1. Janos SUTO Avatar Janos SUTO
  2. Piler
  3. piler
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Webpage Not Loading

Issue #347 resolved
Former user created an issue

Mail are coming to Server

When i watch

[root@archive ~]# tail -f /var/log/maillog Jul 24 21:36:48 localhost piler[1345]: 4000000053d12f1f12850cfc00207ef083bb: discarding: duplicate message, id: 456651, message-id: 22076448.1406212309350.JavaMail.SYSTEM@testsrv Jul 24 21:36:48 localhost piler[1345]: 4000000053d12f1f12850cfc00207ef083bb: from=nms@carefamily.in, size=6587/0, attachments=0, reference=, message-id=22076448.1406212309350.JavaMail.SYSTEM@testsrv, retention=0, delay=2.77, delays=2.77/0.00/0.00/0.00/0.00/0.00, status=duplicate Jul 24 21:36:49 localhost piler[1348]: connection from 209.85.220.42 Jul 24 21:36:50 localhost piler[1346]: 4000000053d12f2200e4dbe400408eee0697: discarding: duplicate message, id: 456832, message-id: 27177705.1406207689408.JavaMail.SYSTEM@CB_HID_NMS Jul 24 21:36:50 localhost piler[1346]: 4000000053d12f2200e4dbe400408eee0697: from=nms@carefamily.in, size=6550/0, attachments=0, reference=, message-id=27177705.1406207689408.JavaMail.SYSTEM@CB_HID_NMS, retention=0, delay=2.50, delays=2.50/0.00/0.00/0.00/0.00/0.00, status=duplicate Jul 24 21:36:51 localhost piler[1349]: connection from 209.85.220.52 Jul 24 21:36:51 localhost piler[1348]: 4000000053d12f230904fb9c009215fd5545: from=noreply+b-311753d0ddc616d15562527739_48c8bef6f6f784e84d98f34c0a135181@m4.myzamanamail.com, size=7355/2680, attachments=0, reference=, message-id=20140724101950.8722.683945938.swift@us5, retention=2557, delay=2.58, delays=2.58/0.00/0.00/0.00/0.00/0.00, status=stored Jul 24 21:36:52 localhost piler[1341]: connection from 209.85.216.48 Jul 24 21:36:52 localhost piler[1344]: connection from 209.85.220.41 Jul 24 21:36:52 localhost piler[1350]: connection from 209.85.220.50 Jul 24 21:36:53 localhost piler[1351]: connection from 209.85.216.50 Jul 24 21:36:53 localhost piler[1347]: 4000000053d12f22033dcbbc003086c830b2: discarding: duplicate message, id: 457729, message-id: 003901cfa72e$3d2876f0$b77964d0$@carehospitals.com Jul 24 21:36:53 localhost piler[1347]: 4000000053d12f22033dcbbc003086c830b2: from=bnchods+bncBCBKBC6YRUGBB6ONYOPAKGQEIVG63FQ@carehospitals.com, size=840088/0, attachments=8, reference=, message-id=003901cfa72e$3d2876f0$b77964d0$@carehospitals.com, retention=0, delay=5.70, delays=5.65/0.05/0.00/0.00/0.00/0.00, status=duplicate

But Webpage not loading

Comments (22)

  1. Janos SUTO repo owner

    First, make sure, archive.carehospitals.com resolves to the archive host. Then check the webserver config that the documentroot of the virtualhost (ie. archive.carehospitals.com) points to the directory where the gui is. Testing it is easy: put a small text file to the gui directory, eg. echo "piler gui" > 1.txt, then try to retrieve it with a browser, eg. http://archive.carehospitals.com/1.txt

  2. Venkateswarlu Dadagopu

    wget -O - http://archive.carehospitals.com/ --2014-07-25 13:56:09-- http://archive.carehospitals.com/ Resolving archive.carehospitals.com... 10.10.17.105 Connecting to archive.carehospitals.com|10.10.17.105|:80... connected. HTTP request sent, awaiting response... 200 OK Length: unspecified [text/html] Saving to: âSTDOUTâ

    <html lang="en"> <head> <meta charset="utf-8"> <title>Login</title> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <meta name="keywords" content="piler email archiver" /> <meta name="description" content="piler email archiver" /> <meta name="author" content="www.mailpiler.org" /> <link href="/view/theme/default/assets/css/metro-bootstrap.css" rel="stylesheet">

