big box won't work for me

hi, big fan of the software, thanks for your work. I hope this reaches the right person, I've never submitted a bug report to you guys before.

anyway, one issue i continue to run into for quite some time now is my inability to launch big box successfully. task manager confirms that it's running, but my screen gives no indication that the program launched. It could be an issue on my end, as due to unrelated problems i've had to use a high-contrast display setting, not sure if that could have an effect. anyway, thanks again for your work, i hope to hear back soon.

i'm using version 6.9 beta 3
windows 10
issue occurs every time i launch for quite a while
issue occurs when launching big box mode
now quite sure how i'd find this information, as when i attempt to launch big box, the standard launchbox window closes, however big box never properly launches and must be closed via task manager to close it.

all the best, astro

p.s. i selected "major" in pertinence to the priority of bug i'm reporting, only reason being that if this is an issue plaguing more computers than my own, i'd probably consider that a major issue. though i hope this is a simple problem on my end.

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