BigBox is Opening on the wrong window

[Sergio Garcia]

Hi, I have a 4 monitor set up where the bottom 2 monitors have hire resolution that the top 2 monitors , when i launch big box i launch it from the lower right monitor, but when it loads it loads on the top right monitor, this is a problem because big box keeps the resolution of the lower right monitor( this is bigger than the top one where it loaded ) this crops the Big Box image and you cant use it.

thank you

[Sergio Garcia]

on the image attached i screen garbed the full top monitor and scrolled down, you can see how it got cropped , right now Big box is unplayable .

[Christian]

You can change what monitor Big Box opens on in the Options menu. Though some computer/monitor combinations change the order/index of the monitor when they are shut down or go to sleep and this could negatively impact this feature since what USED to be monitor 1 for example could be monitor 3 down the road.

Could you confirm for me what monitor index you have set in Options, and then confirm what index the monitor holds by using Windows Display Settings (Right click your desktop and should be in the context menu that opens, then press the Identify button)?

[Sergio Garcia]

Thank you so much Christian … i only looked at launch box options, never thought to look at big box options , i checked and yes primer screen was set to the smaller monitor , i rotated the monitors and everything worked as expected …

thank you again for this, i looked at the forums and google did not find and answer and this was my last resort.

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[Sergio Garcia]

Thank you LaunchBox team ...