Cherry Pick not working from dev to master Need solution

[Former user]

Hi Team,

PR-Booster-2018.11.14 / Git-2.19.1.windows.1 / Bitbucket-5.16.0 / Windows Server 2008 R2-6.1-amd64 pwd: C:\Atlassian\ApplicationData\Bitbucket\caches\bbClones\86 C:\Program Files\Git\cmd\git.exe rebase --abort (Took=170ms) C:\Program Files\Git\cmd\git.exe cherry-pick --abort (Took=126ms) Exit=128 C:\Program Files\Git\cmd\git.exe reset --hard --quiet 7ae66eb738af2b6045afefa10fb33ece1f5e8509 -- (Took=129ms) Err=[fatal: Unable to create 'C:/Atlassian/ApplicationData/Bitbucket/caches/bbClones/86/.git/index.lock': File exists.

Another git process seems to be running in this repository, e.g. an editor opened by 'git commit'. Please make sure all processes are terminated then try again. If it still fails, a git process may have crashed in this repository earlier: remove the file manually to continue.] Out=[] Exit=128 C:\Program Files\Git\cmd\git.exe reset --hard --quiet 7ae66eb738af2b6045afefa10fb33ece1f5e8509 --