Add-on v3.0.0 and v3.0.1 not working (NPE)

Issue #15 resolved
Andreas Pohl created an issue

Hi,

The add-on v3.0.0 and v3.0.1 doesn’t work with Jira Software Server v8.2.4.

The menu item Issues → Fields keeps constantly loading, but doesn’t show any information.
The atlassian-jira.log file shows a NullPointerException, as you can see in the attached file.

Any idea how to fix this issue?
We’d like to keep on using the add-on.

This issue relates to #13.

We’re not able to use the add-on since 7 months (since the release of v3).
We raised a support ticket in August and it took 3 months until you replied with an idea for analysis.
We commented with another question and we’re waiting again since 2 weeks.

However, the Atlassian Marketplace shows your add-on as “supported”.
So please support us with the analysis of this issue.

Kind Regards,

Andreas

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