    <!-- HTML5 shim, for IE6-8 support of HTML5 elements -->
<!-- original location: http://html5shim.googlecode.com/svn/trunk/html5.js -->
<!--[if lt IE 9]>
  <script src="/view/theme/default/assets/js/html5.js"></script>
<![endif]-->

<!-- Fav and touch icons -->
<link rel="apple-touch-icon-precomposed" sizes="144x144" href="/view/theme/default/assets/ico/apple-touch-icon-144-precomposed.png">
<link rel="apple-touch-icon-precomposed" sizes="114x114" href="/view/theme/default/assets/ico/apple-touch-icon-114-precomposed.png">
<link rel="apple-touch-icon-precomposed" sizes="72x72" href="/view/theme/default/assets/ico/apple-touch-icon-72-precomposed.png">
<link rel="apple-touch-icon-precomposed" href="/view/theme/default/assets/ico/apple-touch-icon-57-precomposed.png">
<link rel="shortcut icon" href="/view/theme/default/assets/ico/favicon.png" />  </head>

    <body id="loginpage">

    <div id="logincontainer" class="container">
    <div id="logo-lg"><img src="http://archive.carehospitals.com/view/theme/default/assets/images/archive-logo-lg.png" alt="Archive Logo Image" title="Login" /></div>

    <form name="login" action="login.php" method="post" class="form-signin">

        <h2 class="form-signin-heading">Login</h2>

                    <input type="hidden" name="relocation" value="" />

        <input type="text" class="input-block-level" name="username" placeholder="Email address">
        <input type="password" class="input-block-level" name="password" placeholder="Password">


        <button class="btn btn-large btn-primary" type="submit" value="Submit">Submit</button>

    </form>


    <div id="compatibility" class="well well-large">


        <p>Which browsers are supported, etc</p>
    </div>

    </div>

    <!-- PILER_COMMENT_FOR_PROPER_LOGIN_SO_THIS_CAN_BE_ANYTHING_JUST_BE_IT_SOMETHING_LIKE_A_UNIQUE_VALUE -->

    </body> </html> [ <=> ] 2,413 --.-K/s in 0s

    2014-07-25 13:56:09 (175 MB/s) - written to stdout [2413]

  4. Janos SUTO repo owner

    Then the browser doesn't see the same as wget. It might be a caching issue, try to restart the browser, or try a different browser, check for any proxy server issues, etc. to figure out why the browser reaches something else, but the piler gui.

  5. Venkateswarlu Dadagopu

    Tried with different browser and clear the cache also still the error below

    Not Found

    HTTP Error 404. The requested resource is not found.

  6. Janos SUTO repo owner

    OK, you have to figure out why the browser has such a difficulty. Try to check the dns settings on the client host (with the browser), and make sure it can resolve the name to the same IP address, and no network issue blocks the access.

  7. Venkateswarlu Dadagopu

    everything is ok no problem in network also previous it was working fine from yesterday on wards only not working

  8. Venkateswarlu Dadagopu

    everything is ok no problem in network also previous it was working fine from yesterday on wards only not working

  10. Janos SUTO repo owner

    What can you see in the webserver's access logs when a client tries to open archive.carehospitals.com?

  11. Janos SUTO repo owner

    Also install the "ngrep" utility, and run "ngrep -x -e port 80", and verify that the http request from the client host reaches the piler host actually.

