jsuto / piler / issues / #412 - Outlook Message doesn't load. — Bitbucket

Issue #412 resolved

Former user created an issue 2014-09-23

Hi!

I converted several PST files to import into MailPiler(Using libpst) and some messages doesn't appear in the web UI. If I download as EML it opens normally.

I attached a message as example. Try to import and open in the web UI, nothing shows.

It seems to be a problem parsing the HTML from Outlook(Actually, Word).

Thanks.

40000000541a335b29ebf0f400e44b17a933.eml

Comments (14)

Janos SUTO repo owner
Do you mean that the GUI is unable to show the message in the preview pane?
- 2014-09-24T10:27:38+00:00
Janos SUTO repo owner
- assigned issue to
  
  Janos SUTO
- 2014-09-24T10:45:02+00:00
Former user Account Deleted
Hi!

Sorry, my description about the bug was not as obvious as it should.

The message is indexed normally, when I choose it in the list(After a search), it will show the header, but the messages appears blank. I can download it as eml, see the headers, restore to mailbox. But it does that display. As long as I could check, it seems to be a problem in the office condicional directives, like [if mso]...
- 2014-09-25T04:15:32+00:00
Former user Account Deleted
*It doesn't display...
- 2014-09-25T04:16:10+00:00
Janos SUTO repo owner
OK, thanks for the clarification, I'll check the attached message.
- 2014-09-25T08:07:28+00:00

Former user Account Deleted

I Attached how I see the message, and the response from the message.php(When the UI is requesting this message).

Screen Shot 2014-09-25 at 10.16.19.png

This is the response from the server when I click the message(http://mailpiler.xxxxx.xxx.xx/message.php) As you can seen in the highlight, the statement "<!--[if !mso]>" may be causing the issue....

<div id="restorebox" class="alert alert-general">
      <input type="checkbox" class="restorebox" id="rcpt_user@email.com" name="rcpt_user@email.com" value="1" /> user@email.com<br />
      <input type="checkbox" class="restorebox" id="rcpt_email2@email.com" name="rcpt_email2@email.com" value="1" /> email2@email.com<br />
<br />
<input type="button" id="restore_button" name="restore_button" value="Restore" class="btn btn-primary" onclick="Piler.restore_message_for_recipients(232240, 'Restored', 'Select recipients');" />
<input type="button" value="Cancel" class="btn btn-inverse" onclick="$('#restorebox').hide();" />

</div>

<div class="messageheader">

    <p>
       <a class="messagelink" href="index.php?route=message/download&amp;id=232240"><i class="icon-cloud-download"></i>&nbsp;Download (EML)</a> |
           <a class="messagelink" href="#" onclick="$('#restorebox').show();"><i class="icon-reply"></i>&nbsp;Restore to mailbox</a> |
           <a class="messagelink" href="#" onclick="Piler.view_headers(232240);"><i class="icon-envelope-alt"></i>&nbsp;View headers</a>
               | <a href="#" onclick="Piler.print_div('messageblock');"><i class="icon-print"></i>&nbsp;Print</a>

    Message is Verified <i class="verified icon-ok-sign icon-large" title="Message is Verified"></i>
    </p>
</div>

<div id="notesbox" class="input-prepend input-append">
   <span class="add-on"><i class="icon-file-alt icon-large"></i>&nbsp;Notes:</span>
   <input type="text" size="60" id="note" name="note" class="mynote" value="" />
   <input type="button" class="btn btn-info" value="Save" class="message_button" onclick="Piler.add_note_to_message(232240, 'Saved'); " />
</div>


<div id="messageblock">

<div class="messageheader">
    <strong>Subject: XXXXXXXXXXXXXXXXXXX</strong><br />
    <strong>From: First Name &lt;user@email.com&gt;</strong><br />
    <strong>To: 'User Name 2' &lt;email2@email.com&gt;</strong><br />
    <strong>Date: Fri, 12 Nov 2010 09:24:30 -0200</strong><br />
    <br/>
</div>
<div class="messagecontents">
<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:st1="urn:schemas-microsoft-com:office:smarttags" xmlns="http://www.w3.org/TR/REC-html40">

<head>
<meta http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<!--[if !mso]>


</head>

<body>

<div class=Section1>

<p class=MsoNormal><font size=2 color=black face="Comic Sans MS"><span
style='xxxx'>XXXXX, <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=black face="Comic Sans MS"><span
style='xxxx'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=black face="Comic Sans MS"><span
style='xxxx'>XXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX <span class="message_highlight">XXXX</span>, <st1:PersonName
ProductID="XXXXXXXXX" w:st="on">XXXXXXXXX</st1:PersonName> XXXXX. <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=black face="Comic Sans MS"><span
style='xxxx'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=black face="Comic Sans MS"><span
style='xxxx'>XXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXX <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=black face="Comic Sans MS"><span
style='xxxx'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=black face="Comic Sans MS"><span
style='xxxx'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=black face="Comic Sans MS"><span
style='xxxx'>XXXXXX
XXXXXXXXXXXX <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=black face="Comic Sans MS"><span
style='xxxx'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=black face="Comic Sans MS"><span
style='xxxx'>XXXXXXXXXXXXXX
<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=black face="Comic Sans MS"><span
style='xxxx'><o:p>&nbsp;</o:p></span></font></p>

