Videos are not downloaded in large batch numbers

[Stranded 2020]

Hello team,

I re-downloaded LaunchBox and installed it again after formatting my PC. I noticed that I didn’t obtain any videos for MAME after scraping my full romset. Testing a bit I noticed that if you download the videos (from emu movies) one item at a time, the scraper works. I also noticed that if I select just a few items I’m able to get the videos. However, if I select the whole set of games that are missing videos, then the scraper does not download them.

I tested this with beta 11.12-beta-1 after seeing I was not able to obtain videos with the latest 11.11 stable version.

I’m using Windows 10 20H2 and I can recreate this at will by following the above steps.

Thank you!

[Christian]

Can you turn on debug logging and then try this and attach the log it generates? May have information in there that could help narrow down what is happening.

[Stranded 2020]

Hello. I’m attaching sample logs, one where I selected my Arcade set, did CTRL+A to select all, and then used “Tools/Download Metadata and Media” and just tried to download Emu Movies videos for the games. No video was downloaded. This is the “Debug 2021-05-22 05-04-34 PM.log” log.

The other log is “Debug 2021-05-22 05-06-09 PM.log”, where I just selected the first three games from the Arcade set and did the same procedure as above. Videos were downloaded this time.

When I imported the whole sets no video was downloaded, only pictures.

Thank you!

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[Christian]

Thanks for those logs, they were immensely helpful. I have a code correction in place that will be in the 11.12 beta-3 release that should resolve this.

[Christian]

Marking resolved but once the beta releases if you still find you are having the issue please update the ticket and let us know.