No search results when search with the "From" field in GUI

[Caleb Frederick]

Whenever I attempt to search email via the "From" field I receive the following error message.

Empty search result. Try adding the wildcard character() after a word snippet (min. 5 characters), eg. duplic to find "duplicate", "duplicated", etc.

I am running sphinx version 2.2.11 along with piler version 1.3.0 build 955

Thanks for any help you can provide,

Caleb

[Janos SUTO]

What exactly do you type to the search field?

[Caleb Frederick]

I am trying to search in the "From" field by email address. For example, [e-mail]. While doing further testing I have discovered that nothing I put in that field will return results. However, I can search via the "To" field just fine. I have tried filtering by other fields and they seem to work fine as well. It feels like I am missing a setting somewhere, but can't put my finger on it.

Thanks in advance,

[Janos SUTO]

I've seen a similar issue mostly with emails extracted from pst files having an empty or invalid (eg. From: <MAILER-DAEMON>) From: address. So checkout the metadata table, and verify that all entries have a valid from address. If not, then check the imported emails (=the actual eml files) for the From: header line.

[Caleb Frederick]

Ok so here are my findings, while reviewing the metadata table I was able to verify from data and fromdomain data. After doing this I reran my query from the GUI and magically it worked (explain that :-) ). So we can close this one, but I have one more quick question. I noticed that I can only view up to 1000 search results in the GUI. Is there a way to have this be unlimited?

Thanks again for your help,

[Janos SUTO]

"Is there a way to have this be unlimited?"

Not really. You may increase it, but "unlimited" is unlikely as long as the underlying search engine (=sphinxsearch) doesn't support it.