  12. Venkateswarlu Dadagopu

    Access Log

    119.99.76.126 - - [25/Jul/2014:03:10:49 +0530] "GET / HTTP/1.0" 200 3698 "-" "-" "-" 114.221.91.151 - - [25/Jul/2014:03:35:01 +0530] "GET / HTTP/1.0" 200 3698 "-" "-" "-" 68.67.93.110 - - [25/Jul/2014:05:02:06 +0530] "GET / HTTP/1.0" 200 3698 "-" "-" "-" 113.17.114.180 - - [25/Jul/2014:05:46:14 +0530] "GET / HTTP/1.0" 200 3698 "-" "-" "-" 37.214.229.74 - - [25/Jul/2014:06:04:31 +0530] "GET / HTTP/1.0" 200 3698 "-" "-" "-" 119.101.231.214 - - [25/Jul/2014:06:36:43 +0530] "GET / HTTP/1.0" 200 3698 "-" "-" "-" 213.92.214.60 - - [25/Jul/2014:06:47:27 +0530] "GET / HTTP/1.0" 200 3698 "-" "-" "-" 36.41.138.242 - - [25/Jul/2014:07:48:37 +0530] "GET / HTTP/1.0" 200 3698 "-" "-" "-" 222.77.218.238 - - [25/Jul/2014:07:57:17 +0530] "GET / HTTP/1.0" 200 3698 "-" "-" "-" 173.255.223.118 - - [25/Jul/2014:08:10:22 +0530] "GET / HTTP/1.0" 200 3698 "-" "research-scanner/1.0 (www.internetscanningproject.org)" "-" 113.67.255.236 - - [25/Jul/2014:08:32:14 +0530] "GET / HTTP/1.0" 200 3698 "-" "-" "-" 74.207.252.212 - - [25/Jul/2014:08:59:50 +0530] "GET / HTTP/1.0" 200 3698 "-" "research-scanner/1.0 (www.internetscanningproject.org)" "-" 111.113.101.84 - - [25/Jul/2014:09:51:22 +0530] "GET / HTTP/1.0" 200 3698 "-" "-" "-" 173.255.223.118 - - [25/Jul/2014:11:00:10 +0530] "GET / HTTP/1.0" 200 3698 "-" "research-scanner/1.0 (www.internetscanningproject.org)" "-" 86.57.171.162 - - [25/Jul/2014:11:05:01 +0530] "GET / HTTP/1.0" 200 3698 "-" "-" "-" 139.204.21.219 - - [25/Jul/2014:11:18:12 +0530] "GET / HTTP/1.0" 200 3698 "-" "-" "-" 95.111.68.120 - - [25/Jul/2014:11:44:37 +0530] "GET /myadmin/scripts/setup.php HTTP/1.1" 404 3652 "-" "ZmEu" "-" 95.111.68.120 - - [25/Jul/2014:11:44:37 +0530] "GET /phpmyadmin/scripts/setup.php HTTP/1.1" 404 3652 "-" "ZmEu" "-" 95.111.68.120 - - [25/Jul/2014:11:44:37 +0530] "GET /phpMyAdmin/scripts/setup.php HTTP/1.1" 404 3652 "-" "ZmEu" "-" 95.111.68.120 - - [25/Jul/2014:11:44:37 +0530] "GET /pma/scripts/setup.php HTTP/1.1" 404 3652 "-" "ZmEu" "-" 95.111.68.120 - - [25/Jul/2014:11:44:37 +0530] "GET /MyAdmin/scripts/setup.php HTTP/1.1" 404 3652 "-" "ZmEu" "-" 95.111.68.120 - - [25/Jul/2014:11:44:37 +0530] "GET /w00tw00t.at.blackhats.romanian.anti-sec:) HTTP/1.1" 404 3652 "-" "ZmEu" "-" 58.52.19.73 - - [25/Jul/2014:11:45:44 +0530] "GET / HTTP/1.0" 200 3698 "-" "-" "-" 180.116.80.71 - - [25/Jul/2014:12:03:26 +0530] "GET / HTTP/1.0" 200 3698 "-" "-" "-" 113.133.155.132 - - [25/Jul/2014:12:06:14 +0530] "GET / HTTP/1.0" 200 3698 "-" "-" "-" 27.155.217.70 - - [25/Jul/2014:12:19:36 +0530] "GET / HTTP/1.0" 200 3698 "-" "-" "-" 110.189.52.176 - - [25/Jul/2014:12:47:16 +0530] "-" 400 0 "-" "-" "-" 183.70.188.183 - - [25/Jul/2014:13:57:08 +0530] "GET / HTTP/1.0" 200 3698 "-" "-" "-" 124.224.184.100 - - [25/Jul/2014:14:25:17 +0530] "GET / HTTP/1.0" 200 3698 "-" "-" "-" 10.10.50.10 - - [25/Jul/2014:15:13:03 +0530] "GET / HTTP/1.0" 200 3698 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36" "10.10.50.55" 10.10.50.10 - - [25/Jul/2014:15:13:03 +0530] "GET /poweredby.png HTTP/1.0" 200 3034 "http://10.10.17.105/" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36" "10.10.50.55" 10.10.50.10 - - [25/Jul/2014:15:13:03 +0530] "GET /nginx-logo.png HTTP/1.0" 200 370 "http://10.10.17.105/" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36" "10.10.50.55" 10.10.50.10 - - [25/Jul/2014:15:13:04 +0530] "GET /favicon.ico HTTP/1.0" 404 3652 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36" "10.10.50.55" 171.108.179.217 - - [25/Jul/2014:15:38:46 +0530] "GET / HTTP/1.0" 200 3698 "-" "-" "-" archive.carehospitals.com-access.log

