no longer importing turbografx-cd

[Former user]

The version of LaunchBox you are using   5.10 beta 
The version of Windows you are using       8.1 
How often the issue occurs all 
Steps to reproduce the issue if you are able to reproduce it  easy i cant import folders ,nothing comes up when i try to import PCE iso's worked fine yesterday and after update it will not show anything 
The complete error that shows up in LaunchBox, if there is one (with all error text)

No error message sending screenshot and also not my last name is pastora not patora ,and has never been fixed

[jason pastora]

I also noticed that the option when you are in the associated platforms The Turbografx-cd option is no longer there.

http://i.imgur.com/epgujn9.jpg

also note I'm on The version 5.10 beta 3

[Brad Cheyne]

You deleted the platform without deleting the game and all of the games are in LaunchBox with no associated platform. Delete the games then try importing again.

[jason pastora]

ummmmno i dont have any games listed or an emulator I dont have turbofrafx 16 "CD" anymore ,,,,i still have turbografx 16 roms..the problem is the CD cue sheets

[Brad Cheyne]

I know what you're talking about, maybe you didn't understand me. If your games aren't importing and reporting 0 games even if you have hundreds, then the games must still exist within LaunchBox just not associated with any platform. LaunchBox will not add duplicate games (LB checks files paths that already exist) unless you check the 'Force Importing Duplicate" button. Click the all button on the left side of LB at the top, then search for a TurboGrafx CD game. If it's still in LaunchBox then that is why the games are not being imported. You can also manually add a Platform back in with Manage Platform, but during the import process you can also manually specify what ever you want (we just can't guarantee a lot of scraped data).

Based on what you've said at least so far, this is what I think is going on. You imported games fine before but now they're not. It depends on how you deleted the games, if you just deleted the platform but not the games. LaunchBox can import literally any type of file, so them being CUE Sheets is irrelevant besides that the emulator needs them to work.

[jason pastora]

so how do i fix this ?cause what you said didnt work. i hit all and the there are no listing for TG-16 CD games at all and i even changed the path also i keep my games on a different partition than i have LB on

[jason pastora]

ok i have found the problem as you described the problem is in the "BIG BOX " menu so how do i remove it . It isn't showing 2 in my LB

[jason pastora]

I figured it out , te problem was with the file name , it seemed to long for LB . Hope it helps

[Brad Cheyne]

I would say it's less the specific file name but rather the entire path, but Windows restricts that. Because you've changed the rom name LaunchBox no longer thinks there's a duplicate being added. If you have cue sheets make sure you edit them for the new CD name too. Not just edit the name, open them in Notepad++ and edit them internally.

I have a feeling that the problem is not specifically solved though.

[jason pastora]

no ts the file name ,Sherlock Holmes Consulting Detective Volume II [U][CD.SCD][TGXCD1039][Sleuth Publications][1993][PCE][nec archives]<

once i renamed it to Sherlock Holmes Volume II , it and the rest of the games imported from the folder

[Brad Cheyne]

Yea im wondering if you hit a bug with full file path. Was the file path really long to get to the game?

Either way, I am going to close this ticket now. If you need it re-opened just let me know.