Crashing

[Former user]

I keep trying to launch my genesis games but I get this error message and launchbox crashes

Unexpected character encountered while parsing value: E. Path '', line 0, position 0.

App: LaunchBox Version: 7.16 Type: Newtonsoft.Json.JsonReaderException Site: Boolean ParseValue() Source: Newtonsoft.Json

at Newtonsoft.Json.JsonTextReader.ParseValue() at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.ReadForType(JsonReader reader, JsonContract contract, Boolean hasConverter) at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent) at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType) at Newtonsoft.Json.JsonConvert.DeserializeObject(String value, Type type, JsonSerializerSettings settings) at Newtonsoft.Json.JsonConvert.DeserializeObjectT at (String , String ) at Unbroken.LaunchBox.RetroAchievements.RetroAchievementsApi.GetConsoles(String username, String apiKey) at (String , String , String , String ) at Unbroken.LaunchBox.RetroAchievements.RetroAchievementsApi.GetGameInfoWithProgress(String username, String apiKey, String gameName, String platformName) at (<>c__DisplayClass80_0 ) at Unbroken.LaunchBox.Desktop.Drawing.GameDetailsGui.<>c__DisplayClass80_0.<RefreshImage>b__0() at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading.ThreadHelper.ThreadStart()

Recent Log:

12:15:59 AM Music.Pause Start 12:15:59 AM Music.Prepare Start 12:15:59 AM Music.Kill Start 12:15:59 AM Music.Kill Finished 12:15:59 AM Music.NotifyTrackList Start 12:15:59 AM Music.NotifyTrackList Invoke 12:16:12 AM Music.Pause Start 12:16:13 AM GameDetailsGui.RedrawDetails Start 12:16:13 AM GameDetailsGui.RedrawDetails Before ShowDetailRating 12:16:13 AM GameDetailsGui.RedrawDetails Before ShowDetailFileName 12:16:13 AM GameDetailsGui.RedrawDetails Before ShowDetailCustomFields 12:16:13 AM GameDetailsGui.RedrawDetails Before ShowDetailLastPlayed 12:16:13 AM GameDetailsGui.RedrawDetails Before ShowDetailNotes 12:16:13 AM GameDetailsGui.RedrawDetails Before ShowDetailDates 12:16:13 AM GameDetailsGui.RedrawDetails End 12:16:14 AM Music.Prepare Start 12:16:14 AM Music.Kill Start 12:16:14 AM Music.Kill Finished 12:16:14 AM Music.NotifyTrackList Start 12:16:14 AM Music.NotifyTrackList Invoke 12:17:09 AM Music.Pause Start 12:17:10 AM GameDetailsGui.RedrawDetails Start 12:17:10 AM GameDetailsGui.RedrawDetails Before ShowDetailRating 12:17:10 AM GameDetailsGui.RedrawDetails Before ShowDetailFileName 12:17:10 AM GameDetailsGui.RedrawDetails Before ShowDetailCustomFields 12:17:10 AM GameDetailsGui.RedrawDetails Before ShowDetailLastPlayed 12:17:10 AM GameDetailsGui.RedrawDetails Before ShowDetailNotes 12:17:10 AM GameDetailsGui.RedrawDetails Before ShowDetailDates 12:17:10 AM GameDetailsGui.RedrawDetails End 12:17:11 AM Music.Prepare Start 12:17:11 AM Music.Kill Start 12:17:11 AM Music.Kill Finished 12:17:11 AM Music.NotifyTrackList Start 12:17:11 AM Music.NotifyTrackList Invoke 12:17:11 AM Exception