Attachment problem in gui ?

[Jan]

We have a Problem that in Gui not all attachments are shown:

piler -v

1.3.0 build 955

pilerconf

archive_emails_not_having_message_id=1
archive_only_mydomains=0
backlog=20
cipher_list=ECDH+AESGCM:DH+AESGCM:ECDH+AES256:DH+AES256:ECDH+AES128:DH+AES:ECDH+3DES:DH+3DES:RSA+AESGCM:RSA+AES:RSA+3DES:!aNULL:!MD5:!DSS
clamd_addr=
clamd_port=0
clamd_socket=/tmp/clamd
debug=0
default_retention_days=92557
enable_chunking=0
enable_cjk=0
enable_folders=1
encrypt_messages=1
extra_to_field=X-Envelope-To:
extract_attachments=1
helper_timeout=20
hostid=archiv02
iv=
listen_addr=0.0.0.0
listen_port=25
locale=
max_requests_per_child=1000
memcached_servers=127.0.0.1
memcached_to_db_interval=900
memcached_ttl=86400
min_message_size=100
min_word_len=1
mmap_dedup_test=0
mysqlhost=
mysqlport=0
mysqlsocket=/var/run/mysqld/mysqld.sock
mysqluser=piler
mysqlpwd=************
mysqldb=piler
mysql_connect_timeout=2
number_of_worker_processes=10
pemfile=/usr/local/etc/piler/piler.pem
pidfile=/var/run/piler/piler.pid
piler_header_field=X-piler-id:
process_rcpt_to_addresses=1
queuedir=/var/piler/store
server_id=99
spam_header_line=
syslog_recipients=0
tls_enable=0
tweak_sent_time_offset=0
update_counters_to_memcached=0
username=piler
use_antivirus=1
verbosity=1
workdir=/var/piler/tmp

i did pilerimport of 2 mails from version 1.1(vm appliance) to 1.30(self installed) and saw that the problem seems to be gone. So i tried reindex on the old version without success.

afterwards i exported 500.000 mails from the old one to the new one - and the problem reappeared.

How can i find out where the problem is??

[Janos SUTO]

Please use bitbucket's formatting feature. This mess is just torturing my eyes.

[Jan]

cleaned up

[Janos SUTO]

Thanks for formatting it! By looking your config there seem to be a few odd values:

default_retention_days=92557: this translates to 253 years. If you want to keep emails for a long time, then it may be simpler just not to run the purge utility at all

server_id=99: you may use this value, though it's unusual. Anyway don't change it after you have archived some emails

Anyway I'm confused, where the problem is: either in 1.1 installation or 1.3.0 installation? I suggest you to check the mail log. Whatever trouble piler finds it syslogs it. So check a problematic email with missing attachment(s), then check the logs.

[Janos SUTO]

Any update?

[Janos SUTO]

No news is good news.