Crashing when selecting 'Options' and going into big box

Issue #5523 new
Khan Beebee created an issue

Using version 11.2 on windows 10.

I’m pretty new to LaunchBox, I purchased a premium license yesterday to start using big box.

The first issue is that when I boot big box from the desktop it just hangs and then eventually crashes. The log for it doesn’t seem to highlight any specific issues that I can see;

2020-08-18 09:55:02 AM Libraries Initialization: Looking for missing files...
2020-08-18 09:55:02 AM Libraries Initialization: Completed.
2020-08-18 09:55:02 AM All necessary config files and folders now confirmed to exist.
2020-08-18 09:55:03 AM DataManager.SaveInternal started.
2020-08-18 09:55:03 AM Saving InputBindings.xml...
2020-08-18 09:55:04 AM Saving ListCache.xml...
2020-08-18 09:55:04 AM Saving Settings.xml...
2020-08-18 09:55:05 AM DataManager.SaveInternal completed successfully.

I tried to go into options from launchbox but was surprised to see that this also crashes;

2020-08-18 10:21:16 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en, PublicKeyToken=null...
2020-08-18 10:21:16 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en, PublicKeyToken=null...
2020-08-18 10:21:16 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en-GB, PublicKeyToken=null...
2020-08-18 10:21:16 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en-GB, PublicKeyToken=null...
2020-08-18 10:21:16 AM Resolving assembly Unbroken.LaunchBox.resources, Version=1.0.0.0, Culture=en-GB, PublicKeyToken=97d6238f04304129...
2020-08-18 10:21:16 AM Resolving assembly Unbroken.LaunchBox.resources, Version=1.0.0.0, Culture=en-GB, PublicKeyToken=97d6238f04304129...
2020-08-18 10:21:16 AM Resolving assembly Unbroken.LaunchBox.resources, Version=1.0.0.0, Culture=en, PublicKeyToken=97d6238f04304129...
2020-08-18 10:21:16 AM Libraries Initialization: Looking for missing files...
2020-08-18 10:21:16 AM Resolving assembly Unbroken.LaunchBox.resources, Version=1.0.0.0, Culture=en, PublicKeyToken=97d6238f04304129...
2020-08-18 10:21:16 AM Libraries Initialization: Completed.
2020-08-18 10:21:16 AM All necessary config files and folders now confirmed to exist.
2020-08-18 10:21:16 AM About to initialize WPF App constructor...
2020-08-18 10:21:16 AM Resolving assembly CefSharp.Wpf, Version=73.1.130.0, Culture=neutral, PublicKeyToken=40c4b6fc221f4138...
2020-08-18 10:21:16 AM CefSharp assembly path: C:\Users\Khan\LaunchBox\ThirdParty\CefSharp\x64\CefSharp.Wpf.dll
2020-08-18 10:21:16 AM CefSharp assembly path found, loading...
2020-08-18 10:21:16 AM Resolving assembly CefSharp.Core, Version=73.1.130.0, Culture=neutral, PublicKeyToken=40c4b6fc221f4138...
2020-08-18 10:21:16 AM CefSharp assembly path: C:\Users\Khan\LaunchBox\ThirdParty\CefSharp\x64\CefSharp.Core.dll
2020-08-18 10:21:16 AM CefSharp assembly path found, loading...
2020-08-18 10:21:16 AM Resolving assembly CefSharp, Version=73.1.130.0, Culture=neutral, PublicKeyToken=40c4b6fc221f4138...
2020-08-18 10:21:16 AM CefSharp assembly path: C:\Users\Khan\LaunchBox\ThirdParty\CefSharp\x64\CefSharp.dll
2020-08-18 10:21:16 AM CefSharp assembly path found, loading...
2020-08-18 10:21:16 AM WPF App Constructing...
2020-08-18 10:21:16 AM Initializing CefSharp...
2020-08-18 10:21:16 AM CefSharp initialized successfully.
2020-08-18 10:21:17 AM Resolving assembly Newtonsoft.Json, Version=9.0.0.0, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed...
2020-08-18 10:21:17 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en-GB, PublicKeyToken=null...
2020-08-18 10:21:17 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en-GB, PublicKeyToken=null...
2020-08-18 10:21:17 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en, PublicKeyToken=null...
2020-08-18 10:21:17 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en, PublicKeyToken=null...
2020-08-18 10:21:17 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en-GB, PublicKeyToken=null...
2020-08-18 10:21:17 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en-GB, PublicKeyToken=null...