<div>

<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='xxxx'><img src="/view/theme/default/images/remote.gif" />&nbsp;</span></font><o:p></o:p></p>

</div>

<div>

<div class=MsoNormal align=center style='xxxx'><font size=3
face="Times New Roman"><span style='xxxx'>

<hr size=2 width="100%" align=center tabindex=-1>

</span></font></div>

<p class=MsoNormal><b><font size=2 face=Tahoma><span style='xxxx'>De:</span></font></b><font size=2
face=Tahoma><span style='xxxx'> XXXXXXX
XXXXXXXXXX [mailto:<st1:PersonName w:st="on">XXXXXXXXXXXXXX@email.com</st1:PersonName>]
<br>
<b><span style='xxxx'>Enviada em:</span></b> quinta-feira, 11 de
novembro de 2010 19:14<br>
<b><span style='xxxx'>Para:</span></b> 'First Name'<br>
<b><span style='xxxx'>Assunto:</span></b> XXXXXXXXXXXXXXXXXXX</span></font><o:p></o:p></p>

</div>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='xxxx'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='xxxx'>XXXXXX,<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='xxxx'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='xxxx'>XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='xxxx'>XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='xxxx'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='xxxx'><o:p>&nbsp;</o:p></span></font></p>

<div>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='xxxx'><a href="http://www.email.com/"></a><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='xxxx'>Atenciosamente</span></font><font
color=navy><span style='xxxx'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='xxxx'>&nbsp;<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='xxxx'>XXXXXXXXXXXXXX<br>
XXXXXXXXXXXXXXXXXXXXXX<br>
<a href="mailto:XXXXXXXXXXXXXX@email.com">XXXXXXXXXXXXXXXXXXXXXXXX</a><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='xxxx'>XXXXXXXXXXXXXXXXX<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='xxxx'>XXXXXXXXXXXXXXXXXXXXXX<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='xxxx'>XXXXXXXXXXXXXXXXXXXXXX</span></font><font
color=navy><span style='xxxx'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='xxxx'><a href="http://www.email.com">www.email.com</a></span></font><font
color=navy><span style='xxxx'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='xxxx'>&nbsp;<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='xxxx'>&nbsp;</span></font><o:p></o:p></p>

</div>

<div>

<div class=MsoNormal align=center style='xxxx'><font size=3
face="Times New Roman"><span style='xxxx'>

<hr size=2 width="100%" align=center tabindex=-1>

</span></font></div>

<p class=MsoNormal><b><font size=2 face=Tahoma><span style='xxxx'>De:</span></font></b><font size=2
face=Tahoma><span style='xxxx'> <st1:PersonName
ProductID="First Name" w:st="on">First Name</st1:PersonName>
[mailto:user@email.com] <br>
<b><span style='xxxx'>Enviada em:</span></b> quinta-feira, 11 de
novembro de 2010 19:05<br>
<b><span style='xxxx'>Para:</span></b> <st1:PersonName w:st="on">XXXXXXXXXXXXXX@email.com</st1:PersonName><br>
<b><span style='xxxx'>Assunto:</span></b> XXXXXXXXXXXXXX</span></font><o:p></o:p></p>

</div>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='xxxx'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='xxxx'>XXXXXXX, <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='xxxx'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='xxxx'>XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='xxxx'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='xxxx'>XXXXXXXXXXXXXXX<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face="Comic Sans MS"><span style='xxxx'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='xxxx'><img src="/view/theme/default/images/remote.gif" />&nbsp;<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='xxxx'><o:p>&nbsp;</o:p></span></font></p>

</div>

</body>

</html>

</div>



</div>

2014-09-25T13:28:28+00:00

Janos SUTO repo owner
Download the latest master branch (see the Downloads icon on the left), and overwrite the webui with the shipped files, then check again, if it's any better.
- 2014-09-30T12:30:41+00:00
Former user Account Deleted
You just nailed it. Now it shows perfect.

Thanks.
- 2014-09-30T19:17:57+00:00
Former user Account Deleted
- changed status to resolved
Commit 07be4fd fixed.
- 2014-09-30T19:18:48+00:00

Former user Account Deleted

Hi!

I just got another issue in another message:

Here is the message EML source(Just a snippet):

...

