Paid for premium bot not received a key

[Former user]

Hi,

I paid $20 for the premium service (big box) but have yet to receive a key via email. I have attached proof of payment and can confirm that I paid using VISA debit, card number ending 4955 on Wednesday 13th July at around 8pm UK time.

I may have incorrectly entered my email address, but it should have been '[e-mail]'.

Can you please help?

Thanks

Rob

[Kirsten Marie]

Hi Rob! There was a typo in your E-mail address. I just sent you a new license to [e-mail]. Let us know if you don't get it. Thank you so much for your support. We appreciate it!