    10.10.17.105 - - [25/Jul/2014:09:06:40 +0530] "GET / HTTP/1.0" 200 2413 "-" "Wget/1.12 (linux-gnu)" 10.10.17.105 - - [25/Jul/2014:09:10:15 +0530] "GET / HTTP/1.0" 200 2413 "-" "Wget/1.12 (linux-gnu)" 10.10.17.105 - - [25/Jul/2014:13:56:09 +0530] "GET / HTTP/1.0" 200 2413 "-" "Wget/1.12 (linux-gnu)" 10.10.17.105 - - [25/Jul/2014:15:15:49 +0530] "GET / HTTP/1.0" 200 2413 "-" "Wget/1.12 (linux-gnu)" 10.10.17.105 - - [25/Jul/2014:15:28:08 +0530] "GET / HTTP/1.0" 200 2413 "-" "Wget/1.12 (linux-gnu)"

    error.log

    2014/07/25 11:44:35 [error] 4781#0: 51 open() "/usr/share/nginx/html/w00tw00t.at.blackhats.romanian.anti-sec:)" failed (2: No such file or directory), client: 95.111.68.120, server: _, request: "GET /w00tw00t.at.blackhats.romanian.anti-sec:) HTTP/1.1", host: "115.249.62.140" 2014/07/25 11:44:36 [error] 4781#0: 52 open() "/usr/share/nginx/html/phpMyAdmin/scripts/setup.php" failed (2: No such file or directory), client: 95.111.68.120, server: , request: "GET /phpMyAdmin/scripts/setup.php HTTP/1.1", host: "115.249.62.140" 2014/07/25 11:44:36 [error] 4781#0: 53 open() "/usr/share/nginx/html/phpmyadmin/scripts/setup.php" failed (2: No such file or directory), client: 95.111.68.120, server: _, request: "GET /phpmyadmin/scripts/setup.php HTTP/1.1", host: "115.249.62.140" 2014/07/25 11:44:36 [error] 4781#0: 54 open() "/usr/share/nginx/html/pma/scripts/setup.php" failed (2: No such file or directory), client: 95.111.68.120, server: , request: "GET /pma/scripts/setup.php HTTP/1.1", host: "115.249.62.140" 2014/07/25 11:44:37 [error] 4781#0: 55 open() "/usr/share/nginx/html/myadmin/scripts/setup.php" failed (2: No such file or directory), client: 95.111.68.120, server: _, request: "GET /myadmin/scripts/setup.php HTTP/1.1", host: "115.249.62.140" 2014/07/25 11:44:37 [error] 4781#0: 56 open() "/usr/share/nginx/html/MyAdmin/scripts/setup.php" failed (2: No such file or directory), client: 95.111.68.120, server: , request: "GET /MyAdmin/scripts/setup.php HTTP/1.1", host: "115.249.62.140" 2014/07/25 15:13:04 [error] 4781#0: *66 open() "/usr/share/nginx/html/favicon.ico" failed (2: No such file or directory), client: 10.10.50.10, server: , request: "GET /favicon.ico HTTP/1.0", host: "10.10.17.105" ~

    ~

  14. Janos SUTO repo owner

    The problem is that I can't locate any relevant lines in the access logs regarding the piler gui, except the wget request you succeeded. I also tried to reach it from my host, and I could make it.

    So my conclusion is that there must be a network issue (any firewall perhaps?) or dns resolution issue on your network that prevents your client host to reach the gui.

    Also I recommend you to allow access to the gui for your users only, and block everyone else - if possible.

  15. Venkateswarlu Dadagopu

    There is No issue in client side all other applications are working fine. Client I am not able to access the GUI Please help me out if can remote session i will show you clearly also

  17. Janos SUTO repo owner

    You can see the issue for yourself: the http request can't reach the gui, and it doesn't show up in the webserver logs. I can reach the gui remotely, you can also make a successful connection with wget, so the piler host is fine. There is something between the gui and your client host, I know and I believe it even without a remote session. But I can't help you figuring out what.

    So if you claim that there is everything fine on the network, and yesterday you could login to the gui, then how is it possible that today you can't? It's obviously not a piler related issue.

  18. Venkateswarlu Dadagopu

    From out side network its working fine from inside I am not able to access using local ip address

  19. Venkateswarlu Dadagopu

    From out side network its working fine from inside I am not able to access using local ip address & archive.carehospitals.com

  20. Janos SUTO repo owner

    Then please locate the issue, and fix it. It's not a "major bug" as you claimed, rather a local issue only. Piler works fine, that's why I set the status to resolved state.

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