Error message when group assigned to project role was deleted in ActiveDirectory

Issue #22 resolved
Michel KATZ created an issue

Hello,

I see an error message when I click on roles, to manage project roles. Message : An error has occured in this plugin. See log file for details.

And in log file I see this line, but doesn't really help.

2018-03-06 08:53:08,181 https-jsse-nio-443-exec-21 ERROR FAB055 533x1299x3 11zki0h 172.30.20.78 /rest/projectrole/1.0/projectrole/10000/TIBCO/groupmember [j.plugin.projectroletab.ProjectRoleRest] Missing or bad group name SP It was on V7.2.5, 7.5.2 and now on 7.7.1.

How can I fix this ? Where can i find more details ?

Thx

Comments (12)

  1. Holger Schimanski repo owner

    Hello Michel!

    Can you attach a screenshot where the error appears?

    You have a Jira project called TIBCO and a group called SP which is assigned to project role 10000 for project TIBCO? Can you provide a screenshot from the project admin section for user and roles?

    You can send these screenshots via private email if you prefer.

    And are you using latest version 2.5.1 of Project Role Tab plugin?

    Best regards Holger

  2. Radek Janata

    Hi Holger, we are also experiencing the same issue. I can confirm that groups in question no longer exist. All users/groups come from AD where these groups were deleted and remained in project roles. I will clean it up manually but the add-on cannot throw an error.

    Add-on version: 2.5.1 Jira version: 7.3.6

    Thanks for fixing this.

    2018-10-16 15:05:01,353 http-nio-8080-exec-795 ERROR radek.janata 905x27811887x2 1bukvi0 10.10.1.44,10.1.86.16 /rest/projectrole/1.0/projectrole/10000/P_ATP1/groupmember [j.plugin.projectroletab.ProjectRoleRest] Missing or bad group name DL-SK-Linux-and-Mac-OS-X
    2018-10-16 15:05:01,344 http-nio-8080-exec-737 ERROR radek.janata 905x27811885x3 1bukvi0 10.10.1.44,10.1.86.16 /rest/projectrole/1.0/projectrole/10000/P_ATP1/groupmember [j.plugin.projectroletab.ProjectRoleRest] Missing or bad group name DL-SK-EDF-Team
    2018-10-16 15:05:01,343 http-nio-8080-exec-792 ERROR radek.janata 905x27811884x3 1bukvi0 10.10.1.44,10.1.86.16 /rest/projectrole/1.0/projectrole/10000/P_ATP1/groupmember [j.plugin.projectroletab.ProjectRoleRest] Missing or bad group name DL-SK-Dexter-GUI
    2018-10-16 15:05:01,342 http-nio-8080-exec-777 ERROR radek.janata 905x27811883x2 1bukvi0 10.10.1.44,10.1.86.16 /rest/projectrole/1.0/projectrole/10000/P_ATP1/groupmember [j.plugin.projectroletab.ProjectRoleRest] Missing or bad group name DL-SK-Dexter-EDF
    2018-10-16 15:05:01,270 http-nio-8080-exec-778 ERROR radek.janata 905x27811869x3 1bukvi0 10.10.1.44,10.1.86.16 /rest/projectrole/1.0/projectrole/10001/P_ATP1/groupmember [j.plugin.projectroletab.ProjectRoleRest] Missing or bad group name DL-SK-Linux-and-Mac-OS-X
    2018-10-16 15:05:01,260 http-nio-8080-exec-781 ERROR radek.janata 905x27811867x2 1bukvi0 10.10.1.44,10.1.86.16 /rest/projectrole/1.0/projectrole/10001/P_ATP1/groupmember [j.plugin.projectroletab.ProjectRoleRest] Missing or bad group name DL-SK-EDF-Team
    2018-10-16 15:05:01,257 http-nio-8080-exec-674 ERROR radek.janata 905x27811866x2 1bukvi0 10.10.1.44,10.1.86.16 /rest/projectrole/1.0/projectrole/10001/P_ATP1/groupmember [j.plugin.projectroletab.ProjectRoleRest] Missing or bad group name DL-SK-Dexter-GUI
    2018-10-16 15:05:01,251 http-nio-8080-exec-780 ERROR radek.janata 905x27811865x3 1bukvi0 10.10.1.44,10.1.86.16 /rest/projectrole/1.0/projectrole/10001/P_ATP1/groupmember [j.plugin.projectroletab.ProjectRoleRest] Missing or bad group name DL-SK-Dexter-EDF
    

    invalid_groups.png

  3. Holger Schimanski repo owner

    Thanks for getting contact and providing details to issue. I was always wondering how this could happen, but with AD removing the groups this explains the inconsistency.

    What would you expect Project Role Tab to show? I would suggest to not mention the deleted groups same as also deactivated users are not shown.

  4. Holger Schimanski repo owner

    @CraZ_CZ , would it be possible for you to test a beta version with a fix in a test environment on your side?

  5. Radek Janata

    would it be possible for you to test a beta version with a fix in a test environment on your side?

    Sorry for later response. I've tested on both testing and production environment and all seems to be OK! Thanks for a quick fix.

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