Multiple Controller Issue Crash

[Steve-O Grump]

Ver: 12.15 - Beta 2 (Happening on non beta too)

Windows 11

Everytime

1. Using Moonlight on Nvidia Shield Pro 2019 to launch BigBox
2. Load a game or simply allow at least BigBox interface to appear
3. Quit Moonlight stream using the 4-button combination built into Moonlight
4. Relaunch BigBox
5. Now, an error message about multiple controllers will appear in bottom right
6. BigBox will crash
7. Can only be rectified with complete system reboot

Issue did not occur on prior revision of Launchbox

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Error Text

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HRESULT: [0x8007048F], Module: [Unknown], ApiCode: [Unknown/Unknown], Message: The device is not connected.

App: Big Box
Version: 12.15-beta-2
Type: SharpDX.SharpDXException
Site: Void CheckError()
Source: SharpDX

at SharpDX.Result.CheckError()
at SharpDX.XInput.Controller.GetBatteryInformation(BatteryDeviceType batteryDeviceType)
at GrilaBBControlsPlugin.GrilaControllerManager.GetBatteryType1()
at GrilaBBControlsPlugin.GrilaControllerStatus.UpdateUI()
at GrilaBBControlsPlugin.GrilaControllerStatus.GCS_Loaded(Object sender, RoutedEventArgs e)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.UIElement.RaiseEvent(RoutedEventArgs e)
at System.Windows.BroadcastEventHelper.BroadcastEvent(DependencyObject root, RoutedEvent routedEvent)
at System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(Object root)
at MS.Internal.LoadedOrUnloadedOperation.DoWork()
at System.Windows.Media.MediaContext.FireLoadedPendingCallbacks()
at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

Recent Log:

20:11:15 Exception

[Christian]

This is being caused by a plugin in your theme. I’d reach out to either the individual who made your theme, or to Grilla who made the plugin the theme uses and see if they are able to correct this for you.

[Steve-O Grump]

Interesting. I’ll give another theme a go. Cheers for the idea!

[Steve-O Grump]

You were right. I’d neglected to update the Colourful (Light/Dark) themes. Cheers for that.

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Out of interest, the multiple controllers error is still appearing although I have hidden it now. Any idea if that’s from Launchbox? Doesn’t match the interface so my guess is something else in Windows is doing it.