verification FAILED while export

[polar10]

Hi,

I am using piler 1.1.1 ,and getting the verification FAILED error for all the mail when i am using pilerexport , but at the same time i am able to download the mails using GUI.

The user piler is having full permission in the folder where i am trying to export the mails .

The pilerexport command i have executed with piler user.

drwxr-xr-x 2 piler piler 331776 Aug 25 15:42 restored_mails

Error output

sh-4.1$ pilerexport -a 2017.06.01 -b 2017.06.02
verification FAILED. 1627069.eml
verification FAILED. 1627073.eml
verification FAILED. 1627077.eml
verification FAILED. 1627129.eml
verification FAILED. 1627130.eml
verification FAILED. 1627135.eml
verification FAILED. 1627180.eml
verification FAILED. 1627184.eml
verification FAILED. 1627194.eml
verification FAILED. 1627203.eml

[root@archive ~]# piler -V
piler 1.1.1, build 904, Janos SUTO <[e-mail]>

Build Date: Tue Apr 12 00:05:33 IST 2016
ldd version: ldd (GNU libc) 2.12
gcc version: gcc version 4.4.7 20120313 (Red Hat 4.4.7-16) (GCC)
Configure command: ./configure --localstatedir=/var --with-database=mysql --enable-starttls

[Janos SUTO]

Check the exported files if they look correct. Also check if pilerexport is setuid to piler user and group.

[polar10]

Thanks for reponse Janos,

I imported the eml files after piler export .

able to see the mails but many of the mails of exported list are of 0kb in size. i am not able to restore these mails.

I checked the permission of pilerexport it is ponting to piler user.

-rwsr-sr-x 1 piler piler 78247 Apr 12  2016 /usr/local/bin/pilerexport

i excecuted pilertest for one of the mails with 0kb in size

# pilertest 999999.eml
locale: en_US.UTF-8
build: 904
parsing...
post parsing...
message-id: null / 74234e98afe7498fb5daf1f36ac2d78acc339464f950703b8c016752f982b90b
from: * ()*
to: * ()*
reference: **
subject: **
body: **
sent: 0, delivered-date: 0
hdr len: 0
body digest: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
rules check: (null)
retention period: 1725528831
attachments:
direction: 0
spam: 0
NOT IN mydomains

what to do to restore the mails which are 0kb in size.

[Janos SUTO]

Check if the files under /var/piler/store/00/ look ok. They are encrypted files with a non zero length. Then get the piler id of the last email archived (see mail log for that, it's something like 40000000....12637), and run pilerget 40000000....12637 (replace the correct id).

[Janos SUTO]

No news is good news.