2020-08-18 10:21:17 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en, PublicKeyToken=null...
2020-08-18 10:21:17 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en, PublicKeyToken=null...
2020-08-18 10:21:17 AM Resolving assembly Unbroken.LaunchBox.Windows.resources, Version=11.2.0.0, Culture=en-GB, PublicKeyToken=97d6238f04304129...
2020-08-18 10:21:17 AM Resolving assembly Unbroken.LaunchBox.Windows.resources, Version=11.2.0.0, Culture=en-GB, PublicKeyToken=97d6238f04304129...
2020-08-18 10:21:17 AM Resolving assembly Unbroken.LaunchBox.Windows.resources, Version=11.2.0.0, Culture=en, PublicKeyToken=97d6238f04304129...
2020-08-18 10:21:17 AM Resolving assembly Unbroken.LaunchBox.Windows.resources, Version=11.2.0.0, Culture=en, PublicKeyToken=97d6238f04304129...
2020-08-18 10:21:17 AM Resolving assembly Unbroken.LaunchBox.Windows.resources, Version=11.2.0.0, Culture=en-GB, PublicKeyToken=97d6238f04304129...
2020-08-18 10:21:17 AM Resolving assembly Unbroken.LaunchBox.Windows.resources, Version=11.2.0.0, Culture=en-GB, PublicKeyToken=97d6238f04304129...
2020-08-18 10:21:17 AM Resolving assembly Unbroken.LaunchBox.Windows.resources, Version=11.2.0.0, Culture=en, PublicKeyToken=97d6238f04304129...
2020-08-18 10:21:17 AM Resolving assembly Unbroken.LaunchBox.Windows.resources, Version=11.2.0.0, Culture=en, PublicKeyToken=97d6238f04304129...
2020-08-18 10:21:17 AM DataManager.SaveInternal started.
2020-08-18 10:21:17 AM Saving InputBindings.xml...
2020-08-18 10:21:18 AM Saving ListCache.xml...
2020-08-18 10:21:18 AM Saving Settings.xml...
2020-08-18 10:21:19 AM DataManager.SaveInternal completed successfully.
2020-08-18 10:21:19 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en-GB, PublicKeyToken=null...
2020-08-18 10:21:19 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en-GB, PublicKeyToken=null...
2020-08-18 10:21:19 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en, PublicKeyToken=null...
2020-08-18 10:21:19 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en, PublicKeyToken=null...
2020-08-18 10:21:19 AM Resolving assembly Unbroken.LaunchBox.Windows.resources, Version=11.2.0.0, Culture=en-GB, PublicKeyToken=97d6238f04304129...
2020-08-18 10:21:19 AM Resolving assembly Unbroken.LaunchBox.Windows.resources, Version=11.2.0.0, Culture=en-GB, PublicKeyToken=97d6238f04304129...
2020-08-18 10:21:19 AM Resolving assembly Unbroken.LaunchBox.Windows.resources, Version=11.2.0.0, Culture=en, PublicKeyToken=97d6238f04304129...
2020-08-18 10:21:19 AM Resolving assembly Unbroken.LaunchBox.Windows.resources, Version=11.2.0.0, Culture=en, PublicKeyToken=97d6238f04304129...
2020-08-18 10:21:19 AM Resolving assembly Caliburn.Micro.Platform, Version=3.2.0.0, Culture=neutral, PublicKeyToken=8e5891231f2ed21f...
2020-08-18 10:21:19 AM Resolving assembly Caliburn.Micro, Version=3.2.0.0, Culture=neutral, PublicKeyToken=8e5891231f2ed21f...
2020-08-18 10:21:19 AM Resolving assembly Caliburn.Micro.Platform.Core, Version=3.2.0.0, Culture=neutral, PublicKeyToken=8e5891231f2ed21f...
2020-08-18 10:21:19 AM Resolving assembly Microsoft.Expression.Drawing, Version=4.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35...
2020-08-18 10:21:20 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.SizeChanged Start
2020-08-18 10:21:20 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.SizeChanged Before Set Side Bar Max Width to 800 Less
2020-08-18 10:21:20 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.SizeChanged Before Notify Side Bar Max Width
2020-08-18 10:21:20 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.SizeChanged Completed
2020-08-18 10:21:20 AM Music.Prepare Start
2020-08-18 10:21:20 AM Music.Kill Start
2020-08-18 10:21:20 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.SourceInitialized Start
2020-08-18 10:21:20 AM Music.Kill Finished
2020-08-18 10:21:20 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.SourceInitialized Before Add Hook
2020-08-18 10:21:20 AM Music.NotifyTrackList Start
