Problems with Status piler: Error

[Dionny Matos Robles]

Good afternoon.
First - Can I archive emails from 2 email servers or more?
Second - I start the service rc.piler and in the web interface it says, piler: OK, but after 1 or 2 minutes the state changes and it says, piler: Error.
I check the piler service and it is "running", so it forces me to restart the service again and then change the status in the web interface to piler: OK.
My case is that I have an MTA making an email copy to [e-mail].
There is "telnet" in both directions to port 25.
Piler version 1.3.1, build 956
Could you give me some advice or solution.

Thank you

[Janos SUTO]

Yes, you can archive emails from more mail servers. Perhaps the best indicator of whether piler is running is to check the mail logs. If piler is receiving emails in a steady pace, then you should be fine. Also I’m not sure if you have the older forking model of piler, or it’s the already the better performing epoll model.

In case the forking model you may have 10 child processes, and each process can handle a single connection. So if all 10 slots are busy, then the gui fails to telnet to port 25 of piler.

[Dionny Matos Robles]

Good morning Mr. Janos SUTO.
My scenario: I have an MTA (ScrollOut F1) in a VPN that is the head of 30 business domains and is in charge of delivering and receiving the emails of each of the companies, and in its graphical interface I make a BCC to archive @ piler .mydomain.com. There comes a time when, as I was saying, the status of piler in the graphical interface is "piler: Error" because 30,000 emails are sent daily in this MTA.
Another issue is that piler has received around 20,000 emails, but when I do a search as an auditor it only shows about 9000 and I notice that it takes a long time to update the new ones.

Greetings and sorry for the inconvenience, it is that this application seems extraordinary and I need to exploit it to the fullest.
Dionny

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[Dionny Matos Robles]

Mister Suto.
I did a clean install with Debian 10.4 + Piler 1.3.8 and by stopping the problem I had mentioned before it disappeared. Now my question is: How often are the results of the Auditor user updates updated? How can I increase the results from 20 to 50?
Thank you

[Janos SUTO]

The delta indexer runs every 30 mins. It means that the search results in GUI also are updated every 30 mins.

To increase from 20 to 50, simply select the user settings on the upper right corner of the gui, and select 50. If 50 is not in the list, then add the following to config-site.php:

$paging = [10,20,30,50,100];