piler 1.1.1 new install on centos 6.5 few nagging issues I need help with

[Kanhai Chhugani]

Hi,

I have installed piler 1.1.1 atleast 5 times now and I have not been able to get it to work. here are a two issues I cannot shake off.

1. I keep getting this error in the log

[Mon Jun 22 14:17:43 2015] [error] [client 122.170.104.254] PHP Warning: opendir(/var/piler/sphinx/): failed to open dir: Permission denied in /var/www/piler/model/health/health.php on line 209, referer: http://archive.viswaatchem.com/index.php?route=health/health

2. I am not getting any results in the search as an auditor. I keep getting this message.

Empty search result. Try adding the wildcard character() after a word snippet (min. 5 characters), eg. duplic to find "duplicate", "duplicated", etc.

I know this should work because I have 80 emails in the db.

If it is possible I would love to provide a teamviewer access to have this resolved. I am available on skype on (kanhaigc)

[eXtremeSHOK]

Permission errors, not a bug.

[Janos SUTO]

Run chmod 755 /var/piler to fix the first error.

Then su - piler, and run /usr/local/libexec/piler/indexer.delta.sh to fix the second issue.

Let me know if these fix your problems.

[Kanhai Chhugani]

I have given all the correct permissions I cannot figure out what the issue is. I have added apache user to the piler group. I still cannot get it to work.

[Kanhai Chhugani]

First issue resolved.

Now trying the second fix.

[Kanhai Chhugani]

second issue still persists. I am not getting any results as an auditor

[Janos SUTO]

Show me "ls -lt /var/piler/sphinx" out, as well as the syslog entries for the last 2 messages.

[Kanhai Chhugani]

how do I get the syslog

[Janos SUTO]

An old version (2.0.x) sphinx was the culprit. We managed to fix the sphinx query to make it work.