Metadata Import work keeps stopping

Issue #5645 resolved
hyeong jin kim created an issue

Please understand English is not my first language.

launchbox version : 11.6 (latest)

window 10 pro

My launchbox app keeps stopping when I download metadatas.

not entire app freezes or crash, just download progress completely stops. I waited a several hours, but not a single image was downloaded.

Looking at the resource monitor, launchbox network activity was completely stopped.

When this issue occurs, pressing cancel button also not work. button just turned grey, and nothing happened.

All I can do is just close launchbox and restart downloading metadata all over again.

It occurs very often especially trying to download large amount of data.(ex:ps1 system library)

This issue makes this app too inconvenient to use. slow metadata download speed + stop middle of work.. so irritating.

I thought launchbox is so amazing app and totally worth it to pay premium, but this is really critical issue for me.

Please check this issue.

If there is option(or button) to reconnect or restart current downloading job(not restart entire job) might work?

(EDIT)

I Realized that launchbox has debug option; and error occurred again. here is debug log.

2020-10-06 08:32:09 AM Downloading "http://api.gamesdbase.com/ce3531c63631325d342b325d36c3c85b615e34c6612bc62e38ffddc9e75a6f67c87272c5d164ce556cc8716cc75e645778c72c606828c463201965c4715d685d63b91f686466c46d68b41fc0.png" to "E:\Launchbox\Images\Sony Playstation\Arcade - Marquee\Yu-Gi-Oh! Forbidden Memories-01.png"
2020-10-06 08:32:11 AM Downloading "http://api.gamesdbase.com/d13531c63631325d342b325d36c3c85b615e34c6612bc62e38ffddc9e75a6f67c87272c5d164ce55c5d26b605b72c72866642cc4671c1f61c46b6164635fb9196c606cc47162b41bc0.png" to "E:\Launchbox\Images\Sony Playstation\Screenshot - Game Title\Yu-Gi-Oh! Forbidden Memories-02.png"
2020-10-06 08:32:17 AM Downloading "http://api.gamesdbase.com/693531c63631325d342b325d36c3c85b615e34c6612bc62e38ffddc9e75a6f67c87272c5d164ce5561c4775a325d5b74c72866622cc4671c1f6c67cf1f5fc75e6b1b6cce72c5646d72b665c7c7cf1f6ec86bb463681b6a62c466c71badaf66b9c560685bc86928.png" to "E:\Launchbox\Images\Sony Playstation\Box - 3D\Yu-Gi-Oh! Shin Duel Monsters_ Fuuin Sareshi Kioku-01.png"
2020-10-06 08:32:19 AM Downloading "http://api.gamesdbase.com/5c3531c63631325d342b325d36c3c85b615e34c6612bc62e38ffddc9e75a6f67c87272c5d164ce5561c4775a325d5b74c72866622cc4671c1f6c67cf1f5fc75e6b1b6cce72c5646d72b665c7c7cf1f6ec86bb463681b6a62c466c71bad.png" to "E:\Launchbox\Images\Sony Playstation\Box - 3D\Yu-Gi-Oh! Shin Duel Monsters_ Fuuin Sareshi Kioku-02.png"
2020-10-06 08:32:23 AM Downloading "http://api.gamesdbase.com/793531c63631325d342b325d36c3c85b615e34c6612bc62e38ffddc9e75a6f67c87272c5d164ce556364725e5b72c72866642cc4671c1f6e67cf1f5fc7606b196cce72c5646b72b665c7c7cf1f6ec86db461681b6a64c464c71bad.png" to "E:\Launchbox\Images\Sony Playstation\Disc\Yu-Gi-Oh! Shin Duel Monsters_ Fuuin Sareshi Kioku-01.png"
2020-10-06 11:15:16 AM FIRST CHANCE EXCEPTION: An error occurred invoking the method. The destination thread no longer exists.
at System.Windows.Forms.WindowsFormsSynchronizationContext.Send(SendOrPostCallback d, Object state)
2020-10-06 11:15:39 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Start
2020-10-06 11:15:39 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before JoystickTimer Enabled Set
2020-10-06 11:15:39 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before Resume Video
2020-10-06 11:15:39 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before Check Already Focused
2020-10-06 11:15:39 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.StateChanged Start
2020-10-06 11:15:39 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.StateChanged Before Notify Maximize Visibility
2020-10-06 11:15:39 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.StateChanged Before Notify Restore Visibility
2020-10-06 11:15:39 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.StateChanged Before Notify Window Controls Margin
2020-10-06 11:15:39 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.StateChanged Before Set Window Border Visibility
2020-10-06 11:15:39 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.StateChanged Before Notify Window Border Visibility
2020-10-06 11:15:39 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.StateChanged Completed
2020-10-06 11:15:47 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Deactivated Start
2020-10-06 11:15:47 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Deactivated Before Pause Video
2020-10-06 11:15:47 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Deactivated Completed
2020-10-06 11:15:52 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Start
2020-10-06 11:15:52 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before JoystickTimer Enabled Set
2020-10-06 11:15:52 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before Resume Video
2020-10-06 11:15:52 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Activated Before Check Already Focused
2020-10-06 11:15:53 AM Unbroken.LaunchBox.Windows.Desktop.ViewModels.MainViewModel.window.Deactivated Start

As you can see,

2020-10-06 11:15:16 AM FIRST CHANCE EXCEPTION: An error occurred invoking the method. The destination thread no longer exists.
at System.Windows.Forms.WindowsFormsSynchronizationContext.Send(SendOrPostCallback d, Object state)

after this, nothing happened.

Comments (8)

  1. Retro808

    Try unchecking the box for “..Rough Match…” and see if that helps. It is not a fix. Just something to test since that feature compares the images it can increase download times and could be causing some issues for you.

  2. hyeong jin kim reporter

    No, there is no error message or popup. just stop working.

    launchbox shows “downloading XXX” but it won’t actually download anything til I restart launchbox.

  3. Jason Carr repo owner

    Hi Hyeong, can you try updating to the latest beta? I’m hoping it will resolve this issue for you. You can update to the beta by going to Tools > Options > General > Updates in LaunchBox and checking the box to update to beta releases. You may also want to uncheck background updates. Then on a restart it should prompt you to update.

  4. hyeong jin kim reporter

    Okay, I'll give it a try. I'll leave a comment if there's a problem after the update. thanks for reply.

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