Users search cannot view any mail (even though syslog says mail is there)

[Former user]

Firstly thanks for a superb applicaiton.

I have setup piler, and it is archiving mail well. I can see the mail in the /var/piler folder but cant search for mail via GUI. I can see the sphinx search in the syslog file returning successful results, but all that gets displayed in browser is:

"Empty search result. Try adding the wildcard character() after a word snippet (min. 5 characters), eg. duplic to find "duplicate", "duplicated", etc."

/var/log/syslog sphinx query: 'SELECT id FROM main1,dailydelta1,delta1 WHERE MATCH(' (@from someXuserXsomedomainXcom| someXuserXsomedomainXcom | @to someXuserXsomedomainXcom| someXuserXsomedomainXcom) ') ORDER BY sent DESC LIMIT 0,1000 OPTION max_matches=1000' in 0.00 s, 0 hits, 92 total found

Any pointers or help apreciated.

[Janos SUTO]

(Despite the docs says 2.2.x version of sphinx), you have an old sphinx release (2.0.4 perhaps), right?

[Janos SUTO]

No news is good news.

[Alessandro]

how was it solved? how can i check sphinx version?

[Janos SUTO]

The sphinx query and answer indicate an aged sphinx version, though the issuer was not interested in an answer.

[Alessandro]

may be i have a similar problem, how can i detect my sphinx version? how can i update? tnx Alessandro

[Janos SUTO]

check the package manager