Bigbox error on startup

[Former user]

Tried reinstalling Directx from here https://www.microsoft.com/en-us/download/confirmation.aspx?id=8109

tried to extract a new LB and still BigBox not working please help

(Inner Exception)

HRESULT: [0x80004005], Module: [General], ApiCode: [E_FAIL/Unspecified error], Message: Unspecified error

App: Big Box Version: 7.9 Type: SharpDX.SharpDXException Site: Void CheckError() Source: SharpDX

at SharpDX.Result.CheckError() at SharpDX.DirectInput.DInput.DirectInput8Create(IntPtr hinst, Int32 dwVersion, Guid riidltf, IntPtr& vOutOut, ComObject unkOuterRef) at SharpDX.DirectInput.DirectInput..ctor() at () at Unbroken.LaunchBox.GameControllerHandler.get_Input() at () at Unbroken.LaunchBox.GameControllerHandler.GetCurrentDevices() at Unbroken.LaunchBox.Wpf.BigBox.Data.OptionsListItem..ctor(String name, Action1 saveAction, Action1 loadAction, Func`1 getValues, Boolean playDefaultSound) at () at Unbroken.LaunchBox.Wpf.BigBox.Data.OptionsPages.get_Controller() at Unbroken.LaunchBox.Wpf.BigBox.ViewModels.OptionsViewModel..ctor(MainViewModel mainViewModel) at Unbroken.LaunchBox.Wpf.BigBox.ViewModels.MainViewModel..ctor()

(Outer Exception)

Exception has been thrown by the target of an invocation.

App: Big Box Version: 7.9 Type: System.Reflection.TargetInvocationException Site: System.Object CreateInstance(System.RuntimeType, Boolean, Boolean, Boolean ByRef, System.RuntimeMethodHandleInternal ByRef, Boolean ByRef) Source: mscorlib

at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandleInternal& ctor, Boolean& bNeedSecurityCheck) at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark) at System.Activator.CreateInstance(Type type, Boolean nonPublic) at System.Activator.CreateInstance(Type type) at Caliburn.Micro.BootstrapperBase.DisplayRootViewFor(Type viewModelType, IDictionary`2 settings) at (Bootstrapper , Object , StartupEventArgs ) at Unbroken.LaunchBox.Wpf.BigBox.Bootstrapper.OnStartup(Object sender, StartupEventArgs e) at System.Windows.Application.OnStartup(StartupEventArgs e) at System.Windows.Application.<.ctor>b__1_0(Object unused) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

Recent Log:

8:27:09 AM Exception

[Oscar Bidabehere]

I purchased LaunchBox today. I have installed in a NAS and execute it in two computers, one works fine but the others crash on startup. I suspects is something related to directX? I could get this information from the Windows error logs: Problem Event Name: APPCRASH Application Name: BigBox.exe Application Version: 7.9.0.0 Application Timestamp: 58ed37a4 Fault Module Name: d3d9.dll Fault Module Version: 10.0.15063.0 Fault Module Timestamp: 631de416 Exception Code: c0000005 Exception Offset: 000000000000fd0c I don't know where to get more info to debug. I'd apreciate any assistance.