Who is the Contact Person in Mail365 Corporate Mail Service? Who Makes the Transition to the Infrastructure and Installation?
Your addressee in Mail365 Corporate Mail service is Mail365. In Google G-Suite service, your addressee is Google.
If you do not have enough information about setting up, opening e-mail accounts, moving from your old e-mail service, you can get these supports from your digital agency, web designer, or a technical team for a fee. If you have agreed with a technical team about its installation, this team is only responsible for the correct installation. But afterward, Mail365 and Google are responsible for the healthy continuation of G-Suite and Mail365 Corporate Mail services, not the technical team that installed it.
If you do not know how to use any corporate e-mail infrastructure, if you want a technical team outside your company, you need to get professional service if you want to do this for user login, shutdown, change password, create teams and groups, etc. Yes, you may not know the technical issues such as DNS, DKIM, etc. that give you much detail. But if you don't want to execute corporate mail service, you make a service contract for execution and management with a technical team. In this case, the technical team is responsible for support, problem-solving, and execution according to your agreement. In other words, it can also manage the process between you and Google. However, if Google and Mail365 say that we have closed the shop, you cannot say where our accounts are to the technical team.
The subject of responsibility, ownership, and addressee in digital services is open to problems especially for many companies who cannot think of these services professionally. Since this issue is important enough to be comprehensively covered with a separate article in the future, let's continue with our topic.
Mail365 Corporate Mail Setup and Transition to Infrastructure?
Switching to the Mail365 Corporate Mail infrastructure is a very technical process. It requires some DNS settings on your web hosting panel and some additional settings on the Mail365 side. If you do not have an e-mail communication that you have actively used before and there are no accounts associated with it, the process may be easier. Otherwise, your job is more difficult and a good plan is required. The points to be considered during the installation and the technical flow we perform are as follows.
If there is an active communication on the firm side, planning the appropriate time will be interrupted during the transition.
If there is a server change during the Corporate E-mail establishment, making the necessary settings and plans for two separate servers
DNS settings on web hosting panels; Changing MX records and SPF records
Verification of domain ownership on Mail365
Opening accounts
If there are accounts used in the old infrastructure and IMAP protocol is preferred in the new Mail365 infrastructure, the accounts are opened accordingly and the content (email hosting UK) is carried without loss.
If account setups are going to be made on computers, decide on IMAP and POP3 protocols according to firm and institutional habits.
Depending on the accounts opened, controlling the program settings of Outlook, etc. on the computers on the company side
Defining the Admin (admin) account on Mail365
If necessary, to set up an account from scratch in Outlook, etc. programs
DNS checks after installation
Performing tests after installation
E-Mail Communication is Important
As a result, E-Mail communication is extremely important for a company. There are many companies with email hosting accounts today. Offers, invoices, payment notifications, receipts, meetings, business and process follow-up, reminders, etc. are carried out through many e-mails. Now we are in such a time that a few hours of interruption can shake us up. For this reason, we wanted to transfer some issues that you might have thought of via Mail365.
Within the scope of our technical supports, if we have contracts for the above mentioned corporate e-mail services such as installation, execution of technical works, management, and follow-up of technical problems in possible cases, we do it for our companies. However, our technical support services and contract do not include Google and Mail365 email and cannot be covered by the firm's policies. Because the infrastructure and services offered by Google and Mail365 connect themselves, and the technical support we offer is limited to the conditions they provide and are completely separate services.
We hope that with our article, we have been able to provide useful information about e-mail and Mail365 Corporate E-Mail, as well as awareness of ownership and interlocutor. What we have to say about the world of E-Mail is, for now, see you in another article. If you have any questions, you can send them with comments and if you want to get technical support for corporate e-mail services, you can also contact us.
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