Pilerimport error

[hsale]

Hello, kudos for this great software. I have an issue importing messages from an imap server.

Any time a run:

pilerimport -i mail.hyos.com -u [e-mail] -p xxxxxx

I get:

error parsing the configfile: /usr/local/etc/piler/piler.conf ERR: reading cipher key

I already check the permissions, I am running the command from /var/piler/imap where piler has rwx , I get the same result from cd /tmp or cd /var/tmp.

I also recreate the cipher key via checking some other posts

dd if=/dev/urandom bs=56 count=1 of=/usr/local/etc/piler.key chmod 640 /usr/local/etc/piler.key

same result,

Is there a way to debug pilerimport in a verbose way to find more about the cause of the issue? I am using piler -v : 1.2.0 build 952

Any thoughts?

[Janos SUTO]

Put the key file to /usr/local/etc/piler, ie. /usr/local/etc/piler/piler.key. Recently I've moved all piler related config files to ${sysconfdir}/piler

[hsale]

Thanks for you response, I place it there. Still the same.

[hsale]

This is the current status:

root@mailpiler:/usr/local/etc/piler# ls -l total 32

-rwxr--r-- 1 piler piler 1067 Apr 11 19:23 piler.conf

-rw-r----- 1 root piler 1076 Mar 20 20:47 piler.conf.dist

-rwxr--r-- 1 piler piler 56 Apr 11 19:33 piler.key

-rw-r----- 1 piler piler 56 Mar 20 20:52 piler.key.backup

-rw------- 1 root staff 5256 Mar 20 20:52 piler.pem

lrwxrwxrwx 1 root staff 29 Mar 21 15:40 sphinx.conf -> /etc/sphinxsearch/sphinx.conf

-rw-r--r-- 1 root piler 6299 Mar 20 20:47 sphinx.conf.dist

root@mailpiler:/usr/local/etc/piler#

root@mailpiler:/usr/local/etc/piler# cd /var/tmp

root@mailpiler:/var/tmp# pilerimport -i mail.hyos.com -u [e-mail] -p xxxxx

error parsing the configfile: /usr/local/etc/piler/piler.conf

ERR: reading cipher key

root@mailpiler:/var/tmp#

Still getting the same error.....

[Janos SUTO]

Run pilerimport with strace to see what's going on:

strace pilerimport -i mail.hyos.com -u [e-mail] -p xxxxxx

(And thanks for formatting your message!)

[hsale]

The least that I can do (about the formatting).

Got it, were the permissions of the /usr/local/etc/piler directory, not the files. However what exactly they should be?

Thanks again for your help

[Janos SUTO]

The directory permissions may be 755. All the files should be owned by root:piler, and the permissions should be appropriate:

piler.key: 640 piler.pem: 600 piler.conf: 640

[hsale]

Why the status still shows pending....

[Janos SUTO]

If it's a new problem, then open a new issue for it.

[hsale]

Not sure, I though they were related because both deal with the imap import functionality but this case using the GUI, however I will follow your suggestion.

Thanks again....