epic not logging in

[John Sullivan]

Value cannot be null. (Parameter 'paths')

App: LaunchBox
Version: 11.9
Type: System.ArgumentNullException
Site: System.String Combine(System.String[])
Source: System.Private.CoreLib

at System.IO.Path.Combine(String[] paths)
at Unbroken.LaunchBox.Windows.Integrations.EpicGames.Epic.RegisterTraversalValue(Object )
at Unbroken.LaunchBox.Windows.Integrations.EpicGames.Epic.GetExecutablePath(Object rootPath)
at ResolverAlgo.ChangeTraversalListener(String res, ResolverAlgo )
at Unbroken.LaunchBox.Windows.Integrations.EpicGames.Epic.<>c.SearchRemoteRules(InstalledProgram a)
at System.Linq.Enumerable.TryGetFirst[TSource](IEnumerable1 source, Func2 predicate, Boolean& found)
at Unbroken.LaunchBox.Windows.Integrations.EpicGames.Epic.get_InstallationPath()
at ExceptionItem.ChangeTraversalListener(ExceptionItem )
at Unbroken.LaunchBox.Windows.Integrations.EpicGames.Epic.get_PortalConfigPath()
at ExceptionItem.ChangeTraversalListener(ExceptionItem )
at Unbroken.LaunchBox.Windows.Integrations.EpicGames.EpicAccount..ctor()
at Unbroken.LaunchBox.Windows.Desktop.ViewModels.EpicGamesImportParseViewModel.WriteSupportedCallback()
at Unbroken.LaunchBox.Windows.Threading.<>c__DisplayClass0_0.StartTraversalMessage(Object )
at Unbroken.LaunchBox.Windows.Threading.<>c__DisplayClass0_0.PushRemoteDic()
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

Recent Log:

16:29:04 Exception

[Andropy Gaming]

Having the same issue as well. When I’m prompted to log-in, I type my email and password, and then it requires I do a Captcha that involves picking the correct image out of 6 of dice that add up to the number “14”, and I have to do this 10 times! After all of that, I click log-in and it says I must do the Captcha to log-in, as if I haven’t wasted 3 minutes doing it already. No amount of retries has given me access.

[Pixel Dragon]

Same issue on my side, this Captcha is incredible, you wast your time for 10 good answers, and then when you validate, it says that you must first validate the Captcha, and you need to restart from zero.
It’s not possible to validate the Captcha at the end, it’s an infinite circle.
Epic says something about the browser who needs to be up to date.
Maybe the Chrome version used in LaunchBox need to be upgraded… Simple suggestion.

Please fix this ASAP
Thank you.

[Christian]

The captcha is completely driven by Epic Games and beyond our control. You have to do those even when logging into their own launcher. The OP report is for an entirely different cause related to LaunchBox hitting an error when looking for their Epic Games Launcher install location. Epic Games has an email where you can send them information about their captcha system at notarobot (AT) epicgames (DOT) com (replace the words in parens with the appropriate symbol).

[Christian]

Good news. I believe I have found a way to fix both the OP reported issue, and use a newer SSO form that does NOT use that blasted Captcha… Will update the ticket when those changes get put into a public build.

[Christian]

Both the reported issue and the SSO/Captcha grievance should be corrected in the latest beta release (11.10beta6). You can opt into beta releases via the Options menu of LaunchBox

[Christian]

Fixed in 11.10beta6