Duplicate discounts

[Javier Alay]

Hello Lotgroup,

The discounts from the discount section are being duplicated. If we create a discount named "Discount 1" after a while another discount appears named "Discount 1 copy" at the discount list

Best regards.

[Alex D.]

Hello, Javier.

Can you please provide a movie about that issue? Actually you can create copy of existed discount. It is a feature. If you try to add a discount to service that already has the same, then new discount with "copy" will be created.

[Javier Alay]

Hello Alex,

I didn't know about this feature, I've tested and is working fine, thanks.

I have a question: I created a discount and added it to a service, I set the end date but the end date is set before it was created but the discount continue saying "End date: In action" How can I set the end date?

[Alex D.]

Hello Javier,

In discount history the End Date field shows history of changes of some discount. This field doesn't allowed to be changed manually. It changes automatically any time you change value of that discount. "In Action" shows that discount assigned to at least one of the services/contracts and has valid date-time interval.

When you change end date in Discount page you change only valid date-time for combination contract/service/discount, not discount itself.

[Javier Alay]

Hello Alex,

Ok, I understand. It's better that way so we can have control about what discounts have been created.

Thanks for your help

[Сергей Холодный]

Resolved, please close the task.