- changed title to Box-Art missing on certain platforms since update 10.15.
- edited description
Box-Art missing on certain platforms since update 10.15.
Issue #5313
resolved
Comments (15)
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reporter
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Could you open LaunchBox and go to your Front Image priorities and ensure the priorities look like what you would expect? Can also reset them to default now in 10.15. When done go into Big Box and go to Options and clear your image cache. Until it rebuilds Big Box will be slower than normal but should attempt to regrab your images that way.
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reporter
I checked and did everything you said and the box art is still missing as shown in the video. I even manually deleted the Cache-BB folder in the LaunchBox directory.
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repo owner
When you edit the games in LaunchBox, do they show box art? Do the image files exist in your image folder?
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reporter
Shoot! The box-art is missing in LaunchBox as well.
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Could you attach a picture of your Front Image Priority settings in LaunchBox?
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reporter
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Does selecting a game in LaunchBox and pressing F5 make the Box Art appear? If not can you go to Tools > Manage Platforms > Windows. Then go to the folders tab and take an image. Also could you make sure that the folder path in there is the same as the folder you have your images stored in?
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reporter
Pressing F5 does not make the images load, they’re still missing. “Also could you make sure that the folder path in there is the same as the folder you have your images stored in?” None of the file paths have been changed. Everything was working perfect before the new update.
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repo owner
Perhaps you have the wrong image group selected for that platform? What is selected when you use the Image Group drop down at the top of the interface?
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reporter
Ah crap, you’re right. 😅 The N64, Windows, and PS2 was setup as carts. I don’t ever remember changing the image-group for those platforms though. Like I said, everything was working before the update. With the new update, I even had a problem where the fanart backgrounds were zoomed in for every platform and game, and I fixed them.
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repo owner
I don’t follow the zoomed in thing you’re talking about. But glad your image group thing is resolved. Changing the image group is as easy as hitting a key in Big Box.
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repo owner
- changed status to resolved
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reporter
“I don’t follow the zoomed in thing you’re talking about.” Sorry, my mistake. It wasn’t the farart, it was the boxart. When I updated to 10.15 the front box-art was set as the default backgrounds for games insead of the fan art. I guess when I attempted to change it back to fan-art, I somehow selected front-box art in the image group for the platforms that had missing images.
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repo owner
Ah, yes. That is expected (was turned on in a release a while back).
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