The add-on v3.0.0 and v3.0.1 doesn’t work with Jira Software Server v8.2.4.
The menu item Issues → Fields keeps constantly loading, but doesn’t show any information.
The atlassian-jira.log file shows a NullPointerException, as you can see in the attached file.
Any idea how to fix this issue?
We’d like to keep on using the add-on.
This issue relates to
We’re not able to use the add-on since 7 months (since the release of v3).
We raised a support ticket in August and it took 3 months until you replied with an idea for analysis.
We commented with another question and we’re waiting again since 2 weeks.
However, the Atlassian Marketplace shows your add-on as “supported”.
So please support us with the analysis of this issue.