Custom Field Toolbox for Jira shows blank screen

[Maya Chase]

Downloaded trial version. Upon going to the custom field toolbox tab, it shows a blank. Bringing up the developer tools shows the same entry over and over, but it never resolves.

[Maya Chase]

  <div class="preview-container wiki-content"><!-- loaded via ajax --></div>
  <div class="mask"></div>
</div>

</div> </form>

[Maya Chase]

  <div class="preview-container wiki-content"><!-- loaded via ajax --></div>
  <div class="mask"></div>
</div>

</div> </form>

[[ANS] Alexey Dorofeyev]

Hi @Maya Chase ,

As we see in logs you provided, your situation is similar to one mentioned in this issue:

https://bitbucket.org/npes/custom-field-manager-for-jira/issues/13/add-on-v300-not-working-npe

It looks like for some reason you have several fields of type “Epic link“. I recommend you fix it:

https://jira.atlassian.com/browse/JSWSERVER-10243

https://confluence.atlassian.com/jirakb/all-epic-link-data-appears-to-be-lost-779158624.html