Add Evidence / Add Evidence Without A Case

[Former user]

Attempted to add evidence with a case and without a case from Administrator account with all roles and also another user with all roles.

Added screenshot showing the failure.

Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

[Lowmanio]

Looks like there's another Python package required that I've missed out of the requirements. Can you try downloading the "Image" package as a temporary fix?

If you have setuptools installed, it should be as easy as typing this into the command line:

pip install Image

I will try and fix this in the next update.

[Roberto Pamfil]

It seems to have worked up until I clicked Evidence again after I added the item.

Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

It looks like I can still add evidence by going to link... http://192.168.0.3/evidence/add/

However if I try to view my evidence list I get the error... http://192.168.0.3/evidence/

[Lowmanio]

Apologies I can't replicate the error :(

Can you try it again, but this time in your config file, set debug mode to True. You will get an interactive command prompt on the page that errors. Type in:

dump()

and it should give me a list of all the variables and their states. Hopefully I can work out which one is causing the problem.

[Lowmanio]

Found the issue!!

Fixed in https://bitbucket.org/lowmanio/foreman/commits/ee2382986ebda39edcd577c513d6ecbef81be53c