//example Thread object
{
"id": "cvsp****",
"object": "thread",
"corpAcctNumber": "12345",
"subject": "Welcome",
"snippet": "Hi James, james****@yahoo.com. Welcome.",
"hasAttachments": false,
"participants": [
{
"name": "Nextiva Support",
"email": "no-reply@nextiva.com",
"phone": "",
"reference": {
"type": "team",
"id": "7a8252****"
}
},
{
"name": "James",
"phone": "480-304-5395",
"email": "james****@yahoo.com",
"reference": {
"type": "contact",
"id":"7a89213****"
}
}
],
"accountId": "123123***",
"caseId": "12312acbc***",
"leadId": null,
"opportunityId": null,
"unread": true,
"firstMessageTimestamp": 1557950729,
"lastMessageTimestamp": 1557950729,
"lastMessageReceivedTimestamp": null,
"lastMessageSentTimestamp": 1557950729
}
// example Message object
{
"id": "7a8939****",
"object": "message",
"corpAcctNumber": "12345",
"threadId": "cvsp****",
"replyToMessageId": null,
"date": 1557950729,
"channel": {
"type": "email",
"emailId": "1bj1hj2****",
"detail": {
"from": [{"name": "Nextiva Support", "email": "no-reply@nextiva.com"}],
"to": [{"name": "James", "email": "james****@yahoo.com"}],
"cc": [],
"bcc": [],
},
"sourceAccounts": [
"support@nextiva.com"
]
},
"subject": "Welcome",
"snippet": "Hi James, james****@yahoo.com. Welcome.",
"body": "<html>\n<head>\n <meta charset=\"UTF-8\">\n <style type=\"text/css\">\n html {\n -webkit-text-size-adjust:none;\n }\n body {\n width:100%;\n margin:0 auto;\n padding:0;\n}\n p {\n width:280px;\n line-height: 16px;\n letter-spacing: 0.5px;\n }\n </style>\n <title>Welcome ... </html>",
"sender": {
"email": "no-reply@nextiva.com",
"name": "Nextiva Support",
"phone": null,
"reference": {
"type": "team",
"id": "7a8252****"
}
},
"recipients": [
{
"name": "James",
"email": "james****@yahoo.com",
"phone": null,
"reference": {
"type": "contact",
"id":"7a89213****"
}
}
],
"fileIds": [],
"unread": true
}