Launchbox won't launch after updating to beta .10

[Michael Fitch]

Launchbox isn't launching after the beta updated to .10 today. I click the Launchbox shortcut and get an 'hourglass' for a second or two but nothing happens. i don't get any error messages or anything.

I'm running windows 10 v64.

I need to know if I need to reinstall and if so how to I keep my configuration and media files.

Thanks, Mike

[Brad Cheyne]

In your updates folder are older exe's in case you ever need to roll back. Also, if you do need to create a new install of LaunchBox all you need to do is carry over your LaunchBox.xml, your Images, Music and Video folders. If you have a Premium license then you'll want to copy that XML over as well. If you keep games in your Games folder, that will need to be moved too, if they're not kept in the game folder then as long as the folder the games are in is not changing you'll be fine.

As for the issue you're having, it's already been fixed. Normally, you can use the Updates folder to rollback to a previous version then wait for the correct beta later, but in this case here is a direct link to Beta 12. Just install this over your current installation of LaunchBox.

http://api.launchbox-app.com/DownloadBeta.ashx?s=cbf04341-4e0d-4859-a154-55a213120e0e

Don't forget to keep your eyes on the forums too. We have a Beta thread that is usually up-to-date with the most pressing Beta matters.

If you have any more problems let us know.

[Michael Fitch]

Beta 12 fixed the issue.