Unable to authorize from Bitbucket to Jira for Control Freak plugin

[Former user]

We are trying to use Control freak plugin to validate jira tikets as part of commits. However, the plugin keeps asking us to authorize between application by visiting the link (https://[bitbucket-on-prem-url]/plugins/servlet/applinks/oauth/login-dance/authorize?applicationLinkID=[LINK-ID]) even though we have already successfully authorized the application by visiting the same link.

Thanks

[Julius Davies [bit-booster.com]]

If it keeps pestering you to re-authorize, then something is not right in the config between Jira and Bitbucket. I would recommend dropping the application link completely from both Jira and Bitbucket (you’ll need a Jira Global Admin and a Bitbucket Global Admin sitting side-by-side to do that!).

After dropping the application links completely, have those same admins re-establish them. In my experience that clears up these OATH issues.

I recommend doing this outside of business hours since it’s potentially disruptive to users.

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[Julius Davies [bit-booster.com]]

Note: OAUTH always wanting users to authorize disrupts Control-Freak’s logic, but isn’t caused by any problem in Control-Freak. This is a problem with Bitbucket and Jira’s application link somehow getting messed up.