No mail is being archived

Issue #896 resolved
cameronmr created an issue

piler -v

1.3.4 build 994

I recently had to move the entire server from a XEN virtual environment to a VMWare environment. I hadn't stopped the services by accident so I redid the migration and things were fine. I then upgraded to the version you see above from 1.3.0. Everything looks fine but in the mailog I am seeing:

Apr 5 13:16:06 archive piler-smtp[3228]: connected from 10.1.151.109:9885 on descriptor 6 (active connections: 1) Apr 5 13:16:06 archive piler-smtp[3228]: received: 4MB5495Y1IIBWWA8, from=, size=6431, client=10.1.151.109 Apr 5 13:16:06 archive piler-smtp[3228]: disconnected from 10.1.151.109 on descriptor 6 (0 active connections) Apr 5 13:16:07 archive piler[3680]: 2/4MB5495Y1IIBWWA8: discarding: archiving policy: domain=,from=,to=,subject=,body=,size0,att.name=,att.type=,att.size0,spam=0 Apr 5 13:16:07 archive piler[3680]: 2/4MB5495Y1IIBWWA8: 400000005ac659e1108656cc004f547fc368, size=6431/0, attachments=0, reference=, message-id=180405131555.4857.AA@meditech.com, retention=0, folder=0, delay=0.0039, status=discarded

It seems to me that the header info isn't being parsed properly so it is erroneously getting caught in an archive policy. Have you seen this before?

Comments (7)

  1. cameronmr reporter

    Hi:

    Just an update! It seems I can't search anymore either, it just says working without any results.

    Thanks!

  2. cameronmr reporter

    I checked the ssl_error_log and saw this:

    PHP Parse error: syntax error, unexpected '[', expecting ']' in /var/www/piler/model/search/message.php on line 220, referer: https://archive.waypointcentre.ca/

    I am not sure if that is causing my search error.

  3. Janos SUTO repo owner

    Two problems:

    • you have discarded all not spam emails, and you ensured it by adding the same rule even twice.
    • the install manual says 1.3.4 requires php 7
  4. cameronmr reporter

    Those two issues were it and things are working fine now. I had been running at that version of PHP for some time and hadn't seen that requirement for the upgrade so thanks for pointing that out! With the archive rules, I had been running with those rules since the initial install but for whatever reason they hadn't been affecting anything until now. I did remove them and things seem happy!

    Thanks for the program and your time with this! Cheers!

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