can't open trock config

[Former user]

Hey there,

i'm trying to configure trock for a customer.... but got problems to open the configuration for trock in my jira.

Got these message:

ERR_TOO_MANY_REDIRECTS

[Johannes Heger]

Hello,

• what Jira-version do you use?
• what Trock-version?
• what browser do you use?
• does this affect only you, or multiple users?
• does this occur also in a different browser?
• please clear the browser cache / cookies and try again: does this still occur?
• is this also the case on other Jira admin pages?

Kind regards, Jo

‌

[Johannes Heger]

No response form customer.