Empty body messages and attacments on search

[Former user]

Hello,

I have an issue after initial installing and configuring piler on a server. It's Linux based, CentOS 6, piler v1.1.0. I think that all dependencies are installed correctly because everything seems to work fine. But I have a problem when I try to use web interface to search through messages, I cannot see bodies and attachments. The error in logs is: Aug 27 19:18:47 backup pilerget[14754]: /var/piler/store/00/cf/50/74/4000000053fe041e0155165c00ac7ecf5074.m: cannot open() Aug 27 19:19:46 backup pilerget[14760]: /var/piler/store/00/cf/50/74/4000000053fe041e0155165c00ac7ecf5074.m: cannot open()

As I can see, the correct file is: -rw-r----- 1 piler piler 3946 Aug 27 19:15 /var/piler/store/00/53f/50/74/4000000053fe041e0155165c00ac7ecf5074.m

(Please notice sub-directory "cf" instead "53f").

I've cleaned up everything including mysql database as it is written in FAQ and tried another test, but with the same results.

If I try "pilerget 4000000053fe041e0155165c00ac7ecf5074", the result is ok. I don't know what can I do more than that, I have no more ideas to try.

Thank you for your time, Catalin Bucur.

[Janos SUTO]

I suspect, it's a selinux issue. Read the following: http://www.mail-archive.com/[e-mail]/msg00628.html

[Former user]

Yes, I've already read something like this: https://bitbucket.org/jsuto/piler/issue/220/webui-wont-load-emails-or-attachments

But it's disabled for a long time:

sestatus

SELinux status: disabled

cat /etc/sysconfig/selinux

SELINUX=disabled

Thank you.

[Janos SUTO]

Is a teamviewer session possible?

[Former user]

It's a Linux server, I can only give you a remote ssh connection. But I can send you the credentials only on private :-)

Thanks.

[Janos SUTO]

OK, please send it to my email address (see piler -V), or you can catch me on skype (janos.suto).

[Janos SUTO]

Fixed the issue: restoring setuid flags on the piler binaries, eg. chmod +s /usr/local/bin/pilerget, etc.

[Former user]

It's perfect. Thank you very much.

Regards, Catalin.