Launchbox doesn't recognize my controller

[Shaun B]

How do I add or map a controller? I just go to Tools - Options - Game Controllers - Mapping, correct? 
It's blank, if this is the process. 

Controller is brand new and is recognized in Windows 10 game/environments but I don't see a way to map the buttons in Launchbox?

I know the emulator sees it, cause something pops up saying "L-Tek Dance Pad PRO (1003/32833) not configured."

So, where is the true configuration location?

Edit: I plugged in an 8BitDo SN30pro gamepad, that populated as a XBox 360 Gamepad. 
         It's just not seeing the other peripheral, unless there is another location for me to check/map.

[brian]

Curious as to what Windows 10 registers the controller as. Open the start menu and type in: Set up USB Game Controllers. It should open a window where you can see your controller listed. You can also select it and go into Properties to test that Windows is registering button clicks.

In LaunchBox, it will be listed under Options > Game Controllers. (not in Mappings).

There will be a checkbox to Enable Game Controllers, and a dropdown with a list of them all. You can optionally select to use All Attached Controllers.

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[Shaun B]

Windows sees it. Launchbox does not. Screenshot attached.

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[Peter Bollwerk]

I have the same issue with my Logitech G923 racing wheel. The wheel works fine in Forza, MAME, Retroarch, etc… It’s only Launchbox that doesn’t see it.