1. Janos SUTO Avatar Janos SUTO
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page load issues when searching from outlook 2010

Issue #417 resolved
datapharmer created an issue

When loading the mailpiler gui within outlook 2010 per these instructions http://www.mailpiler.org/en/outlook-plugin.html Page rendering problems are experienced about 50% of the time. See screenshot: Capture.JPG

Apache also shows different loading behavior (note normal load vs rendering error loads): Initial Load: 10.0.0.2 - - [30/Sep/2014:10:54:41 -0400] "GET / HTTP/1.1" 401 1292 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.7113)" 10.0.0.2 - username [30/Sep/2014:10:54:41 -0400] "GET / HTTP/1.1" 302 804 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.7113)" 10.0.0.2 - username [30/Sep/2014:10:54:41 -0400] "GET /sso.php HTTP/1.1" 302 756 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.7113)" 10.0.0.2 - username [30/Sep/2014:10:54:44 -0400] "GET /search.php HTTP/1.1" 200 3412 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.7113)" 10.0.0.2 - username [30/Sep/2014:10:54:44 -0400] "GET /view/javascript/piler.js HTTP/1.1" 200 34247 "https://mailarchive.website.com/search.php" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.7113)"

normal results: 10.0.0.2 - - [30/Sep/2014:10:56:04 -0400] "POST /search-helper.php HTTP/1.1" 401 1292 "https://mailarchive.website.com/search.php" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.7113)" 10.0.0.2 - username [30/Sep/2014:10:56:04 -0400] "POST /search-helper.php HTTP/1.1" 200 4516 "https://mailarchive.website.com/search.php" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.7113)"

Initial Load: 10.0.0.2 - - [30/Sep/2014:10:56:41 -0400] "GET / HTTP/1.1" 401 1292 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.7113)" 10.0.0.2 - username [30/Sep/2014:10:56:41 -0400] "GET / HTTP/1.1" 200 3412 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.7113)" 10.0.0.2 - username [30/Sep/2014:10:56:41 -0400] "GET /view/javascript/piler.js HTTP/1.1" 200 34295 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.7113)"

Weird results: 10.0.0.2 - - [30/Sep/2014:10:57:06 -0400] "POST /search-helper.php HTTP/1.1" 401 2185 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.7113)" 10.0.0.2 - username [30/Sep/2014:10:57:06 -0400] "POST /search-helper.php HTTP/1.1" 302 804 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.7113)" 10.0.0.2 - - [30/Sep/2014:10:57:06 -0400] "GET /sso.php HTTP/1.1" 301 571 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.7113)" 10.0.0.2 - username [30/Sep/2014:10:57:06 -0400] "GET /sso.php HTTP/1.1" 302 756 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.7113)" 10.0.0.2 - - [30/Sep/2014:10:57:09 -0400] "GET /search.php HTTP/1.1" 301 574 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.7113)" 10.0.0.2 - username [30/Sep/2014:10:57:09 -0400] "GET /search.php HTTP/1.1" 200 3412 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.7113)" 10.0.0.2 - username [30/Sep/2014:10:57:09 -0400] "GET /view/javascript/piler.js HTTP/1.1" 200 34295 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.7113)" 10.0.0.2 - username [30/Sep/2014:10:57:09 -0400] "GET /view/javascript/piler.js HTTP/1.1" 200 34295 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.7113)" 10.0.0.2 - - [30/Sep/2014:10:57:09 -0400] "GET /view/javascript/jquery.min.js?=1412089001994 HTTP/1.1" 401 1292 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.7113)" 10.0.0.2 - username [30/Sep/2014:10:57:09 -0400] "GET /view/javascript/jquery.min.js?=1412089001994 HTTP/1.1" 200 33672 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.7113)" 10.0.0.2 - username [30/Sep/2014:10:57:09 -0400] "GET /view/javascript/jquery-ui-custom.min.js?=1412089001995 HTTP/1.1" 200 58487 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.7113)" 10.0.0.2 - username [30/Sep/2014:10:57:09 -0400] "GET /view/javascript/rc-splitter.js?=1412089001996 HTTP/1.1" 200 5732 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.7113)" 10.0.0.2 - username [30/Sep/2014:10:57:09 -0400] "GET /view/theme/default/assets/js/bootstrap.js?=1412089001997 HTTP/1.1" 200 11209 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.7113)" 10.0.0.2 - username [30/Sep/2014:10:57:09 -0400] "GET /view/javascript/piler.js?=1412089001998 HTTP/1.1" 200 34295 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Microsoft Outlook 14.0.7113)"

The only thing possibly unusual about our install is that apache2 specifies Redirect permanent / https://mailarchive.website.com/ for http requests in enabled-sites to force https.

Comments (7)

  1. Janos SUTO repo owner

    Please use the formatting options in bitbucket, the apache logs you copied look garbage.

    Also what do you have at the url at the archive folder?

  2. Janos SUTO repo owner

    What version do you use? (Sorry if I asked this before, too many configs in my head). Can you try turning off the http -> https redirection, and set only https in config-site.php and in outlook?

    Also try setting and checking the demo site: http://demo.mailpiler.org/ in outlook, and see if it works properly.

  3. datapharmer reporter

    We are using piler 1.1.0, build 884. The demo logging in under auditor gives the following image (only a tiny line from the buttons can be seen): Capture.JPG

  5. datapharmer reporter

    Yes, the mobile theme does not appear to have this problem. Perhaps we can just set this as the default (only complaint there is having to use the link text to open the message view, but that is understandable given it is intended for mobile use...)

  6. Janos SUTO repo owner

    Well, I tested the default theme with outlook 2007 and 2013 only, and none of them had this display issue. My rdesktop session used a 1200x1000 geometry - if it matters.

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