--alt---boundary-LibPST-iamunique-65543813_-_-
Content-Type: text/html; charset="iso-8859-1"

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML xmlns="http://www.w3.org/TR/REC-html40" xmlns:v = 
"urn:schemas-microsoft-com:vml" xmlns:o = 
"urn:schemas-microsoft-com:office:office" xmlns:w = 
"urn:schemas-microsoft-com:office:word" xmlns:st1 = 
"urn:schemas-microsoft-com:office:smarttags"><HEAD>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<META content="MSHTML 6.00.2900.2963" name=GENERATOR><!--[if !mso]>
<STYLE>v\:* {
    BEHAVIOR: url(#default#VML)
}
o\:* {
    BEHAVIOR: url(#default#VML)
}
w\:* {
    BEHAVIOR: url(#default#VML)
}
.shape {
    BEHAVIOR: url(#default#VML)
}
</STYLE>
<![endif]--><o:SmartTagType name="PostalCode" 
namespaceuri="urn:schemas-microsoft-com:office:smarttags"></o:SmartTagType><o:SmartTagType 
name="State" 
namespaceuri="urn:schemas-microsoft-com:office:smarttags"></o:SmartTagType><o:SmartTagType 
name="Street" 
namespaceuri="urn:schemas-microsoft-com:office:smarttags"></o:SmartTagType><o:SmartTagType 
name="City" 
namespaceuri="urn:schemas-microsoft-com:office:smarttags"></o:SmartTagType><o:SmartTagType 
name="place" 
namespaceuri="urn:schemas-microsoft-com:office:smarttags"></o:SmartTagType><o:SmartTagType 
name="country-region" 
namespaceuri="urn:schemas-microsoft-com:office:smarttags"></o:SmartTagType><o:SmartTagType 
name="address" 
namespaceuri="urn:schemas-microsoft-com:office:smarttags"></o:SmartTagType><!--[if !mso]>
<STYLE>st1\:* {
    BEHAVIOR: url(#default#ieooui)
}
</STYLE>
<![endif]-->
<STYLE>@font-face {
    font-family: Tahoma;
}
@page Section1 {size: 595.3pt 841.9pt; margin: 70.85pt 3.0cm 70.85pt 3.0cm; }
P.MsoNormal {
    FONT-SIZE: 12pt; MARGIN: 0cm 0cm 0pt; FONT-FAMILY: "Times New Roman"
}
LI.MsoNormal {
    FONT-SIZE: 12pt; MARGIN: 0cm 0cm 0pt; FONT-FAMILY: "Times New Roman"
}
DIV.MsoNormal {
    FONT-SIZE: 12pt; MARGIN: 0cm 0cm 0pt; FONT-FAMILY: "Times New Roman"
}
A:link {
    COLOR: blue; TEXT-DECORATION: underline
}
SPAN.MsoHyperlink {
    COLOR: blue; TEXT-DECORATION: underline
}
A:visited {
    COLOR: blue; TEXT-DECORATION: underline
}
SPAN.MsoHyperlinkFollowed {
    COLOR: blue; TEXT-DECORATION: underline
}
SPAN.EstiloDeEmail17 {
    COLOR: navy; FONT-FAMILY: Arial; mso-style-type: personal
}
SPAN.EstiloDeEmail18 {
    COLOR: navy; FONT-FAMILY: Arial; mso-style-type: personal
}
SPAN.EstiloDeEmail19 {
    COLOR: navy; FONT-FAMILY: Arial; mso-style-type: personal-reply
}
DIV.Section1 {
    page: Section1
}
</STYLE>
<!--[if gte mso 9]><xml>
 <o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
 <o:shapelayout v:ext="edit">
  <o:idmap v:ext="edit" data="1" />
 </o:shapelayout></xml><![endif]--></HEAD>
<BODY lang=PT-BR vLink=blue link=blue bgColor=white>
<DIV dir=ltr align=left><SPAN class=953124110-20102006><FONT face=Arial 
color=#0000ff size=2>Érika,</FONT></SPAN></DIV>
...

The output in the WebUI is the attached image. Screen Shot 2014-10-01 at 19.27.13.png

2014-10-01T22:32:21+00:00

Former user Account Deleted
- changed status to open
I just found another issue regarding style removal.
- 2014-10-01T22:33:07+00:00
Janos SUTO repo owner
Edit model/search/message.php, and on line 570 change strpos to stripos, I think it will solve the case sensitivity problem.
- 2014-10-02T08:08:18+00:00
Former user Account Deleted
Perfect. solved the issue. This will be available in the repository?

Thanks.
- 2014-10-02T20:01:16+00:00
Janos SUTO repo owner
- changed status to resolved
Yes, it's pushed to the bitbucket repo
- 2014-10-03T07:10:25+00:00
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Assignee: Janos SUTO

Type: bug

Priority: trivial

Status: resolved

Votes: 0

Watchers: 1

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