New trainings aren't showing up in the shop.

We are trying to create a few new trainings and they aren't showing up in the shop. Please see the attached video for the exact steps that we took.

Resolved an issue with production server environment.

Still doesn't seem to be working for us. One training is up but the other isn't. I tried to recreate the training again and it isn't showing up: https://www.bccf.ca/admin/bccf/event/1824/

Have you tried running the “Re-index shop” ?

yes.