1. Jan Kubny Avatar Jan Kubny
  2. Untitled project
  3. SwiftJSONEditor3
  4. Issues

The restore purchase option doesn't work

Issue #27 new
Former user created an issue

It is not possible to restore the Pro license in version 1.4.3 (28) on macOS High Sierra 10.13.5 (17F77)

Steps to reproduce:

  1. Select <Pro> from the main menu; The menu opens

  2. Select the first menu option "Update to the Pro version"; A black dialog opens.

  3. Select the "Restore Purchase" option; The following error message appears: "Error(1): The operation couldn’t be completed. (SKErrorDomain error 0.)"

Comments (1)

  1. Jan Kubny repo owner

    Please update to the latest version of macOS High Sierra, the issues related to in app purchases are completely bounded with system and Smart JSON Editor application cannot do any work to resolve them. The only viable option is to

    1. Update to latest macOS High Sierra system version
    2. Use alternative re-purchase (Use purchase option) you will not be charged again if you already purchased, re-purchasing is possible option as the system seems to not having the restore issues.
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