Cannot install into a room

[Matt Millican]

I am trying to install the plugin into a new room and I keep getting the following message:

Unable to install integration Operation timed out after 5001 milliseconds with 0 bytes received

[Don Brown]

Unfortunately, we are having issues with our ElasticSearch cluster that is causing super slow writes, causing many of our API resources to timeout. I'm told it is getting better...

[Matt Millican]

@mrdon thanks. I just tried it and it worked.

[Andrew Seigner]

Had some issues this morning. Got a timeout when uninstalling. Tried re-installing, got the following message:

Unable to install integration Operation timed out after 5001 milliseconds with 0 bytes received

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Update: Installed via URL, https://hc-standup.herokuapp.com/. Install appeared to work, bot still behaving strangely (see attached image).

[Don Brown]

Looks hc-standup doesn't clean up after a bad install correctly. Try uninstalling then installing again?

[Andrew Seigner]

Uninstalled successfully. Reinstall timed out, the HipChat integrations page shows it as not installed, but this message was still displayed in our room:

HC Standup was added to this room. Type '/standup I did this' to get started (yes, you can use Markdown).

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Update: Tried installing again, appears to have succeeded.

[Don Brown]

I think our ops folks are doing some ElasticSearch work, which causes messages to timeout (we write to ES after sending). In this case, hc-standup sends a welcome message as part of the installation, but if that times out, HipChat thinks the install fails, but hc-standup doesn't detect it properly and clean up. I'll look at making standup handle this better.

[Don Brown]

Ok, welcome messages are sent async, so that should make the install process less error-prone.

[Andrew Seigner]

Thanks!