2020-08-18 10:21:20 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.SourceInitialized Completed
2020-08-18 10:21:20 AM Music.NotifyTrackList Invoke WPF
2020-08-18 10:21:20 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Start
2020-08-18 10:21:20 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before JoystickTimer Enabled Set
2020-08-18 10:21:20 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before Resume Video
2020-08-18 10:21:20 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before Check Already Focused
2020-08-18 10:21:20 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Not Already Focused, Proceeding to Get Handle
2020-08-18 10:21:20 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Got Handle, Proceeding to Set Focus
2020-08-18 10:21:20 AM FIRST CHANCE EXCEPTION: Object reference not set to an instance of an object.
at MS.Internal.Automation.ProxyManager.LoadDefaultProxies()
2020-08-18 10:21:20 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Got Element
2020-08-18 10:21:20 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before Set Focus On Element
2020-08-18 10:21:20 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before Setting Already Focused
2020-08-18 10:21:20 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before Opening Welcome Dialog
2020-08-18 10:21:20 AM Resolving assembly CefSharp.WinForms, Version=73.1.130.0, Culture=neutral, PublicKeyToken=40c4b6fc221f4138...
2020-08-18 10:21:20 AM CefSharp assembly path: C:\Users\Khan\LaunchBox\ThirdParty\CefSharp\x64\CefSharp.WinForms.dll
2020-08-18 10:21:20 AM CefSharp assembly path found, loading...
2020-08-18 10:21:20 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en, PublicKeyToken=null...
2020-08-18 10:21:20 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en, PublicKeyToken=null...
2020-08-18 10:21:20 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en-GB, PublicKeyToken=null...
2020-08-18 10:21:20 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en-GB, PublicKeyToken=null...
2020-08-18 10:21:20 AM Resolving assembly CefSharp.Core, Version=73.1.130.0, Culture=neutral, PublicKeyToken=40c4b6fc221f4138...
2020-08-18 10:21:20 AM CefSharp assembly path: C:\Users\Khan\LaunchBox\ThirdParty\CefSharp\x64\CefSharp.Core.dll
2020-08-18 10:21:20 AM CefSharp assembly path found, loading...
2020-08-18 10:21:20 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Deactivated Start
2020-08-18 10:21:20 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Deactivated Before Pause Video
2020-08-18 10:21:20 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Deactivated Completed
2020-08-18 10:21:21 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before Checking for Updates
2020-08-18 10:21:21 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Completed
2020-08-18 10:21:23 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Start
2020-08-18 10:21:23 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before JoystickTimer Enabled Set
2020-08-18 10:21:23 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before Resume Video
2020-08-18 10:21:23 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before Check Already Focused
2020-08-18 10:21:23 AM FIRST CHANCE EXCEPTION: The operation was canceled.
at System.Threading.CancellationToken.ThrowOperationCanceledException()
2020-08-18 10:21:23 AM FIRST CHANCE EXCEPTION: The operation was canceled.
at System.Threading.SemaphoreSlim.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
2020-08-18 10:21:23 AM FIRST CHANCE EXCEPTION: The operation was canceled.
at System.Collections.Concurrent.BlockingCollection`1.TryTakeWithNoTimeValidation(T& item, Int32 millisecondsTimeout, CancellationToken cancellationToken, CancellationTokenSource combinedTokenSource)
2020-08-18 10:21:44 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en, PublicKeyToken=null...
2020-08-18 10:21:44 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en, PublicKeyToken=null...
2020-08-18 10:21:44 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en-GB, PublicKeyToken=null...
