meg works overtime when she interns for Mayor West. And the laughter is infectious when Stewie catches a disease that forces him to live in a plastic bubble. Also, thrill to Peter going blind, Lois in prison, Meg getting a makeover, Chris befriending a talking zit, Stewie becoming smitten with his babysitter, and Brian winning the heart of The Bachelorette. Rating: us-tv|TV-14|500| content ID: 268578088 artist ID: 264742421 playlist ID: 268502051 iTunes Country: 143441

[Damiano Galassi]

Can you try https://subler.org/downloads/Subler-Test2.zip ?

[cdfournier]

I was actually able to search for metadata for 2 files without issue, but the third one crashed and the behavior pattern returned.

[Damiano Galassi]

Can you tell me what you are actually searching for? And on which service provider?

[cdfournier]

Here are the other crash logs. And here's what I was looking for:

Name: Hell Comes to Quahog Artist: Family Guy Album Artist: Family Guy Album: Family Guy, Season 5 Media Kind: 10 Genre: Comedy Release Date: 2006-09-24T07:00:00Z Track #: 3/18 Disk #: 1/1 TV Show: Family Guy TV Episode #: 3 TV Episode ID: 503 TV Season: 5 Description: Quahog discovers the root of all evil. Long Description: After Peter buys a military tank with Meg's money, her car fund goes out the window and she's forced to get a job at the newly built Superstore in town. However, the town's economy begins to suffer when Superstore puts all the mom-and-pop shops out of business and sucks up the city's power supply. Brian and Stewie decide to take matters into their own hands in order to save the town from the corporate giant. Series Description: In the freakin' funny fifth season, see lovable Lois jump into bed with Bill Clinton. Get a rare glimpse of smitten Stewie as he hooks up with a very young old flame. Peter alters time so he's married to Molly Ringwald. Brian and Stewie go on a cross-country trip to get Stewie's teddy bear, Rupert, back. Peter becomes a bully and costs Quagmire his job as an airline pilot. Lois becomes mayor and Peter enjoys the perks of being her "first lady." And Peter tells the story of Star Wars in his own demented fashion. Rating: us-tv|TV-14|500| Encoding Tool: HandBrake 1.0.7 2017040900 content ID: 268587010 artist ID: 264742421 playlist ID: 268502132 iTunes Country: 143441

[Damiano Galassi]

That's the data you got, not the data you put in the search sheet.

[cdfournier]

Ah, well, the data in the search field was

TV Show: Family Guy Season #: 5 Episode #: 3 USA (English) iTunes Store

[Damiano Galassi]

Try https://subler.org/downloads/Subler-Test3.zip

[cdfournier]

So far so good… no unexpected quits. I'll keep testing and let you know if there are any further issues or if this issue is resolved!

[cdfournier]

I've made it through 3 seasons with no issues. This seems resolved. Nice work Damiano! I'll make a donation to help support you.