LB Crash when downloading videos

[Billy Squire]

When I select download/ download platform/playlist/themes etc LB will crash

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When trying to download new platform the videos after ther update LB crashes EVERYTIME> This is the error log

Value cannot be null. (Parameter 's')

App: LaunchBox
Version: 12.3
Type: System.ArgumentNullException
Site: Byte[] FromBase64String(System.String)
Source: System.Private.CoreLib

at System.Convert.FromBase64String(String s)
at Unbroken.LaunchBox.Rijndael.QueryTransformerTests(Object )
at Unbroken.LaunchBox.Rijndael.Decrypt(String value, String key, String seed)
at StrategyCode.InitTransformerCustomer(String value, String key, String seed, StrategyCode )
at Unbroken.LaunchBox.Rijndael.Decrypt(String value, Guid key, Guid seed)
at Unbroken.LaunchBox.Windows.Desktop.Forms.DownloadPlatformVideosForm.DeleteSupportedListener(Object , Guid , Guid )
at Unbroken.LaunchBox.Windows.Desktop.Forms.DownloadPlatformVideosForm.PrintAwareFilter()
at ProcAdapter.RunScopePublisher(Object , ProcAdapter )
at Unbroken.LaunchBox.Windows.Desktop.Forms.DownloadPlatformVideosForm.ViewAwareFilter()
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

Recent Log:

22:19:35 Exception

[brian]

Hi Billy,

Do you receive a crash report, or does LaunchBox freeze and never recover for you?

[Billy Squire]

I received a crash report and sent it in.

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[Billy Squire]

it crashes completely

[Retro808]

Issue #6476 was marked as a duplicate of this issue.

[Retro808]

Added user reported error from second ticket that was opened. Error is now in the original post above.

[camilo ortiz arenas]

hi same error here:

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Value cannot be null. (Parameter 's')

App: LaunchBox
Version: 12.3
Type: System.ArgumentNullException
Site: Byte[] FromBase64String(System.String)
Source: System.Private.CoreLib

at System.Convert.FromBase64String(String s)
at Unbroken.LaunchBox.Rijndael.QueryTransformerTests(Object )
at Unbroken.LaunchBox.Rijndael.Decrypt(String value, String key, String seed)
at StrategyCode.InitTransformerCustomer(String value, String key, String seed, StrategyCode )
at Unbroken.LaunchBox.Rijndael.Decrypt(String value, Guid key, Guid seed)
at Unbroken.LaunchBox.Windows.Desktop.Forms.DownloadPlatformVideosForm.DeleteSupportedListener(Object , Guid , Guid )
at Unbroken.LaunchBox.Windows.Desktop.Forms.DownloadPlatformVideosForm.PrintAwareFilter()
at ProcAdapter.RunScopePublisher(Object , ProcAdapter )
at Unbroken.LaunchBox.Windows.Desktop.Forms.DownloadPlatformVideosForm.ViewAwareFilter()
at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
--- End of stack trace from previous location where exception was thrown ---
at System.Threading.ThreadHelper.ThreadStart()

Recent Log:

13:58:51 Exception

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[Christian]

There is a bug in current version that will be resolved in next beta. For now to get around this issue open LaunchBox and go to Tools > Options > Integrations > EmuMovies and put random string in the username and password box and hit OK. The form should then work correctly.