2020-08-18 10:21:44 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en-GB, PublicKeyToken=null...
2020-08-18 10:21:44 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Deactivated Start
2020-08-18 10:21:44 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Deactivated Before Pause Video
2020-08-18 10:21:44 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Deactivated Completed
2020-08-18 10:21:47 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Start
2020-08-18 10:21:47 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before JoystickTimer Enabled Set
2020-08-18 10:21:47 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before Resume Video
2020-08-18 10:21:47 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before Check Already Focused
2020-08-18 10:22:01 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Deactivated Start
2020-08-18 10:22:01 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Deactivated Before Pause Video
2020-08-18 10:22:01 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Deactivated Completed
2020-08-18 10:22:51 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Start
2020-08-18 10:22:51 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before JoystickTimer Enabled Set
2020-08-18 10:22:51 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before Resume Video
2020-08-18 10:22:51 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before Check Already Focused
2020-08-18 10:23:00 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en, PublicKeyToken=null...
2020-08-18 10:23:00 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en, PublicKeyToken=null...
2020-08-18 10:23:00 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en-GB, PublicKeyToken=null...
2020-08-18 10:23:00 AM Resolving assembly LaunchBox.resources, Version=11.2.0.0, Culture=en-GB, PublicKeyToken=null...
2020-08-18 10:23:00 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Deactivated Start
2020-08-18 10:23:00 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Deactivated Before Pause Video
2020-08-18 10:23:00 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Deactivated Completed
2020-08-18 10:25:45 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Start
2020-08-18 10:25:45 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before JoystickTimer Enabled Set
2020-08-18 10:25:45 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before Resume Video
2020-08-18 10:25:45 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before Check Already Focused
2020-08-18 10:25:48 AM Resolving assembly SharpDX.XInput, Version=4.0.1.0, Culture=neutral, PublicKeyToken=b4dcf0f35e5521f1...
2020-08-18 10:25:48 AM Resolving assembly SharpDX.DirectInput, Version=4.0.1.0, Culture=neutral, PublicKeyToken=b4dcf0f35e5521f1...
2020-08-18 10:25:48 AM Resolving assembly SharpDX, Version=4.0.1.0, Culture=neutral, PublicKeyToken=b4dcf0f35e5521f1...

Hoping someone can help me with these issues, just to answer any questions I’ve not installed any themes and only added a gameboy advance emulator. Although I have tried others to see if that might have been the issue. Apologies if I’ve not answered anything obvious - Any help is appreciated!

Comments (3)

  1. Khan Beebee reporter

    Also, I’ve checked for people who might have similar issues. I noticed one was to do with direct input, i do have a controller but disconnected it and the same issue occurred.

    I then re-installed launchbox, but again issue still remains.

  2. Khan Beebee reporter

    Interestingly it's seems to be my Corsair k55 keyboard causing the issues, any fix for this?

  3. Jason Carr repo owner

    Hi Khan, sorry for the trouble. We have seen that weirdness before, unfortunately. You might try updating your Corsair drivers and software to see if that helps. If not, unfortunately we don’t have a solution other than not using the Corsair software. It’s apparently just really badly written software. 😕

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