Cmd Terminal does not close after python package installation

[Bernd Bertschinger]

On Windows 10 the Cmd Terminal does not close after python package installation. The installation process is then halted until the terminal is closed. But for the user it remains unclear if the installation process is really finished.

It is advised to either close the cmd line after the package installation has finished
or to display a message to the user to close the terminal himself.

[M. Gronle]

Which command line window do you mean? The one that appears if the setup is executed in order to install the Python packages using python pip and the requirements.txt file? In my case, this command line closed automatically after having finished the package installation. Is there any error or message in this window? Do you have any hint what exactly you did or any screenshot or similar?

[Bernd Bertschinger]

Luckily Robin can reproduce the same issue. Here are my steps:

1. Clear all ITOM default Installationfolders
2. Execute: itom_setup_4.2.0_RC3.exe
3. Click “yes” to enable changes to your system configuration
4. Select language option: “English”
4. Agree to the licence terms
5. Choose default installation folder “C:\Program Files\itom (x64)”
6: Choose Settings:

7. Choose “Start Registry Folder” name: “itom (x64)”
8. Choose option: “Create Desktop Icon”
9. Confirm Installatipm

After a while in the installation process the comand line terminal opens to install the pythin dependencies and the freezes:

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