Issue with Theme path (BigBox)

[Kyle Bouder]

I’ve been using BigBox for about a year now and haven’t had any issues. Ever since the Update to 11.3, something weird seems to have changed regarding Themes. My LaunchBox directory is in E:\Launchbox which has it’s own set of exe files, inside that is a core folder with another set of seemingly identical exe files (both for LaunchBox and BigBox respectively). Now as you know, when you use the theme downloader in BigBox, the themes should be downloaded and read from E:\Launchbox\Themes. This is where they get downloaded to, which seems to be correct. But once the themes are applied, an error pops up saying that it could not find the theme in E:\Launchbox\Core\Themes. Simply copying over the themes to that folder does fix the issue, but each update wipes that folder for some reason. I haven’t seen anyone else have this issue so I’m really stumped.

I attached an image of the error I get, not sure if it’s much help though.

[Jason Carr]

Hi Kyle, this happens when running LaunchBox over a network drive, or on an external with the FAT32 or exFAT file systems. The latest beta should fix it in most cases. However, we do not recommend running LaunchBox or Big Box over a network drive or via an external USB drive with the exFAT file system.

[Kyle Bouder]

I see. To be honest having everything stored on an external drive has worked really well up to now, better than I expected. I'll try migrating LaunchBox to my internal HDD to see if that helps. Is there an easy way to migrate all the files? (probably a better question for the forums), but figured I'd ask here anyways.

[Christian]

If you want we have made changes to LaunchBox that are in the current beta release that should help resolve this for most themes. You can try updating and see if that resolves if you haven’t already migrated your LaunchBox install.

[Jason Carr]

Also, it’s not the external that’s the problem; it’s the exFAT file system, because it’s missing some important features. If you change/reformat the external drive to use NTFS, it should work fine (but of course you will lose all the data on the drive when you reformat).